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QuickSpecs
Related Options
1 Year SuSE operating system software support 24x7 - 10 incidents
1 Year 9x5 ProLiant Essentials Software Support
1 Year 24x7 ProLiant Essentials Software Support
3 Year 9x5 ProLiant Essentials Software Support
3 Year 24x7 ProLiant Essentials Software Support
NOTE: For more information, customer/resellers can contact:
NOTE:
NOTE:
NOTE:
http://www.hp.com/hps/carepack/services/
BCS Flexible Care Packs Integrity blade server enclosure
BCS Flexible Care Packs Integrity blade server enclosure
BCS Flexible Care Packs Integrity blade server enclosure
BCS Flexible Care Packs Integrity blade server enclosure
NOTE: HP Care Pack services for the c7000 Enclosure cover the enclosure, power
NOTE:
NOTE:
NOTE:
supplies and fans. HP qualified rack options are covered by these services when
installed within the same rack. HP supported c-Class enclosure devices including pass
thru, Ethernet interconnect and virtual connect modules are also covered by the
c7000 enclosure Care Pack services.
NOTE:
NOTE: SAN/Fabric switches for the HP c-Class BladeSystem are not covered under
NOTE:
NOTE:
the c7000 enclosure Care Packs, SAN/Fabric switches carry separate Care Packs.
SAN/Fabric Switch Care Pack service level support should always be uplifted to match
existing storage or server service level.
Hardware Services On-site Service
Hardware Services On-site Service
Hardware Services On-site Service
Hardware Services On-site Service
Next Business Day On-site Service, 5-Day x 9-Hour Coverage, 3 Years, Electronic
NOTE: Uplifts the Ethernet devices to the same level of service as the c-class
NOTE:
NOTE:
NOTE:
enclosure.
4-Hour On-site Service, 5-Day x 13-Hour Coverage, 3 Years, Electronic
4-Hour On-site Service, 7-Day x 24-Hour Coverage, 3 Years, Electronic
6-Hour Call to Repair, On-site Service, 7-Day x 24-Hour Coverage, 3 Years,
Electronic
Support Plus
Support Plus
Support Plus
Support Plus
Proactive 24 Service - Mission Critical proactive environment 24x7 4hr onsite HW
support
Critical Service - Mission Critical proactive environment 6-Hour Call-to-Repair onsite
HW support
Installation & Start-up Services
Installation & Start-up Services
Installation & Start-up Services
Installation & Start-up Services
HP BladeSystem c7000 Infrastructure Installation and Startup Service for Blade
Hardware and Insight Control Software, Electronic
NOTE: The HP Care Pack service part numbers below covers the HP Brocade 4Gb,
NOTE:
NOTE:
NOTE:
12 Port SAN Switch and Brocade 4/24 SAN Switch.
Hardware Services On-site Service
Hardware Services On-site Service
Hardware Services On-site Service
Hardware Services On-site Service
Next Business Day On-site Service, 5-Day x 9-Hour Coverage, 3 Years, Electronic
4-Hour On-site Service, 5-Day x 13-Hour Coverage, 3 Years, Electronic
4-Hour On-site Service, 7-Day x 24-Hour Coverage, 3 Years, Electronic
6-Hour Call to Repair, On-site Service, 7-Day x 24-Hour Coverage, 3 Years,
Electronic
Hardware Installation, Electronic
NOTE:
NOTE:
NOTE: The HP Care Pack service part numbers below covers the Brocade 4/24 SAN
NOTE:
Switch Power Pack.
Hardware Services On-site Service
Hardware Services On-site Service
Hardware Services On-site Service
Hardware Services On-site Service
DA - 12517
Worldwide — Version 19 — September 15, 2008
HP BladeSystem c-Class Infrastructure
HP BladeSystem c-Class Infrastructure
HP BladeSystem c-Class Infrastructure
HP BladeSystem c-Class Infrastructure
U9936E
UF512E
UF513E
UF514E
UF515E
HA101A3#6Q6
HA103A3#6Q6
HA104A3#6Q6
HA105A3#6Q6
HA111A3#6Q6
HA112A3#6Q6
HA114A1#57A
HA101A3#85J
HA103A3#85J
HA104A3#85J
HA105A3#85J
HA113A1#5D2
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