Windows Sound Plays From The Headset - Avaya 2050 User Manual

Troubleshooting the Avaya 2050 IP Softphone
To turn off the Windows transition effects:
1. Select Start > Control Panel >
2. Select the Effects
Appearance
3. Clear Use transition effects for menus and tool
Other applications
Other applications running on your computer, especially CPU-intensive
applications or applications that intercept or delay packets (such as
firewalls), can cause broken audio.
Multiple Ethernet interfaces on a single PC can sometimes conflict with
each other. For example, the Avaya 2050 IP Softphone sometimes
exhibits intermittent breaks in audio when using docked notebooks that
have a Xircom RealPort Cardbus Ethernet 10/100+Modem 56 PC Card
(PCMCIA) inserted. In the specific case of this PC card, the problem
relates to a version of the Xircom driver. This driver takes CPU cycles
even when it is not active and this, in turn, causes
Avaya 2050 IP Softphone audio to become choppy.
Solutions for this example are:
• Upgrade your Xircom driver.
• Remove the PC card when the notebook is docked.
To upgrade your Xircom driver:
1. Download and install a new PC card driver from the Xircom web site.
2. Follow the installation instructions provided by Xircom.
Note: You require administrator privileges on Windows 2000.

Windows sound plays from the headset

Description:
Windows sounds play from your headset instead of your computer
speakers, interfering with Avaya 2050 IP Softphone audio.
Action:
124
tab, (or, in Windows XP, the
tab).
Display.
Effects button on the
tips.