Telstra 13500 User Manual page 73

• Make sure that the handset battery is installed properly.
My Calling Number Display isn't working properly.
• Calling Number Display is a subscription service. You must subscribe to this
service from your telephone service provider for this feature to work on your
phone.
• The caller must be calling from an area that supports caller ID.
• Both your and your caller's telephone service providers must use caller ID
compatible equipment.
• If you subscribe to high-speed Internet service (DSL - digital subscriber
line) through your telephone line, you must install a DSL filter between the
telephone line cord and the telephone wall jack. The filter prevents noise and
Calling Number Display problems resulting from DSL interference. Contact
your DSL service provider for more information about DSL filters.
My telephone does not receive Calling Number Display when on a call.
• Make sure you subscribe to Calling Number Display with call waiting features
from your telephone service provider. Calling Number Display feature works
only if both you and the caller are in areas offering Calling Number Display
service, and if both telephone service providers use compatible equipment.
The messages on the answering machine are incomplete.
• If a caller leaves a very long message, part of it may be lost when the answering
machine disconnects the call after the preset recording time.
• If the caller pauses for too long, the answering machine stops recording and
disconnects the call.
• If memory on the answering machine becomes full during a message, the
answering machine stops recording and disconnects the call.
• If the caller's voice is very soft, the answering machine may stop recording and
disconnect the call.