Troubleshooting - Bell and Howell Copiscan 8000 Spectrum Operator's Manual

7. Troubleshooting

This section contains troubleshooting information regarding scanner components. Refer
to the following table for troubleshooting procedures.
Symptom
Streaks in the image
Reduced recognition
rates
Blurred images
Artifacts in the image
Skewed documents
Multifeeds
Feeder jams
Page frame errors
Transport jams
Entry/exit sensor errors
Feeder elevator doesn't
drop when out of paper
Image too dark
Slippage of documents or
multifeeds
Poor imprint quality
Letters printed are
incomplete (e.g., dots are
missing)
Color image lacks fidelity Camera needs to be
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Copiscan 8000 Spectrum Operator Manual
Cause
Glass flat needs to be
cleaned
Lamps need to be cleaned
Camera needs to be
calibrated
Feeder needs cleaning
Skimmer rollers need
cleaning
Transport needs cleaning
Page sensors need cleaning
Page sensors need cleaning
Feeder sensor needs
cleaning
Lamps need to be replaced
(scanner will indicate)
Camera needs to be
calibrated
Front skimmer rollers are
worn out
Skimmer needs cleaning
Imprinter head needs to be
cleaned or replaced
Print cartridge needs
priming
Print cartridge is out of ink
calibrated
79
Remedy
Clean the glass flat (Section 6.4)
Clean the lamps (Section 6.11)
Calibrate the cameras, (Section
6.5)
Clean the skimmer rollers,
(Section 6.7)
Clean the separator roller (Section
6.15)
Clean the transport area, (Section
6.8)
Clean the page sensors, (Section
6.9)
Clean the page sensors, (Section
6.9)
Clean the feeder sensor, (Section
6.10)
Replace the lamps, (Section 6.11)
Calibrate the camera, (Section 6.5)
Replace the skimmer assembly,
(Section 6.12)
Clean the imprinter print head,
(Section 5.5.1.8)
Prime the print cartridge, (Section
6.16.4)
Replace the print cartridge,
(Section 6.16.3)
Calibrate the camera, (Section 6.5)