Managing Avaya 2050 Ip Softphone Calls; Making Telephone Calls - Avaya 2050 User Manual

Managing Avaya 2050 IP Softphone calls

The following sections describe options for managing Avaya 2050 IP
Softphone calls:
• "Making telephone calls" on page 53
• "Answering telephone calls" on page 54
• "Incoming Call Notification" on page 54
• "Holding and retrieving telephone calls" on page 55
• "Hanging up telephone calls" on page 57
• "Support for TAPI applications" on page 57
• "Viewing active status" on page 58

Making telephone calls

Before making a call, ensure that you are wearing your headset.
To make a call:
1. Open a Line
- On the Call Control window, click
Your main telephone line appears.
- Select Keys >
- From the Call Control window, select a
2. Enter the phone number using one of the following methods:
- Dial from the number pad of your computer keyboard.
- Dial from the Call Control window Dialpad, using the mouse
pointer.
- Drag and drop (or copy and paste) a telephone number from
Microsoft Outlook or an open Microsoft Word or Excel file onto
the Call Control window.
using one of the following methods:
Answer.
Managing Avaya 2050 IP Softphone calls
Answer/Headset.
Line key .
53