HP c-Class Overview page 29

QuickSpecs
Related Options
6-Hour Call to Repair, On-site Service, 7-Day x 24-Hour Coverage, 3 Years,
Electronic
Support Plus 24 Support Plus 24 Support Plus 24 Support Plus 24
Onsite HW support 24x7, 4-Hour response and Insight Control Environment for
BladeSystem Software Updates and Software Technical support offsite, onsite at HP's
discretion, 24x7 2-Hour response time including. HP holidays, Electronic
Installation & Start-up Services Installation & Start-up Services Installation & Start-up Services Installation & Start-up Services
HP BladeSystem c3000 + ICE + OS Installation and Startup Service for Blade
ardware and Insight Control Software, Electronic
HP BladeSystem c3000 Installation & Startup for Blade Hardware and Operating
ystem
HP BladeSystem c3000 Enhanced Network Installation and Startup Service, Electronic
ProLiant BL c-Class Enclosure and Blade Hardware Installation, Electronic
ProLiant BL c-Class Blade Server Hardware Installation, Electronic
NOTE: NOTE: For more information, customer/resellers can contact: NOTE: NOTE:
http://www.hp.com/services/bladesystemservices
NOTE: The HP Care Pack service part numbers below covers the HP Brocade 4Gb, NOTE: NOTE: NOTE:
12 Port SAN Switch and Brocade 4/24 SAN Switch.
Hardware Services On-site Service Hardware Services On-site Service Hardware Services On-site Service Hardware Services On-site Service
Next Business Day On-site Service, 5-Day x 9-Hour Coverage,3 Years, Electronic
4-Hour On-site Service, 5-Day x 13-Hour Coverage, 3 Years, Electronic
4-Hour On-site Service, 7-Day x 24-Hour Coverage, 3 Years, (24 port) Electronic
6-Hour Call to Repair, On-site Service, 7-Day x 24-Hour Coverage, 3 Years,
Electronic
Hardware Installation, Electronic
NOTE: NOTE: NOTE: The HP Care Pack service part numbers below covers the Brocade 4/24 SAN NOTE:
Switch Power Pack.
Hardware Services On-site Service Hardware Services On-site Service Hardware Services On-site Service Hardware Services On-site Service
Support Plus Support Plus Support Plus Support Plus
Onsite Hardware support, 8am-9pm, M-F, 4-hour response and Software Technical
support offsite, onsite at HP's discretion, 8am-9pm, M-F 2-hour response time
excluding HP holidays, Electronic
Support Plus 24 Support Plus 24 Support Plus 24 Support Plus 24
Onsite Hardware support, 8am-9pm, M-F, 4-Hour response and Software Technical
support offsite, onsite at HP's discretion, 8am-9pm, M-F 2-Hour response time
excluding. HP holidays, Electronic
NOTE: The HP Care Pack service part numbers below covers the HP Cisco MDS NOTE: NOTE: NOTE:
9124e 12 port and 24 port Fabric Switch.
Hardware Services On-site Service Hardware Services On-site Service Hardware Services On-site Service Hardware Services On-site Service
Next Business Day On-site Service, 5-Day x 9-Hour Coverage, 3 Years, Electronic
4-Hour On-site Service, 5-Day x 13-Hour Coverage, 3 Years, Electronic
4-Hour On-site Service, 7-Day x 24-Hour Coverage, 3 Years, Electronic
6-Hour Call to Repair, On-site Service, 7-Day x 24-Hour Coverage, 3 Years,
Electronic
Hardware Installation, Electronic
DA - 12517 Worldwide — Version 19 — September 15, 2008
HP BladeSystem c-Class Infrastructure HP BladeSystem c-Class Infrastructure HP BladeSystem c-Class Infrastructure HP BladeSystem c-Class Infrastructure
UH312E
UF540E
UF817E
UF818E
UF814E
UE494E
UE493E
UE436E
UE437E
UE438E
UE439E
U5988E
UE728E
UE729E
UF313E
UF972E
UF973E
UF974E
U5988E
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