Telstra 13500 User Manual page 74

The messages are very difficult to hear.
/VOL + on the telephone base, or
• Press
p
to increase the listening volume.
The answering machine does not answer after the correct number of rings.
Make sure that the answering machine is on. ANS ON should show on the
•
cordless handset and
• If toll saver is activated, the number of rings changes to two when you have
new messages stored.
• If the memory is full or the machine is off, the machine will answer after 10
rings.
• In some cases, the answering machine is affected by the ringing system used
by your telephone service provider.
• If you subscribe to voicemail service, change the number of rings so that your
answering machine answers before your voicemail answers. To determine how
many rings activate your voicemail, contact your telephone service provider.
• If there is a fax machine connected to the same telephone line, try
disconnecting the fax machine. If that solves the problem, consult your
fax machine documentation for information on compatibility with
answering machine.
The telephone does not respond to remote commands.
• Make sure you enter your remote access code correctly.
• Make sure you are calling from a touch-tone phone. When you dial a number,
you should hear tones. If you hear clicks, the phone is not a touch-tone
telephone and cannot activate the answering machine.
• The answering machine may not detect the remote access code while your
announcement is playing. Try waiting until the announcement is over before
entering the code.
• There may be interference on the phone line you are using. Press dialing keys
firmly.

ANS ON/OFF
light on the telephone base should be on.
/VOLUME on the cordless handset
p