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3 Using the Smart Hub
to make and receive
telephone calls
The Smart Hub provides circuit switched voice services via two telephony line interfaces offering the ability to make
and receive telephone calls via a regular analog telephone using the TELUS 3G+ mobile network.
It's important to note that the Smart Hub has two separate line interfaces (ports) that share a single outbound/
inbound telephone line. This means that a handset(s) connected via one port will not be able to use the line at the
same time as a handset(s) connected via the other port.
If a call is already in progress via the first port, the user on the handset(s) connected to the second port will receive
a busy signal.
Incoming calls will ring and can be answered on either port, however once a call is answered from one port, the
handset(s) on the second port will receive a busy signal.
3.1
Handset requirements
The Smart Hub allows you to make telephone calls over the TELUS 3G+ network using a standard analog
telephone via the built in RJ-11 Phone ports. Please refer to the documentation provided by the manufacturer of
your analog telephone for assistance with the operation of your telephone handset.
3.2
Maximum REN Loading
Please note that each of the line interfaces on the Smart Hub is capable of supporting multiple analog telephones
connected via splitters. The ringer equivalence number (REN) for each line is 5. Therefore, a maximum of 5
handsets each with a REN number of 1 can be connected to each line port.
Before you start making any phone calls, make sure you checked the following:
1. You have an activated TELUS SIM card inserted prior to powering on the Smart Hub.
2. Your Smart Hub is powered on and in running condition.
3. A working analog telephone connected into either the Line 1 or Line 2 port.
4. You hear the dial tone and the Line LED on the front of your Smart Hub should light up after lifting
the handset.
3.3
How to place a call
To make a call, simply lift the handset and dial the number following the instructions provided by your telephone
handset manufacturer.
3.4
How to receive a call
When an incoming call is received, both Line 1 and Line 2 lights will start flashing and any phones connected
to the Smart Hub will ring. Answer the telephone following the instructions provided by your telephone handset
manufacturer to conduct the call.
Please note that if the call is answered from a telephone connected to Line 1, telephones connected to Line 2 will
receive a busy tone for the duration of the call.
If no phone is connected the Smart Hub, all incoming calls will be transferred to voicemail.
Telus smart Hub
3G8WV-TS
11
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