Xerox WorkCentre 6605 User Manual page 252

Troubleshooting
Symptom
Faded printouts with multiple
colors faded.
Only one color is faded.
252 WorkCentre 6605 Color Multifunction Printer
User Guide
Probable Causes
The toner cartridges are not
®
Xerox toner cartridges.
The paper being used is
outside the recommended
specification range.
The paper type is heavier or
thicker than the paper type
selection.
The bias transfer voltage is not
properly adjusted for the paper
type.
The settings in the application
or print driver are incorrect.
The paper is damp.
The high-voltage supply is
defective.
Toner cartridge is empty or
damaged.
Solutions
Verify that the toner cartridges meet
specifications, and replace them if
necessary.
Replace the paper with a recommended
size and type, and confirm that your control
panel and print driver settings are correct.
For details, see Supported Paper
112.
• Ensure that the proper paper is loaded in
the paper tray.
• Choose a heavier paper type at the
control panel and in the print driver.
• Use a lighter paper or paper type.
Verify that the paper types set in the control
panel and the print driver match the paper
loaded in the tray.
Print the Demo Page from the Information
Pages menu. If the Demo Page looks
correct, the printer is printing properly. Your
application or incorrect settings in the print
driver are probably causing the print-quality
problems.
Replace the paper.
For assistance, go to the Xerox
website at
www.xerox.com/office/WC6605support.
Check the condition of the toner cartridge
and replace it if necessary.
on page
®
Support