HP c-Class Overview page 31

QuickSpecs
Related Options
4-Hour On-site Service, 7-Day x 24-Hour Coverage, 3 Years, Electronic
6-Hour Call to Repair, On-site Service, 7-Day x 24-Hour Coverage, 3 Years,
Electronic
Support Plus Support Plus Support Plus Support Plus
Onsite HW support, 8am-9pm, M-F, 4hr response and SW Tech support offsite,
onsite at HP's discretion, 8am-9pm, M-F 2hr response time excl. HP holidays, 3 Years
Support Plus 24 - Onsite HW support 24x7, 4hr response and SW support offsite,
onsite at HP's discretion, 24x7 2hr response time incl. HP holidays, 3 Year
Proactive 24 Service - Mission Critical proactive environment 24x7 4hr onsite HW
support, 3 Years
Critical Service - Mission Critical proactive environment 6-Hour Call-to-Repair onsite
HW support, 3 Years
Installation & Start-up Services Installation & Start-up Services Installation & Start-up Services Installation & Start-up Services
HP BladeSystem c3000 Hard Ware Installation
HP BladeSystem c3000 Infrastructure Installation and Startup Service for Blade
Hardware and Insight Control Software
NOTE: For more information, customer/resellers can contact: NOTE: NOTE: NOTE:
http://www.hp.com/services/bladesystemservices
NOTE: NOTE: NOTE: NOTE: The HP Care Pack service part numbers below covers the HP Brocade 4Gb,
12 Port SAN Switch and Brocade 4/24 SAN Switch.
Hardware Services On-site Service Hardware Services On-site Service Hardware Services On-site Service Hardware Services On-site Service
Next Business Day On-site Service, 5-Day x 9-Hour Coverage, 3 Years
4-Hour On-site Service, 5-Day x 13-Hour Coverage, 3 Years
4-Hour On-site Service, 7-Day x 24-Hour Coverage, 3 Years
6-Hour Call to Repair, On-site Service, 7-Day x 24-Hour Coverage, 3 Years,
Electronic
Hardware Installation, Electronic
NOTE: NOTE: NOTE: The HP Care Pack service part numbers below covers the Brocade 4/24 SAN NOTE:
Switch Power Pack.
Hardware Services On-site Service Hardware Services On-site Service Hardware Services On-site Service Hardware Services On-site Service
Support Plus Support Plus Support Plus Support Plus
Onsite HW support, 8am-9pm, M-F, 4hr response and SW Tech support offsite,
onsite at HP's discretion, 8am-9pm, M-F 2hr response time excluding HP holidays,
Electronic
Support Plus 24 Support Plus 24 Support Plus 24 Support Plus 24
Onsite HW support 24x7, 4hr response and SW Tech support offsite, onsite at HP's
discretion, 24x7 2hr response time including HP holidays, Electronic
NOTE: The HP Care Pack service part numbers below covers the HP Cisco MDS NOTE: NOTE: NOTE:
9124e 12 port and 24 port Fabric Switch.
Hardware Services On-site Service Hardware Services On-site Service Hardware Services On-site Service Hardware Services On-site Service
Next Business Day On-site Service, 5-Day x 9-Hour Coverage, 3 Years
4-Hour On-site Service, 5-Day x 13-Hour Coverage, 3 Years
4-Hour On-site Service, 7-Day x 24-Hour Coverage, 3 Years
6-Hour Call to Repair, On-site Service, 7-Day x 24-Hour Coverage, 3 Years,
Electronic
DA - 12517 Worldwide — Version 19 — September 15, 2008
HP BladeSystem c-Class Infrastructure HP BladeSystem c-Class Infrastructure HP BladeSystem c-Class Infrastructure HP BladeSystem c-Class Infrastructure
HA104A3#6X4
HA105A3#6X4
HA109A3#6X4
HA110A3#6X4
HA111A3#6X4
HA112A3#6X4
HA113A1#57A
HA114A1#57A
HA101A3#85J
HA103A3#85J
HA104A3#85J
HA105A3#85J
HA113A1#5D2
HA109A3#85K
HA110A3#85K
HA101A3#87L
HA103A3#87L
HA104A3#87L
HA105A3#87L
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