HP c-Class Overview page 35

QuickSpecs
Related Options
Support Plus Support Plus Support Plus Support Plus
Onsite HW support, 8am-9pm, M-F, 4hr response and SW Tech support offsite,
onsite at HP's discretion, 8am-9pm, M-F 2hr response time excluding HP holidays,
Electronic
Support Plus 24 Support Plus 24 Support Plus 24 Support Plus 24
Onsite HW support 24x7, 4hr response and SW Tech support offsite, onsite at HP's
discretion, 24x7 2hr response time including HP holidays, Electronic
NOTE: The HP Care Pack service part numbers below covers the HP Cisco MDS NOTE: NOTE: NOTE:
9124e 12 port and 24 port Fabric Switch.
Hardware Services On-site Service Hardware Services On-site Service Hardware Services On-site Service Hardware Services On-site Service
Next Business Day On-site Service, 5-Day x 9-Hour Coverage, 3 Years, Electronic
4-Hour On-site Service, 5-Day x 13-Hour Coverage, 3 Years, Electronic
4-Hour On-site Service, 7-Day x 24-Hour Coverage, 3 Years, Electronic
6-Hour Call to Repair, On-site Service, 7-Day x 24-Hour Coverage, 3 Years,
Electronic
Hardware Installation, Electronic
NOTE: For more information, customer/resellers can contact: NOTE: NOTE: NOTE:
http://www.hp.com/hps/carepack/services/
DA - 12517 Worldwide — Version 19 — September 15, 2008
HP BladeSystem c-Class Infrastructure HP BladeSystem c-Class Infrastructure HP BladeSystem c-Class Infrastructure HP BladeSystem c-Class Infrastructure
HA109A3#85K
HA110A3#85K
HA101A3#87L
HA103A3#87L
HA104A3#87L
HA105A3#87L
HA113A1#5D2
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