Troubleshooting - Bell and Howell Copiscan 8000 Plus Series Operator's Manual

7. Troubleshooting

This section contains troubleshooting information regarding scanner components. Refer to
the following table for troubleshooting procedures.
Symptom
Streaks in the image
Reduced recognition
rates
Blurred images
Artifacts in the image
Color not dropped out
Skewed documents
Multifeeds
Feeder jams
Page frame errors
Transport jams
Entry/exit sensor errors
Sensor bounce errors
Feeder elevator doesn't
drop when out of paper
Image too dark
Image too light
Slippage of documents or
multifeeds
Poor imprint quality
Letters printed are
incomplete (e.g., dots are
missing)
www.bellhowell.imagingcomponents.com
1-800-SCAN495
Copiscan 8000 Plus Series Operator Manual
Cause
Glass flat needs to be
cleaned
Lamps need to be cleaned
Dust or smudges on color
dropout filters; filters need
cleaning
Feeder needs cleaning
Skimmer rollers need
cleaning
Transport needs cleaning
Page sensors need cleaning
Page sensors need cleaning
Feeder sensor needs
cleaning
Flag is out of sensor
Lamps need to be replaced
(scanner will indicate)
Incorrect ACE setting
Front skimmer tires are
worn out
Skimmer needs cleaning
Imprinter head needs to be
cleaned or replaced
Print cartridge needs
priming
Print cartridge is out of ink
Table 2. Troubleshooting Table
77
Remedy
Cleaning the glass flat, (Section
6.3)
Cleaning the lamps, (Section 6.8)
Cleaning the color dropout filters,
(Section 6.10)
Cleaning the skimmer rollers,
(Section 6.4)
Cleaning the transport area,
(Section 6.5)
Cleaning the page sensors,
(Section 6.6)
Cleaning the page sensors,
(Section 6.6)
Cleaning the feeder sensor,
(Section 6.7)
Replacing the lamps, (Section 6.8)
Removing and replacing the
skimmer assembly, (Section 6.9)
Cleaning the imprinter print head,
(Section 5.4.2.8)
Priming the print cartridge,
(Section 6.11.4)
Replacing the print cartridge,
(Section 6.11.3)
August 25, 2000