Page 1 PMG5318-B20A Wireless N GPON HGU with 4-port GbE Switch Version 1.00 Edition 1, 11/2013 Quick Start Guide User’s Guide Default Login Details LAN IP Address http://192.168.1.1 User Name admin Password 1234 www.zyxel.com Copyright © 2013 ZyXEL Communications Corporation...
Page 2 Every effort has been made to ensure that the information in this manual is accurate. Related Documentation • Quick Start Guide The Quick Start Guide shows how to connect the GPON Device and get up and running right away. PMG5318-B20A User’s Guide...
Page 3: Table Of Contents
3.1 Overview ............................21 3.2 Status ..............................21 Chapter 4 WAN ..............................25 4.1 Overview ............................25 4.1.1 What You Need to Know ......................25 4.2 Internet Access Setup Status ......................26 4.3 Internet Access Setup ........................26 4.3.1 WAN Interface Type - PPPoE ....................27 PMG5318-B20A User’s Guide...
Page 4 6.9.2 Additional Wireless Terms .......................58 6.9.3 Wireless Security Overview .....................58 6.9.4 Signal Problems ........................61 6.9.5 BSS ............................61 6.9.6 MBSSID ...........................62 6.9.7 Wireless Distribution System (WDS) ..................62 6.9.8 WiFi Protected Setup (WPS) ....................63 Chapter 7 NAT...............................71 7.1 Overview ............................71 PMG5318-B20A User’s Guide...
Page 5 11.1.1 What You Can Do in this Chapter ..................97 11.1.2 What You Need To Know .......................97 11.2 The File Sharing Screen ........................98 11.2.1 Before You Begin ........................98 11.3 Account Management ........................99 11.3.1 Add New File Sharing User ....................100 PMG5318-B20A User’s Guide...
Page 6 15.3.1 The Rules Add Screen ......................132 15.3.2 Customized Services ......................133 15.3.3 Configuring a Customized Service ..................134 15.4 Firewall Technical Reference ......................135 15.4.1 Firewall Rules Overview ......................135 15.4.2 Guidelines For Enhancing Security With Your Firewall ............136 15.4.3 Security Considerations .......................136 PMG5318-B20A User’s Guide...
Page 7 20.1 Overview ............................151 20.2 Power, Hardware Connections, and LEDs ..................151 20.3 GPON Device Access and Login ....................152 20.4 Internet Access ..........................153 20.5 Phone Calls and VoIP ........................154 Appendix A Customer Support ......................155 Appendix B Legal Information......................161 Index ..............................165 PMG5318-B20A User’s Guide...
Page 8 Table of Contents PMG5318-B20A User’s Guide...
Page 9: Chapter 1 Introduction
H A PT ER Introduction 1.1 Overview The PMG5318-B20A combines a fiber optic (GPON) router with a built-in switch. Its voice over IP (VoIP) capabilities allow you to use a traditional analog telephone to make Internet phone calls. 1.2 Managing the GPON Device Use the GPON Device’s built-in Web Configurator to manage it.
Page 10: Triple Play
Figure 1 Triple Play Example 1.4.2 Internet Access Your GPON Device provides shared Internet access by connecting a fiber optic line provided by the ISP to the PON port. Figure 2 GPON Device’s Router Features Internet PMG5318-B20A User’s Guide...
Page 11: Voip Features
The GPON Device’s PON port is physically connected but not registered. The GPON Device’s PON port is not connected. The optical transceiver may have malfunctioned or the fiber cable may not be connected or may be broken or damaged enough to break the PON connection. PMG5318-B20A User’s Guide...
Page 12: The Reset Button
This means that you will lose all configurations that you had previously and the password will be reset to the default. 1.6.1 Using the Reset Button Make sure the POWER LED is on (not blinking). PMG5318-B20A User’s Guide...
Page 13: The Wps Button
Press the WPS button on a compatible device within 2 minutes of pressing the button on the GPON Device. The WLAN LED should flash in orange while the GPON Device sets up a WPS connection with the other wireless device. Once the connection is successfully made, the WLAN LED shines green. PMG5318-B20A User’s Guide...
Page 14 Chapter 1 Introduction PMG5318-B20A User’s Guide...
Page 15: The Web Configurator
A password screen displays. Enter your password and click Login. Figure 6 Password Screen Note: For security reasons, the GPON Device automatically logs you out if you do not use the web configurator for an extended period of time. If this happens, log in again. PMG5318-B20A User’s Guide...
Page 16: Web Configurator Main Screen
• B - navigation panel • C - main window • D - status bar 2.2.1 Title Bar The title bar provides the Logout icon in the upper right corner. Click this icon to log out of the web configurator PMG5318-B20A User’s Guide...
Page 17: Navigation Panel
Use this screen to configure speed dial for SIP phone numbers that you call often. Usb Services File Sharing Share Use this screen to enable file sharing via the GPON Device. Configuration Account Use this screen to configure user accounts to access file shares. Management PMG5318-B20A User’s Guide...
Page 18: Main Window
The main window displays information and configuration fields. It is discussed in the rest of this document. Right after you log in, the Status screen is displayed. See Chapter 3 on page 21 for more information about the Status screen. PMG5318-B20A User’s Guide...
Page 19: Status Bar
Chapter 2 The Web Configurator 2.2.4 Status Bar Check the status bar when you click Apply or OK to verify that the configuration has been updated. PMG5318-B20A User’s Guide...
Page 20 Chapter 2 The Web Configurator PMG5318-B20A User’s Guide...
Page 21: Chapter 3 Status Screens
Use the Status screens to look at the current status of the device, system resources, interfaces (LAN and WAN), and SIP accounts. You can also register and unregister SIP accounts. 3.2 Status Click Status to access this screen. Figure 8 Status PMG5318-B20A User’s Guide...
Page 22 IP Subnet This field displays the GPON Device’s current subnet mask in the LAN. Mask MAC Address This shows the LAN Ethernet adapter MAC (Media Access Control) address of your GPON Device. PMG5318-B20A User’s Guide...
Page 23 If the SIP account is not registered with the SIP server, the Account Status field displays Not Registered. Click Register to have the GPON Device attempt to register the SIP account with the SIP server. The button is grayed out if the SIP account is disabled. PMG5318-B20A User’s Guide...
Page 24 This column displays the service provider name for each SIP account. Provider Name This field displays the account number and service domain of the SIP account. You can change these in VoIP > SIP > SIP Settings. PMG5318-B20A User’s Guide...
Page 25: Chapter 4 Wan
The Single User Account feature can be enabled or disabled if you have either a dynamic or static IP. However the encapsulation method assigned influences your choices for IP address and ENET ENCAP gateway. PMG5318-B20A User’s Guide...
Page 26: Internet Access Setup Status
Click this to create a new WAN connection. 4.3 Internet Access Setup Use these screens to configure your GPON Device’s WAN interfaces. Click Modify or Add in the Network > WAN > Internet Access Setup status screen. PMG5318-B20A User’s Guide...
Page 27: Wan Interface Type - Pppoe
The available fields vary in this screen depending on the option (PPPoE, IP, or Bridging) you select in the WAN interface type field. 4.3.1 WAN Interface Type - PPPoE Select PPPoE as the WAN interface type to open the following screen. Figure 10 Internet Access Setup - PPPoE PMG5318-B20A User’s Guide...
Page 28 AUTO - Your GPON Device accepts either CHAP or PAP when requested by this remote node. CHAP - Your GPON Device accepts CHAP only. PAP - Your GPON Device accepts PAP only. Service Service Description Enter a description to identify this WAN interface. PMG5318-B20A User’s Guide...
Page 29 Select Obtain an IP Address Automatically to get a dynamic IPv4 address for this WAN. Static IP Address A static IP address is a fixed IP that the ISP provides. Select Static IP Address and type the ISP assigned information in the field below. IPv4 DNS Server PMG5318-B20A User’s Guide...
Page 30 Clear this to have the GPON Device check O flag. O Flag Select this to have the GPON Device indicate to hosts to obtain DNS information and LAN prefix through DHCPv6. Clear this to have the GPON Device not get information through DHCPv6. PMG5318-B20A User’s Guide...
Page 31 Enter the IPv6 prefix provided by your ISP. Prefix Length Enter the bit number of the IPv6 subnet mask provided by your ISP. Apply Click Apply to save the changes. Cancel Click Cancel to begin configuring this screen afresh. PMG5318-B20A User’s Guide...
Page 32: Wan Interface Type - Ip
Chapter 4 WAN 4.3.2 WAN Interface Type - IP Select IP as the WAN interface type to open the following screen. Figure 11 Internet Access Setup - IP PMG5318-B20A User’s Guide...
Page 33 This shows the VLAN ID assigned to traffic for this connection. Click Edit to open a screen where you can select a different VLAN ID. See Section 4.3.4 on page 37 information on this screen. 802.1P Priority Select the 802.1P priority method to be assigned to traffic sent through this Method connection. PMG5318-B20A User’s Guide...
Page 34 DHCP server when getting a WAN IP address. Static IP Address A static IP address is a fixed IP that the ISP provides. Select Static IP Address and type the ISP assigned information in the field below. IPv4 DNS Server PMG5318-B20A User’s Guide...
Page 35 Clear this to have the GPON Device check O flag. O Flag Select this to have the GPON Device indicate to hosts to obtain DNS information and LAN prefix through DHCPv6. Clear this to have the GPON Device not get information through DHCPv6. PMG5318-B20A User’s Guide...
Page 36: Wan Interface Type - Bridging
VLAN ID. See Section 4.3.4 on page 37 information on this screen. 802.1P Priority Select the 802.1P priority method to be assigned to traffic sent through this Method connection. WAN service type This field displays Bridge. PMG5318-B20A User’s Guide...
Page 37: Q Vlan Id - Edit
VLAN/Pbit to be used by this WAN interface. Status This column displays the current status of the respective VLAN/Pbit. It will display if it is in use by a WAN interface, or not in use. Apply Click Apply to save the changes. PMG5318-B20A User’s Guide...
Page 38: Default Gateway
Select a WAN interface you want to act as the default gateway. WAN Status This displays if the interface displayed in the WAN Interface column is Up or Down. Apply Click Apply to save the changes. Cancel Click this to restore your previously saved settings. PMG5318-B20A User’s Guide...
Page 39: Chapter 5 Lan
The actual physical connection determines whether the GPON Device ports are LAN or WAN ports. There are two separate IP networks, one inside the LAN network and the other outside the WAN network as shown next. The figure shows the GPON Device A. Figure 15 LAN and WAN IP Addresses Internet PMG5318-B20A User’s Guide...
Page 40: The Ip And Dhcp Screen
Otherwise, select Disable to not have the GPON Device provide any DHCP services. The DHCP server will be disabled. IP Pool Starting This field specifies the first of the contiguous addresses in the IP address pool. Address PMG5318-B20A User’s Guide...
Page 41: Client List
MAC Addresses. Every Ethernet device has a unique MAC (Media Access Control) address. The MAC address is assigned at the factory and consists of six pairs of hexadecimal characters, for example, 00:A0:C5:00:00:02. Figure 17 Client List PMG5318-B20A User’s Guide...
Page 42: Port Speed
Click Cancel to begin configuring this screen afresh. Refresh Click Refresh to reload the DHCP table. 5.4 Port Speed Use this screen to configure your GPON Device’s LAN port speed settings. Click Network > LAN > Port Speed. Figure 18 Port Speed PMG5318-B20A User’s Guide...
Page 43 Select Auto to have the GPON Device automatically use full or half duplex depending on the device connected to the port. You can also manually select a Full or Half duplex. Apply Click Apply to save the changes. Cancel Click this to restore your previously saved settings. PMG5318-B20A User’s Guide...
Page 44 Chapter 5 LAN PMG5318-B20A User’s Guide...
Page 45: Chapter 6 Wireless Lan
(0-9, and A to F), and it is usually written in the following format: “0A:A0:00:BB:CC:DD”. The MAC address filter controls access to the wireless network. You can use the MAC address of each wireless client to allow or deny access to the wireless network. PMG5318-B20A User’s Guide...
Page 46: Before You Start
6.2 The General Screen Use this screen to configure the wireless settings of your GPON Device. Click Network > Wireless LAN to open the General screen. Figure 19 Network > Wireless LAN > General PMG5318-B20A User’s Guide...
Page 47: The Security Screen
Click this to restore your previously saved settings. 6.3 The Security Screen Use this screen to configure the wireless security settings of your GPON Device. Click Network > Wireless LAN > Security to open the Security screen. PMG5318-B20A User’s Guide...
Page 48: No Security
Choose No Security from the drop-down list box. 6.3.2 WEP Encryption Use this screen to configure and enable WEP encryption. Click Network > Wireless LAN > Security to display the Security screen. Select Static WEP from the Security Mode list. PMG5318-B20A User’s Guide...
Page 49 WEP key for data transmission. If you want to manually set the WEP key, enter any 5 or 13 characters (ASCII string) or 10 or 26 hexadecimal characters ("0-9", "A-F") for a 64-bit or 128-bit WEP key respectively. PMG5318-B20A User’s Guide...
Page 50: Wpa(2)-Psk
Update Timer management) sends a new group key out to all clients. The re-keying process is the WPA(2) equivalent of automatically changing the WEP key for an AP and all stations in a WLAN on a periodic basis. PMG5318-B20A User’s Guide...
Page 51: Wpa(2)
WPA(2) key management) sends a new group key out to all clients. The re-keying process is the WPA(2) equivalent of automatically changing the WEP key for an AP and all stations in a WLAN on a periodic basis. The GPON Device default is 1800 seconds (30 minutes). PMG5318-B20A User’s Guide...
Page 52: The Wps Screen
This button is available when the WPS status is Configured. Click this button to remove all configured wireless and wireless security settings for WPS connections on the GPON Device. Apply Click this to save your changes. Cancel Click this to restore your previously saved settings. PMG5318-B20A User’s Guide...
Page 53: The Wps Station Screen
Note: You must also activate WPS on that device within two minutes to have it present its PIN to the GPON Device. 6.5.1 MAC Filter Use this screen to change your GPON Device’s MAC filter settings. PMG5318-B20A User’s Guide...
Page 54 Enter the MAC addresses of the wireless devices that are allowed access to the GPON Device in these address fields. Enter the MAC addresses in a valid MAC address format, that is, six hexadecimal character pairs, for example, 12:34:56:78:9a:bc. PMG5318-B20A User’s Guide...
Page 55: The Wmm Screen
Service) gives high priority to voice and video, which makes them run more smoothly. Apply Click this to save your changes. Cancel Click this to restore your previously saved settings. 6.7 The Status Screen Use this screen to view the status of wireless connections to the GPON Device. PMG5318-B20A User’s Guide...
Page 56: The Isolation Screen
Select this to keep the wireless clients in an SSID from directly communicating with Isolation wireless clients in other SSIDs through the GPON Device. Apply Click this to save your changes. Cancel Click this to restore your previously saved settings. PMG5318-B20A User’s Guide...
Page 57: Wireless Lan Technical Reference
The wireless network is the part in the blue circle. In this wireless network, devices A and B use the access point (AP) to interact with the other devices (such as the printer) or with the Internet. Your GPON Device is the AP. PMG5318-B20A User’s Guide...
Page 58: Additional Wireless Terms
By their nature, radio communications are simple to intercept. For wireless data networks, this means that anyone within range of a wireless network without security can not only read the data passing over the airwaves, but also join the network. Once an unauthorized person has access to PMG5318-B20A User’s Guide...
Page 59 Some wireless devices, such as scanners, can detect wireless networks but cannot use wireless networks. These kinds of wireless devices might not have MAC addresses. Hexadecimal characters are 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, A, B, C, D, E, and F. PMG5318-B20A User’s Guide...
Page 60 RADIUS server. Therefore, there is no authentication. Suppose the wireless network has two devices. Device A only supports WEP, and device B supports WEP and WPA-PSK. Therefore, you should set up Static WEP in the wireless network. PMG5318-B20A User’s Guide...
Page 61: Signal Problems
(AP). Intra-BSS traffic is traffic between wireless stations in the BSS. When Intra-BSS traffic blocking is disabled, wireless station A and B can access the wired network and communicate with each other. PMG5318-B20A User’s Guide...
Page 62: Mbssid
6.9.7 Wireless Distribution System (WDS) The GPON Device can act as a wireless network bridge and establish WDS (Wireless Distribution System) links with other APs. You need to know the MAC addresses of the APs you want to link to. PMG5318-B20A User’s Guide...
Page 63: Wifi Protected Setup (Wps)
(see the device’s User’s Guide for how to do this - for the GPON Device, Section 6.5 on page 53). Press the button on one of the devices (it doesn’t matter which). For the GPON Device you must press the WPS button for more than five seconds. PMG5318-B20A User’s Guide...
Page 64 On a computer connected to the wireless client, try to connect to the Internet. If you can connect, WPS was successful. If you cannot connect, check the list of associated wireless clients in the AP’s configuration utility. If you see the wireless client in the list, WPS was successful. PMG5318-B20A User’s Guide...
Page 65 WPA-PSK or WPA2-PSK pre-shared key to the enrollee. Whether WPA-PSK or WPA2-PSK is used depends on the standards supported by the devices. If the registrar is already part of a network, it sends the existing information. If not, it generates the SSID and WPA(2)-PSK randomly. PMG5318-B20A User’s Guide...
Page 66 This section shows how security settings are distributed in an example WPS setup. The following figure shows an example network. In step 1, both AP1 and Client 1 are unconfigured. When WPS is activated on both, they perform the handshake. In this example, AP1 PMG5318-B20A User’s Guide...
Page 67 (it already has security information for the network). AP1 supplies the existing security information to Client 2. Figure 36 WPS: Example Network Step 2 REGISTRAR EXISTING CONNECTION CLIENT 1 ENROLLEE CLIENT 2 PMG5318-B20A User’s Guide...
Page 68 (if the device supports this feature). Then, you can enter the key into the non-WPS device and join the network as normal (the non-WPS device must also support WPA-PSK or WPA2-PSK). PMG5318-B20A User’s Guide...
Page 69 Check the MAC addresses of your wireless clients (usually printed on a label on the bottom of the device). If there is an unknown MAC address you can remove it or reset the AP. PMG5318-B20A User’s Guide...
Page 70 Chapter 6 Wireless LAN PMG5318-B20A User’s Guide...
Page 71: Chapter 7 Nat
WAN side. The following table summarizes this information. Table 26 NAT Definitions ITEM DESCRIPTION Inside This refers to the host on the LAN. Outside This refers to the host on the WAN. PMG5318-B20A User’s Guide...
Page 72 NAT Table Inside Local Inside Global IP Address IP Address 192.168.1.10 IGA 1 192.168.1.13 192.168.1.11 IGA 2 192.168.1.12 IGA 3 192.168.1.13 IGA 4 192.168.1.12 192.168.1.10 IGA1 Internet Inside Local Inside Global Address (ILA) Address (IGA) 192.168.1.11 192.168.1.10 PMG5318-B20A User’s Guide...
Page 73: Port Forwarding
(for example both FTP and web service), it might be better to specify a range of port numbers. You can allocate a server IP address that corresponds to a port or a range of ports. PMG5318-B20A User’s Guide...
Page 74: Default Server Ip Address
Imagine that you want to ping a device on the LAN behind your GPON Device from a remote location on the WAN while NAT is enabled. You cannot create a port forwarding rule for ping because ping uses the ICMP protocol; port forwarding can only handle the TCP and UDP protocols. PMG5318-B20A User’s Guide...
Page 75: Configuring Servers Behind Port Forwarding (Example)
Let's say you want to assign ports 21-25 to one FTP, Telnet and SMTP server (A in the example), port 80 to another (B in the example) and assign a default server IP address of 192.168.1.35 to a PMG5318-B20A User’s Guide...
Page 76: Configuring Port Forwarding
The NAT network appears as a single host on the Internet. Figure 41 Multiple Servers Behind NAT Example 7.3 Configuring Port Forwarding Click Network > NAT > Port Forwarding to open the following screen. Figure 42 Port Forwarding PMG5318-B20A User’s Guide...
Page 77 Click the Remove icon to delete an existing port forwarding rule. Note that subsequent rules move up by one when you take this action. Apply Click Apply to save your changes back to the GPON Device. Reset Click Reset to return to the previous configuration. PMG5318-B20A User’s Guide...
Page 78: Port Forwarding Edit
Click Back to ignore unsaved changes you made on this screen and go back to the previous screen. Apply Click Apply to save your changes back to the GPON Device. Cancel Click Cancel to return to the previous configuration. PMG5318-B20A User’s Guide...
Page 79: Quality Of Service (Qos)
This is the IEEE 802.1p priority level (0~7) assigned to traffic of this classifier. The lower the number the higher the priority. Apply Click this to save your changes. Cancel Click this to restore your previously saved settings. PMG5318-B20A User’s Guide...
Page 80 Chapter 8 Quality of Service (QoS) PMG5318-B20A User’s Guide...
Page 81: Chapter 9 Voice
The SIP number is the part of the SIP URI that comes before the “@” symbol. A SIP number can use letters like in an e-mail address (johndoe@your-ITSP.com for example) or numbers like a telephone number (1122334455@VoIP-provider.com for example). PMG5318-B20A User’s Guide...
Page 82: Sip Service Provider
(the company that lets you make phone calls over the Internet) should provide this. You can also enable and disable each SIP account. To access this screen, click VoIP > SIP. Figure 45 VoIP > SIP > SIP Service Provider PMG5318-B20A User’s Guide...
Page 83 Enter the IP address or domain name of the SIP server provided by your VoIP service provider. You can use up to 256 printable English keyboard characters. It does not matter whether the SIP server is a proxy, redirect or register server. PMG5318-B20A User’s Guide...
Page 84 To enter a range of ports, • enter the port number at the beginning of the range in the Start Port field • enter the port number at the end of the range in the End Port field. PMG5318-B20A User’s Guide...
Page 85: Dial Plan
It also includes country codes, access codes, area codes, local numbers, long distance numbers or international call prefixes. For example, the dial plan ([2-9]xxxxxx) does not allow a local number which begins with 1 or 0. PMG5318-B20A User’s Guide...
Page 86 In this example dial plan (0 | [49]11 | 1 [2-9]xx xxxxxxx | 1 947 xxxxxxx !), you can dial “0” to call the local operator, call 411 or 911, or make a long distance call with an area code starting from 2 to 9 in the US. The calls with the area code 947 will be dropped. PMG5318-B20A User’s Guide...
Page 87: Sip Account
Chapter 9 Voice 9.3 SIP Account Use this screen to set up your basic SIP account information. Click VoIP > SIP > SIP Account to display this screen. Figure 46 VoIP > SIP > SIP Account PMG5318-B20A User’s Guide...
Page 88 Select this if you want to eliminate the echo caused by the sound of your voice (Echo reverberating in the telephone receiver while you talk. Cancellation) Active VAD Select this if the GPON Device should transmit smaller packets when you are not speaking. This reduces the bandwidth used. PMG5318-B20A User’s Guide...
Page 89 Enter the number of rings the GPON Device waits before forwarding unanswered calls. Count Apply Click this to save your changes. Cancel Click this to exit the screen without saving any changes. Basic Click this to hide the advanced settings on this screen. PMG5318-B20A User’s Guide...
Page 90: Analog Phone
SIP numbers that contain letters. Once you have configured a speed dial rule, you can use a shortcut (the speed dial number, #01 for example) on your phone's keypad to call the phone number. PMG5318-B20A User’s Guide...
Page 91 Use this field to edit or erase the speed-dial entry. Click the Edit icon to copy the information for this speed-dial entry into the Speed Dial section, where you can change it. Click the Remove icon to erase this speed-dial entry. PMG5318-B20A User’s Guide...
Page 92 Chapter 9 Voice Table 33 VoIP > Phone Book > Speed Dial (continued) LABEL DESCRIPTION Clear Click this to erase all the speed-dial entries. Cancel Click this to set every field in this screen to its last-saved value. PMG5318-B20A User’s Guide...
Page 93: Chapter 10 Phone Usage
Supplementary services such as call hold, call waiting, call transfer, etc. are generally available from your VoIP service provider. The GPON Device supports the following services: • Call Hold • Call Waiting • Making a Second Call • Call Transfer • Call Forwarding • Internal Calls PMG5318-B20A User’s Guide...
Page 94: The Flash Key
A and B by putting either one on hold. Press the flash key and then “0” to disconnect the call presently on hold and keep the current call on line. PMG5318-B20A User’s Guide...
Page 95 Press the flash key to put the caller on hold. Dial the number of the intended callee. Hang up the call after it starts ringing or is answered. The GPON Device puts the caller through to the callee. PMG5318-B20A User’s Guide...
Page 96 Chapter 10 Phone Usage PMG5318-B20A User’s Guide...
Page 97: Chapter 11 Usb Services
The GPON Device uses Common Internet File System (CIFS) protocol for its file sharing functions. CIFS compatible computers can access the USB file storage devices connected to the GPON Device. CIFS protocol is supported on Microsoft Windows, Linux Samba and other operating systems (refer to your systems specifications for CIFS compatibility). PMG5318-B20A User’s Guide...
Page 98: The File Sharing Screen
USB hard drive that comes with an external power supply, make sure it is connected to an appropriate power source that is on. Note: If your USB device cannot be detected by the GPON Device, see the troubleshooting for suggestions. PMG5318-B20A User’s Guide...
Page 99: Account Management
Click this to set every field in this screen to its last-saved value. 11.3 Account Management Click Usb Services > File Sharing > Account Management to view and configure file sharing user accounts on the GPON Device. Figure 51 Usb Services > File Sharing > Account Management PMG5318-B20A User’s Guide...
Page 100: Add New File Sharing User
New Password Enter the password used to access the share. You must enter 5 to 15 characters. Only letters and numbers are allowed. The password is case sensitive. Retype New Retype the password that you entered above. Password PMG5318-B20A User’s Guide...
Page 101 Chapter 11 USB Services Table 37 Account Management: Add/Edit LABEL DESCRIPTION Apply Click this to save your changes to the GPON Device. Cancel Click this to set every field in this screen to its last-saved value. PMG5318-B20A User’s Guide...
Page 102 Chapter 11 USB Services PMG5318-B20A User’s Guide...
Page 103: Chapter 12 Remote Management
You may only have one remote management session running at a time. The GPON Device automatically disconnects a remote management session of lower priority when another remote management session of higher priority starts. The priorities for the different types of remote management sessions are: Telnet and WWW. PMG5318-B20A User’s Guide...
Page 104: Www
The management session does not time out when a statistics screen is polling. 12.2 WWW You can manage your GPON Device from over the Web. To change your GPON Device’s World Wide Web settings, click Advanced > Remote MGMT to display the WWW screen. Figure 55 Remote Management: WWW PMG5318-B20A User’s Guide...
Page 105: Telnet
You can use Telnet to access the GPON Device’s command line interface. Specify which interfaces allow Telnet access and from which IP address the access can come. Click Advanced > Remote MGMT > Telnet tab to display the screen as shown. Figure 56 Remote Management: Telnet PMG5318-B20A User’s Guide...
Page 106: Ftp
To change your GPON Device’s FTP settings, click Advanced > Remote MGMT > FTP. The screen appears as shown. Use this screen to specify which interfaces allow FTP access and from which IP address the access can come. Figure 57 Remote Management: FTP PMG5318-B20A User’s Guide...
Page 107: Ssh
12.5 SSH Use SSH (Secure SHell) to create a secure channel between two devices for data exchange, such as for VPN. Click Advanced > Remote MGMT > SSH to display this screen. Figure 58 Remote Management: SSH PMG5318-B20A User’s Guide...
Page 108: Icmp
Select WAN to reply to incoming WAN ping requests. Otherwise select LAN & WAN to reply to both incoming LAN and WAN ping requests. Apply Click this to save your changes. Cancel Click this to restore your previously saved settings. PMG5318-B20A User’s Guide...
Page 109: Upnp
When a UPnP device joins a network, it announces its presence with a multicast message. For security reasons, the GPON Device allows multicast messages on the LAN only. All UPnP-enabled devices may communicate freely with each other without additional configuration. Disable UPnP if this is not your intention. PMG5318-B20A User’s Guide...
Page 110: Installing Upnp In Windows Example
12.7.2 Installing UPnP in Windows Example This section shows how to install UPnP in Windows XP. Installing UPnP in Windows XP Follow the steps below to install the UPnP in Windows XP. Click Start and Control Panel. Double-click Add/Remove Programs. PMG5318-B20A User’s Guide...
Page 111: Using Upnp In Windows Xp Example
Click Finish. 12.7.3 Using UPnP in Windows XP Example This section shows you how to use the UPnP feature in Windows XP. You must already have UPnP installed in Windows XP and UPnP activated on the GPON Device. PMG5318-B20A User’s Guide...
Page 112 Click Start and Control Panel. Double-click Network Connections. An icon displays under Internet Gateway. Right-click the icon and select Properties. Network Connections In the Internet Connection Properties window, click Settings to see the port mappings there were automatically created. Internet Connection Properties PMG5318-B20A User’s Guide...
Page 113 When the UPnP-enabled device is disconnected from your computer, all port mappings will be deleted automatically. Select Show icon in notification area when connected option and click OK. An icon displays in the system tray. System Tray Icon PMG5318-B20A User’s Guide...
Page 114 IP address of the GPON Device first. This comes helpful if you do not know the IP address of the GPON Device. Follow the steps below to access the web configurator. Click Start and then Control Panel. Double-click Network Connections. Select My Network Places under Other Places. Network Connections PMG5318-B20A User’s Guide...
Page 115: The Tr-069 Screen
An administrator can use an ACS to remotely set up the GPON Device, modify settings, perform firmware upgrades as well as monitor and diagnose the GPON Device. You have enable the device to be managed by the ACS and specify the ACS IP address or domain name and username and password. PMG5318-B20A User’s Guide...
Page 116 Enter the date and time at which the GPON Device sends information to the auto- configuration server. For specifying time, the 24 hour format is used. Apply/Save Click this button to save your changes back to the GPON Device. Cancel Click Cancel to begin configuring this screen afresh. PMG5318-B20A User’s Guide...
Page 117 Chapter 12 Remote Management PMG5318-B20A User’s Guide...
Page 118 Chapter 12 Remote Management PMG5318-B20A User’s Guide...
Page 119: Chapter 13 Static Route
(R1). You create one static route to connect to services offered by the ISP behind router R2. You create another static route to communicate with a separate network behind a router R3 connected to the LAN. Figure 62 Example of Static Routing Topology Internet PMG5318-B20A User’s Guide...
Page 120: Configuring Static Route
Click the Edit icon to go to the screen where you can set up a static route on the GPON Device. Click the Remove icon to remove a static route from the GPON Device. A window displays asking you to confirm that you want to delete the route. PMG5318-B20A User’s Guide...
Page 121: Static Route Edit
LAN or WAN port. The gateway helps forward packets to their destinations. Back Click Back to return to the previous screen without saving. Apply Click Apply to save your changes back to the GPON Device. Cancel Click Cancel to begin configuring this screen afresh. PMG5318-B20A User’s Guide...
Page 122 Chapter 13 Static Route PMG5318-B20A User’s Guide...
Page 123: Chapter 14 Dynamic Dns
IP address as yourhost.dyndns.org. This feature is useful if you want to be able to use, for example, www.yourhost.dyndns.org and still reach your hostname. If you have a private WAN IP address, then you cannot use Dynamic DNS. PMG5318-B20A User’s Guide...
Page 124: The Dynamic Dns Screen
IP Address Update Policy Use WAN IP Select this option to update the IP address of the host name(s) to the WAN IP address. Address PMG5318-B20A User’s Guide...
Page 125 Use specified IP Type the IP address of the host name(s). Use this if you have a static IP address. Address Apply Click Apply to save your changes. Cancel Click Cancel to restore your previously saved settings. PMG5318-B20A User’s Guide...
Page 126 Chapter 14 Dynamic DNS PMG5318-B20A User’s Guide...
Page 127: Chapter 15 Firewall
130) to enable firewall and set the default action that the firewall takes on packets depending on packet direction. • Use the Rules screen (Section 15.3 on page 131) to view the configured firewall rules and add, edit or remove a firewall rule. PMG5318-B20A User’s Guide...
Page 128: What You Need To Know About Firewall
This is important for protecting against security threats including DoS, probing, redirection attacks and renumbering attacks that can be carried out through ICMPv6. Since ICMPv6 error messages are critical for establishing and maintaining communications, filtering policy focuses on ICMPv6 informational messages. PMG5318-B20A User’s Guide...
Page 129 For DoS attacks, the GPON Device uses thresholds to determine when to drop sessions that do not become fully established. These thresholds apply globally to all sessions. You can use the default threshold values, or you can change them to values more suitable to your security requirements. PMG5318-B20A User’s Guide...
Page 130: The General Screen
Select Reject to deny the packets and send a TCP reset packet (for a TCP packet) or an ICMP destination-unreachable message (for a UDP packet) to the sender. Select Permit to allow the passage of the packets. Apply Click this to save your changes. Cancel Click this to restore your previously saved settings. PMG5318-B20A User’s Guide...
Page 131: The Rules Screen
Click the Remove icon to delete an existing firewall rule. A window displays asking you to confirm that you want to delete the firewall rule. Note that subsequent firewall rules move up by one when you take this action. PMG5318-B20A User’s Guide...
Page 132: The Rules Add Screen
Use this screen to configure firewall rules. In the Rules screen, select an index number and click Add or click a rule’s Edit icon to display this screen and refer to the following table for information on the labels. Figure 69 Security > Firewall > Rules > Add PMG5318-B20A User’s Guide...
Page 133: Customized Services
IANA (Internet Assigned Number Authority) website. Click the Edit Customized Services link while editing a firewall rule to configure a custom service port. This displays the following screen. Figure 70 Security > Firewall > Rules: Edit: Edit Customized Services PMG5318-B20A User’s Guide...
Page 134: Configuring A Customized Service
Port Number Type a single port number or the range of port numbers that define your customized service. Back Click this to return to the previous screen without saving. Apply Click this to save your changes. PMG5318-B20A User’s Guide...
Page 135: Firewall Technical Reference
• Block certain types of traffic, such as IRC (Internet Relay Chat), from the LAN to the Internet. • Allow certain types of traffic, such as Lotus Notes database synchronization, from specific hosts on the Internet to specific hosts on the LAN. PMG5318-B20A User’s Guide...
Page 136: Guidelines For Enhancing Security With Your Firewall
Internet users may be able to connect to computers with running FTP servers. Does this rule conflict with any existing rules? Once these questions have been answered, adding rules is simply a matter of entering the information into the correct fields in the web configurator screens. PMG5318-B20A User’s Guide...
Page 137: Chapter 16 System
• In Windows XP, click Start > My Computer > View system information and then click the Computer Name tab. Note the entry in the Full computer name field and enter it as the GPON Device System Name. PMG5318-B20A User’s Guide...
Page 138: General Setup
GPON Device. Retype to Confirm Type the new password again for confirmation. Apply Click Apply to save your changes back to the GPON Device. Cancel Click Cancel to begin configuring this screen afresh. PMG5318-B20A User’s Guide...
Page 139: Time Setting
Enter the IP address or URL (up to 20 extended ASCII characters in length) of your time Address server. Check with the ISP/network administrator if you are unsure of this information. Apply Click Apply to save your changes back to the GPON Device. Cancel Click Cancel to begin configuring this screen afresh. PMG5318-B20A User’s Guide...
Page 140: Slid
Select this to enable use of SLID. SLID Value Enter the SLID used for gaining access to the service provider’s network. Apply Click Apply to save your changes back to the GPON Device. Cancel Click Cancel to begin configuring this screen afresh. PMG5318-B20A User’s Guide...
Page 141: Chapter 17 Logs
Log Settings page. Refresh Click Refresh to renew the log screen. Clear Log Click Clear Log to delete all the logs. This field is a sequential value and is not associated with a specific entry. PMG5318-B20A User’s Guide...
Page 142: Log Settings
Click this to refresh the logs screen. 17.3 Log Settings Use this screen to configure which logs to display on the View Logs screen (see Chapter 17 on page 141). Click Maintenance > Logs > Log Settings. Figure 76 Log Settings PMG5318-B20A User’s Guide...
Page 143 Select the type of log you want to be displayed on the View Logs screen. Apply Click Apply to save your customized settings and exit this screen. Cancel Click Cancel to return to the previously saved settings. PMG5318-B20A User’s Guide...
Page 144 Chapter 17 Logs PMG5318-B20A User’s Guide...
Page 145: Chapter 18 Tools
Click Maintenance > Tools to open the Firmware screen. Follow the instructions in this screen to upload firmware to your GPON Device. The upload process uses HTTP (Hypertext Transfer Protocol) and may take up to two minutes. After a successful upload, the system will reboot. Figure 77 Firmware Upgrade PMG5318-B20A User’s Guide...
Page 146 The GPON Device automatically restarts in this time causing a temporary network disconnect. After two minutes, log in again and check your new firmware version in the Status screen. If the upload was not successful, the following screen will appear. Click Return to go back to the Firmware screen. PMG5318-B20A User’s Guide...
Page 147: Configuration
Type in the location of the file you want to upload in this field or click Browse ... to find it. Browse... Click Browse... to find the file you want to upload. Remember that you must decompress compressed (.ZIP) files before you can upload them. Upload Click Upload to begin the upload process. PMG5318-B20A User’s Guide...
Page 148: Reset To Factory Defaults
System restart allows you to reboot the GPON Device without turning the power off. Click Maintenance > Tools > Restart. Click Restart to have the GPON Device reboot. This does not affect the GPON Device's configuration. Figure 79 Restart Screen PMG5318-B20A User’s Guide...
Page 149: Chapter 19 Diagnostic
DESCRIPTION TCP/IP Address Type the IP address of a computer that you want to ping in order to test a connection. Ping Click this button to ping the IP address that you entered from the GPON Device. PMG5318-B20A User’s Guide...
Page 150 Chapter 19 Diagnostic PMG5318-B20A User’s Guide...
Page 151: Chapter 20 Troubleshooting
PON connection. See Section 1.5 on page Check the hardware connections. See Section 1.5 on page Inspect your cables for damage. Contact the vendor to replace any damaged cables. PMG5318-B20A User’s Guide...
Page 152: Gpon Device Access And Login
You cannot log in to the web configurator while someone is using Telnet to access the GPON Device. Log out of the GPON Device in the other session, or ask the person who is logged in to log out. PMG5318-B20A User’s Guide...
Page 153: Internet Access
PON connection. See Section 1.5 on page 11 for details about the other LEDs. Turn the GPON Device off and on. If the problem continues, contact the ISP. The Internet connection is slow or intermittent. PMG5318-B20A User’s Guide...
Page 154: Phone Calls And Voip
You can also check the VoIP status in the Status screen. If the VoIP settings are correct, use speed dial to make calls. If you can make a call using speed dial, there may be something wrong with the SIP server, contact your VoIP service provider. PMG5318-B20A User’s Guide...
Page 155: Appendix A Customer Support
• Brief description of the problem and the steps you took to solve it. Corporate Headquarters (Worldwide) Taiwan • ZyXEL Communications Corporation • http://www.zyxel.com Asia China • ZyXEL Communications (Shanghai) Corp. ZyXEL Communications (Beijing) Corp. ZyXEL Communications (Tianjin) Corp. • http://www.zyxel.cn India • ZyXEL Technology India Pvt Ltd • http://www.zyxel.in Kazakhstan •...
Page 156 • ZyXEL Singapore Pte Ltd. • http://www.zyxel.com.sg Taiwan • ZyXEL Communications Corporation • http://www.zyxel.com Thailand • ZyXEL Thailand Co., Ltd • http://www.zyxel.co.th Vietnam • ZyXEL Communications Corporation-Vietnam Office • http://www.zyxel.com/vn/vi Europe Austria • ZyXEL Deutschland GmbH • http://www.zyxel.de Belarus • ZyXEL BY • http://www.zyxel.by...
Page 157 Appendix A Customer Support Belgium • ZyXEL Communications B.V. • http://www.zyxel.com/be/nl/ Bulgaria • ZyXEL България • http://www.zyxel.com/bg/bg/ Czech • ZyXEL Communications Czech s.r.o • http://www.zyxel.cz Denmark • ZyXEL Communications A/S • http://www.zyxel.dk Estonia • ZyXEL Estonia • http://www.zyxel.com/ee/et/ Finland • ZyXEL Communications •...
Page 158 • ZyXEL Communications Poland • http://www.zyxel.pl Romania • ZyXEL Romania • http://www.zyxel.com/ro/ro Russia • ZyXEL Russia • http://www.zyxel.ru Slovakia • ZyXEL Communications Czech s.r.o. organizacna zlozka • http://www.zyxel.sk Spain • ZyXEL Spain • http://www.zyxel.es Sweden • ZyXEL Communications • http://www.zyxel.se Switzerland •...
Page 159 • http://www.zyxel.com/ec/es/ Ecuador • ZyXEL Communication Corporation • http://www.zyxel.com/ec/es/ Middle East Egypt • ZyXEL Communication Corporation • http://www.zyxel.com/homepage.shtml Middle East • ZyXEL Communication Corporation • http://www.zyxel.com/homepage.shtml North America • ZyXEL Communications, Inc. - North America Headquarters • http://www.us.zyxel.com/ PMG5318-B20A User’s Guide...
Page 160 Appendix A Customer Support Oceania Australia • ZyXEL Communications Corporation • http://www.zyxel.com/au/en/ Africa South Africa • Nology (Pty) Ltd. • http://www.zyxel.co.za PMG5318-B20A User’s Guide...
Page 161: Appendix B Legal Information
ZyXEL Communications Corporation. Published by ZyXEL Communications Corporation. All rights reserved. Disclaimer ZyXEL does not assume any liability arising out of the application or use of any products, or software described herein.
Page 162 • Do NOT obstruct the device ventilation slots, as insufficient airflow may harm your device. • If you wall mount your device, make sure that no electrical lines, gas or water pipes will be damaged. • This product is for indoor use only (utilisation intérieure exclusivement). PMG5318-B20A User’s Guide...
Page 163 Electronics and Electrical Equipment. It means that used electrical and electronic products should not be mixed with general waste. "PRODUCT COMPLIES WITH 21 CFR 1040.10 AND 1040.11" "PRODUIT CONFORME SELON 21CFR 1040.10 ET 1040.11" CLASS 1 LASER PRODUCT APPAREIL À LASER DE CLASSE 1 PMG5318-B20A User’s Guide...
Page 164 Appendix B Legal Information PMG5318-B20A User’s Guide...
Page 165: Index
File Sharing channel, wireless LAN filters configuration MAC address 53, 59 wireless LAN 46, 47 activation contact information firewalls copyright actions CTS threshold address types customer support anti-probing customized services customized services 133, 134 133, 134 PMG5318-B20A User’s Guide...
Page 166 ICMP 108, 129 what it does IGMP NAT (Network Address Translation) Internet access non-proxy calls Internet Control Message Protocol, see ICMP IP address IP address assignment IP pool 40, 41 packet direction phone book PMG5318-B20A User’s Guide...
Page 167 ICMP Telnet TR-069 Telnet remote management limitations thresholds Remote Procedure Calls, see RPCs data fragment resetting your device restore RTS/CTS RFC 1631 TR-069 ACS setup router features trademarks RPPCs RTS threshold PMG5318-B20A User’s Guide...
Page 168 WiFi Protected Setup, see WPS wireless LAN 45, 57 activation authentication 58, 60 example channel configuration 46, 47 encryption example fragmentation threshold limitations MAC address filter 45, 53, 54, 59 MBSSID preamble RADIUS server RTS/CTS threshold security PMG5318-B20A User’s Guide...

ZyXEL Communications PMG5318-B20A User Manual

Table of Contents

Chapter 1 Introduction

Chapter 2 The Web Configurator

Chapter 3 Status Screens

Chapter 4 WAN

Chapter 5 LAN

Chapter 6 Wireless LAN

Chapter 7 NAT

Chapter 8 Quality of Service (Qos)

Chapter 9 Voice

Chapter 10 Phone Usage

Chapter 11 USB Services

Chapter 12 Remote Management

Chapter 13 Static Route

Chapter 14 Dynamic DNS

Chapter 15 Firewall

Chapter 16 System

Chapter 17 Logs

Chapter 18 Tools

Chapter 19 Diagnostic

Chapter 20 Troubleshooting

Appendix A Customer Support

Appendix B Legal Information

Index

Quick Links

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Summary of Contents for ZyXEL Communications PMG5318-B20A

Table of Contents