Telstra 13500 User Manual page 69

• Eliminate any background noise. Noise from a television, radio or other
appliances might cause the phone to not dial out properly. If you cannot
eliminate the background noise, first try muting the handset before dialing, or
dial from another room with less background noise.
• If other phones in your home are having the same problem, contact your
telephone service provider (charges may apply).
• If you have changed your telephone service to digital service from a cable
company or a VoIP service provider, the telephone line may need to be rewired
to allow all existing telephone jacks to work. Contact your service provider for
more information.
My handset isn't performing normally.
• Make sure you plug the power cord securely into the telephone base. Plug the
power adapter into a different, working electrical outlet without a wall switch.
• Move the handset closer to the telephone base. You may have moved out of
range.
• Reset the telephone base. Unplug the electrical power. Remove the handset
battery. Wait for 15 seconds then plug the power cord back in, and reinstall the
backup batteries. Allow up to one minute for the handset and telephone base
to reset.
• Other electronic products can cause interference with your phone. Try
installing your phone as far away as possible from these types of electronic
devices.
Out of range OR Base no power appears on my handset.
• Ensure you plug the telephone base in properly and the power is on.
• Place the handset closer to the telephone base for synchronization.
• Move the handset closer to the telephone base. You may have moved out of
range.
• Reset the telephone base. Unplug the electrical power. Remove the handset
battery. Wait for 15 seconds then plug it back in. Allow up to one minute for the
handset and telephone base to reset.