Customer Service - Telstra 13500 User Manual

CUSTOMER SERVICE & PRODUCT wARRANTY
IMPORTANT
Please retain this booklet with your sales receipt as proof of the date of purchase.

Customer Service

If you require assistance in operating this product please call the TecHelp
Information Line on 1300 369 193 or contact VTech by e-mail at:
tcpsupport_au@vtech.com.
If you are trying to access a Telstra Network Service and require assistance
specifically related to the network service or would like to subscribe to the service,
contact Telstra on 13 22 00 for residential or 13 20 00 for business.
Voluntary Product Warranty
In addition to your Statutory Rights and subject to the conditions below,
VTech warrants that this product will be free from any defect in materials or
workmanship under conditions of normal use for a period of 12 months from date
of purchase.
VTech do not warrant that the product will be free from defects if defects are
caused by an accident, misuse, abuse, improper installation or operation, vermin
infestations, lack of reasonable care, unauthorised modification, loss of parts,
tampering or attempted repair by a person not authorised by VTech; or where the
product has been damaged by lightning or a mains power surge.
Where a valid claim is made under this Voluntary Product Warranty, VTech will,
at no cost to you, repair or replace the product within a reasonable time. Subject
to your Statutory Rights, if your claim under this Voluntary Product Warranty is
not valid, you may be charged a fee under this Voluntary Product Warranty for the
service and for any direct costs associated with having the product delivered for
service.
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