NetComm NF10W User Manual

NetComm NF10W User Manual

Vdsl/adsl wifi modem router
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VDSL/ADSL WiFi Modem
Router
NF10W
USER GUIDE

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  • Page 1 VDSL/ADSL WiFi Modem Router NF10W USER GUIDE...
  • Page 2 Copyright © 2015 NetComm Wireless Limited. All rights reserved. The information contained herein is proprietary to NetComm Wireless Limited. No part of this document may be translated, transcribed, reproduced, in any form, or by any means without prior written consent of NetComm Wireless Limited.
  • Page 3: Table Of Contents

    Rear ..........................................10 Top ..........................................11 Safety and product care ................................12 Transport and handling ................................12 Installation and configuration of the NF10W ..........................13 Placement of your NF10W ................................... 13 Avoiding obstacles and interference ..............................13 Cordless phones ....................................13 Choosing the “quietest”...
  • Page 4 Limiting the downstream rate ................................72 Legal & Regulatory Information..............................73 Intellectual Property Rights ................................... 73 Customer Information ....................................73 Consumer Protection Laws ..................................73 Product Warranty ......................................74 Limitation of Liability ..................................... 74 Contact......................................75 www.netcommwireless.com NetComm Wireless NF10W User Guide v1.1...
  • Page 5: Overview

    The individual reading this manual is presumed to have a basic understanding of telecommunications terminology and concepts. Prerequisites Before continuing with the installation of your NF10W, please confirm that you meet the minimum system requirements below. An activated ADSL/VDSL or pre-configured WAN connection.
  • Page 6: Welcome

    Welcome Thank you for purchasing a NetComm Wireless VDSL/ADSL WiFi Modem Router. This guide contains all the information you need to configure your device. Product overview Fully featured VDSL2 / ADSL2+ Modem Router 4 x 10/100 Fast Ethernet LAN ports for wired connections...
  • Page 7: Product Features

    If you don’t have a fibre connection, the Gigabit WAN port will have you protected should you choose to update in the future. With uncertainty around the future of the NBN, NetComm Wireless will have you covered should the network connection switch to VDSL.
  • Page 8: Physical Dimensions And Indicators

    LED indicators The NF10W has been designed to be placed on a desktop. All of the cables exit from the rear for easy organization. The display is visible on the front of the NF10W to provide you with information about network activity and the device status. See below for an explanation of each of the indicator lights.
  • Page 9: Physical Dimensions

    Physical Dimensions The following page lists the physical dimensions of the NF10W. The length and width measurements were taken at the base where the dimensions are slightly larger. 160 mm 117 mm 71mm Weight: approximately 260 grams NF10W Default Settings The following tables list the default settings for the NF10W.
  • Page 10: Interfaces

    Reset unit to Default by holding the Reset button down for 3 seconds. USB 2 Connect an external USB hard drive here to use the NAS feature of the NF10W. Fast Ethernet LAN ports. Connect your Ethernet based devices to one of these ports for high- Ethernet 1 - 4 speed internet access.
  • Page 11: Top

    DESCRIPTION USB 1 Connect an external USB hard drive here to use the NAS feature of the NF10W. Press the WPS button to activate the WPS pairing function. Press the WiFi button to turn the WiFi radio on or off. When the WiFi radio is off, the WiFi LED on the front panel turns off.
  • Page 12: Safety And Product Care

    Do not place the device in direct sunlight or in hot areas. Transport and handling When transporting the NF10W, it is recommended to return the product in the original packaging. This ensures that the product will not be damaged. Note: In the event the product needs to be returned, ensure it is securely packaged with appropriate padding to prevent damage during courier transport.
  • Page 13: Installation And Configuration Of The Nf10W

    The wireless connection between your NF10W and your WiFi devices will be strong when they are in close proximity and have direct line of sight. As your client device moves further away from the NF10W or solid objects block direct line of sight to the router, your wireless connection and performance may degrade.
  • Page 14: Choosing The "Quietest" Channel For Your Wireless Network

    Wait approximately 60 seconds for the NF10W to power up. Connecting a client via Ethernet cable Connect the yellow Ethernet cable provided to one of the ports marked ‘LAN’ at the back of the NF10W. Connect the other end of the yellow Ethernet cable to your computer.
  • Page 15: Web Based Configuration Interface

    Web based configuration interface First-time setup wizard Please follow the steps below to configure your NF10W Wireless router via the web based configuration wizard. Open a web browser and type http://192.168.20.1/ into the address bar at the top of the window.
  • Page 16: Vdsl

    Click the Finish button when you have entered the required details. Ethernet WAN Connect an RJ45 Ethernet cable to the WAN port on the NF10W. Connect the other end of the cable to your WAN service. Select Ethernet WAN then click the Next button.
  • Page 17 If your ISP has supplied a static IP address, select Use the following Static IP address and enter the details, otherwise select Obtain an IP address automatically. Click the Next button. The settings are displayed in a summary. Click Apply/Save to save them. NetComm Wireless NF10W User Guide v1.1 www.netcommwireless.com...
  • Page 18: Device Info

    WAN connection. ITEM DEFINITION Device Info Manufacturer Indicates that NetComm Wireless is the manufacturer of this product. Product Class The model of the product. Serial Number The unique set of numbers assigned to the routers for identification purposes. Build Timestamp The date and time that the software running on the router was published.
  • Page 19: Wan

    Rx/Tx (receive/transmit) packets with drops. Statistics – WAN Service The Statistics – WAN Service page shows detailed information about the number of bytes, packets, errors and dropped packets on the WAN interface in both directions of communication. NetComm Wireless NF10W User Guide v1.1 www.netcommwireless.com...
  • Page 20 The number of Any Source Multicast (ASM) cells transmitted over the interface. In Packets Errors The number of packets with errors detected over the xTM interface. In Cell Errors The number of cells with errors detected over the xTM interface. www.netcommwireless.com NetComm Wireless NF10W User Guide v1.1...
  • Page 21 Statistics – xDSL The Statistics – xDSL page shows details related to the DSL interface of the router. NetComm Wireless NF10W User Guide v1.1 www.netcommwireless.com...
  • Page 22: Route

    URL filtering, Time of Day filtering or Static DHCP addressing. DHCP Click DHCP to display the DHCP lease information. You can use this to determine when a specific DHCP lease will expire, or to assist you with setting up Static DHCP addressing. www.netcommwireless.com NetComm Wireless NF10W User Guide v1.1...
  • Page 23: Advanced Setup

    Remove Select this field to remove the ATM configuration. To add an ATM interface, click the Add button. Enter the details as required by your Internet Service Provider and click the Apply/Save button. NetComm Wireless NF10W User Guide v1.1 www.netcommwireless.com...
  • Page 24 Click the Add button to create a new PTM interface. Enter the details as required by your Internet Service Provider and click the Apply/Save button. ETH Interface The ETH interface page allows you to add or remove ETH WAN interfaces. www.netcommwireless.com NetComm Wireless NF10W User Guide v1.1...
  • Page 25: Wan Service

    Select a WAN service type, enter a Service Description, enter the 802.1P Priority and 802.1 VLAN ID then click the Next button. To disable VLAN tagging, place input value of -1. Refer to your ISP for VLAN information as required by your Internet Service Provider. NetComm Wireless NF10W User Guide v1.1 www.netcommwireless.com...
  • Page 26 Enter the details as required by your Internet Service Provider and click the Next button. IP over Ethernet Enter the details as required by your Internet Service Provider and click the Next button. www.netcommwireless.com NetComm Wireless NF10W User Guide v1.1...
  • Page 27 When you select bridging mode, a summary of the settings is displayed. Click Apply/Save to commit the settings. Use the arrow buttons to move the interfaces required to the list on the left. Click Next. NetComm Wireless NF10W User Guide v1.1...
  • Page 28 Use the arrow buttons to move the interfaces required as DNS Server interfaces to the left. The interface highest on the list has the highest priority as a DNS server. Click Next to continue. A summary of your settings is displayed. Click Apply/Save to commit your settings to the router. www.netcommwireless.com NetComm Wireless NF10W User Guide v1.1...
  • Page 29: Lan

    Disabled DHCP server, and relay all request to external server specified by the IP address. Configure the second IP Address This option enables you to set a secondary IP Address for the NF10W You can also reserve DHCP Addresses for specific hosts as shown below: NetComm Wireless NF10W User Guide v1.1...
  • Page 30: Ipv6 Autoconfig

    To set a DHCP reservation, enter the MAC Address of the chosen host and IP to use and then click Apply/Save. The NF10W enables you to set the DHCP options which are provided to hosts attempting to connect to the DHCP server.
  • Page 31: Nat

    A virtual server allows you to direct incoming traffic from the WAN side to the Internal server with a private IP address on the LAN side. Click the Add button to add a virtual server. NetComm Wireless NF10W User Guide v1.1 www.netcommwireless.com...
  • Page 32 The Router allows the remote party from the WAN side to establish new connections back to the application on the LAN side using the ‘Open Ports’. A maximum 32 entries can be configured. To add a Trigger Port, press the Add button. www.netcommwireless.com NetComm Wireless NF10W User Guide v1.1...
  • Page 33 Options include TCP, UDP or TCP/UDP. DMZ Host The NF10W will forward IP packets from the Wide Area Network (WAN) that do not belong to any of the applications configured in the Virtual Servers table to the DMZ host computer.
  • Page 34: Security

    Destination Port Enter the destination port number used by the application to block Click Apply/Save to take effect the settings. The new rule will then be displayed in the Outgoing IP Filtering table list. www.netcommwireless.com NetComm Wireless NF10W User Guide v1.1...
  • Page 35 Enter the destination port number used by the application to allow WAN Interface Select the WAN Interface to apply the filter to Click Save/Apply to take effect the settings. The new rule will then be displayed in the Incoming IP Filtering table list. NetComm Wireless NF10W User Guide v1.1 www.netcommwireless.com...
  • Page 36 MAC Filtering The NF10W offers the ability to use MAC Address filtering on ATM PVCs. You can elect to block or allow connections based on MAC Address criteria. The default policy is to allow connections which match the criteria. Click Add to enter a new MAC Address filter.
  • Page 37: Parental Control

    Start Blocking Time The time of day when the restriction starts. End blocking time The time of day when the restriction ends. Table 2: Advanced - Parental Control - Add Time Restriction Settings NetComm Wireless NF10W User Guide v1.1 www.netcommwireless.com...
  • Page 38 With the URL filter, you are able to add certain websites or URLs to a safe or blocked list. This will provide you added security to ensure any website you deem unsuitable will not be able to be seen by anyone who is accessing the Internet via the NF10W.
  • Page 39: Quality Of Service

    The queue entry configured here will be used by the classifier to place ingress packets appropriately. NOTE: Precedence level 1 relates to higher priority while precedence level 3 relates to lower priority. NetComm Wireless NF10W User Guide v1.1 www.netcommwireless.com...
  • Page 40 TOS (type of service) byte. A rule consists of a class name and at least one condition. All of the specified conditions in this classification rule must be satisfied for the rule to take effect. Click the Apply/Save button to save and activate the rule. www.netcommwireless.com NetComm Wireless NF10W User Guide v1.1...
  • Page 41: Routing

    To add a static route rule click the Add button. The following screen is displayed. Enter the Destination Network Address, Subnet Mask, Gateway IP Address and/or WAN Interface. Then click Apply/Save to add the entry to the routing table. NetComm Wireless NF10W User Guide v1.1 www.netcommwireless.com...
  • Page 42 To activate this option, select the Enabled checkbox. To configure an individual interface, select the desired RIP version and operation, and select the Enabled checkbox for that interface. Click Apply/Save to save the configuration. www.netcommwireless.com NetComm Wireless NF10W User Guide v1.1...
  • Page 43: Dns

    Note: The Add/Remove buttons will be displayed only if the router has been assigned an IP address from the remote server. To add a dynamic DNS service, click the Add button and the following screen will display. NetComm Wireless NF10W User Guide v1.1 www.netcommwireless.com...
  • Page 44: Dsl

    This page allows the user to modify the DSL modulation settings on the unit. By changing the settings, you can specify which DSL modulation that the modem will use. For advanced DSL options press the Advanced Settings button. The DSL advanced settings relate to test mode settings. The default selection is ‘Normal’. www.netcommwireless.com NetComm Wireless NF10W User Guide v1.1...
  • Page 45: Upnp

    The Host name and Domain name are combined to form a unique label that is mapped to the router IP address. This can be used to access the user interface of the router with a local name rather than by using the router IP address. Eg. You can access your router by entering http://NF10W into your web browser. NetComm Wireless NF10W User Guide v1.1...
  • Page 46: Dlna

    The DLNA page allows you to enable or disable and configure the digital media server. This means you can have digital media stored on an external USB hard drive connected to the NF10W and the router will make it accessible to other devices on your network.
  • Page 47: Interface Grouping

    Click Add to create an Interface group. Enter a group name and then use the arrow buttons to select which interfaces you wish to group. Click Apply/Save to save the Interface grouping configuration settings. NetComm Wireless NF10W User Guide v1.1 www.netcommwireless.com...
  • Page 48: Ip Tunnel

    The IP Tunnelling feature allows you to configure tunnelling of traffic between IPv6 and IPv4 networks. IPv6inIPv4 Click the Add button to add a new tunnel. IPv4inIPv6 Click the Add button to add a new tunnel. www.netcommwireless.com NetComm Wireless NF10W User Guide v1.1...
  • Page 49: Ipsec

    IPSec The NF10W offers IPSec VPN tunnel functionality. To delete an IPSec entry, click the Remove checkbox next to the selected IPSec tunnel entry and click Remove. Click Add to create a new IPSec tunnel connection. Figure 9: Advanced - IPSec...
  • Page 50: Multicast (Igmp Configuration)

    The maximum number of hosts a multicast group can have. Members With IGMP fast-leave processing, which means that the router immediately removes the interface attached to a Fast Leave Enable receiver upon receiving a Leave Group message from a IGMP host. www.netcommwireless.com NetComm Wireless NF10W User Guide v1.1...
  • Page 51: Wireless

    Select to prevent clients on the wireless network being able to access each other Disable WMM Advertise Select to prevent the NF10W advertising its WMM function Enable Multicast Forwarding (WMF) Select to enable Wireless Multicast Forwarding. This can reduce latency and improve throughput for wireless clients...
  • Page 52 Security The NF10W supports all encryptions within the 802.11 standard. The factory default is WPA2-PSK. The NF10W also supports WPA, WPA-PSK, WPA2, WPA2-PSK. You can also select to enable WPS mode. The following parameters are available: PARAMETER DEFINITION Enable WPS Select to enable or disable the WPS function of the NF10W.
  • Page 53 Wireless Bridge allows you to configure the router’s access point as a Wireless Distribution Service. Select the mode for the Wireless Access Point built into the NF10W. You can specify which wireless networks will be allowed to connect to the NF10W by using the ‘Bridge Restrict’ option and then entering the applicable MAC Addresses of the other wireless access points.
  • Page 54 Advanced Wireless allows you to configure detailed wireless network settings such as the band, channel, bandwidth, transmit power and preamble settings. Click Apply/Save to save any changes to the wireless network settings configuration. www.netcommwireless.com NetComm Wireless NF10W User Guide v1.1...
  • Page 55: Station Info

    Save is an improvement to the 802.11e amendment adding advanced power management functionality to WMM. Station Info This page shows the MAC address of authenticated wireless stations that are connected to the NF10W and their status NetComm Wireless NF10W User Guide v1.1...
  • Page 56: Diagnostics

    Fail: Indicates that the router does not detect the Ethernet interface of your computer. Pass: Indicates that the wireless card is switched ON. Test your Wireless Connection Fail: Indicates that the wireless card is switched OFF. www.netcommwireless.com NetComm Wireless NF10W User Guide v1.1...
  • Page 57: Ethernet Oam

    Ethernet OAM The Ethernet OAM page provides administrators with operation, administration and management features. NetComm Wireless NF10W User Guide v1.1 www.netcommwireless.com...
  • Page 58: Diagnostics

    The following screen appears when Backup is selected. Click the Backup Settings button to save the current configuration settings. You will be prompted for the location to save the backup file to on your PC. www.netcommwireless.com NetComm Wireless NF10W User Guide v1.1...
  • Page 59: System Log

    The System log page allows you to view the log of the modem and configure the logging level also. To view the system log, click the View System Log button. To configure the system log, click the Configure System Log button. You can sent system log to remote server via selecting both, or remote under “Mode” option. NetComm Wireless NF10W User Guide v1.1 www.netcommwireless.com...
  • Page 60: Snmp Agent

    The user name to access the ACS server. ACS Password The password to access the ACS server. WAN Interface used by TR-069 The connection used to send and receive data to the ACS server. Client www.netcommwireless.com NetComm Wireless NF10W User Guide v1.1...
  • Page 61: Internet Time

    Internet Time The Internet Time page allows you to configure NTP time servers that the NF10W router synchronises with in order to keep accurate time. Access Control The Access Control option found in the Management drop down menu configures access related parameters in the following three...
  • Page 62: Update Firmware

    Click the Update Software button once to upload and install the file. Reboot This option reboots the NF10W. NOTE 1: It may be necessary to reconfigure your TCP/IP settings to adjust for the new configuration. For example, if you disable the Dynamic Host Configuration Protocol (DHCP) server you will need to apply Static IP settings.
  • Page 63: Additional Product Information

    You may then see a window prompting you to setup a "HomeGroup". Click "Cancel" on this. You can verify your wireless connection by clicking the "Wireless Signal" indicator in your system tray. After clicking on this, you should see an entry matching the SSID of your NF10W with "Connected" next to it. Windows 8/8.1/10 Open the Network and Sharing Centre (Click on Start, Type “Network and Sharing Centre”)
  • Page 64: Troubleshooting

    STEP CORRECTIVE ACTION Make sure that the NF10W power adaptor is connected to the device and plugged in to an appropriate power source. Use only the supplied power adaptor. Check that the NF10W and the power source are both turned on and device is receiving sufficient power.
  • Page 65: Appendix: Quality Of Service Setup Example

    IP address for each device, identified by their unique MAC addresses. Reserving IP addresses It is necessary to reserve an IP address for each of the devices connecting to the NF10W router so that QoS settings can be managed for each device.
  • Page 66: Qos Configuration Settings

    Enter the IP address of the computer/device. This is the local address in the range of 192.168.1.x where x = a number between 2 and 254. Click the Apply/Save button. Complete steps 4 through 7 for each device connected to the NF10W router. Each entry will be listed in the Static IP Lease List as shown below. QoS Configuration Settings Select Advanced Setup >...
  • Page 67: High Priority Qos Queue Configuration

    Set the Interface (Australian customers use atm0(0_8_35), NZ customers use atm0(0)0)100)). Enter a Precedence. For the highest priority, set it to 1. For the lowest priority use 3. Set the DSL Latency as Path0. Click the Save/Apply button. NetComm Wireless NF10W User Guide v1.1 www.netcommwireless.com...
  • Page 68: Low Priority Qos Queue Configuration

    Enter a Precedence. For the lowest priority, set it to 3. For the highest priority use 1. Set the DSL Latency as Path0. Click the Save/Apply button. High Priority QoS Classification Select Advanced > Quality of Service > QoS Classification. www.netcommwireless.com NetComm Wireless NF10W User Guide v1.1...
  • Page 69 Set Mark 802.1p Priority as 5. In the scale 0-7, 0 is best effort, 6 and 7 are reserved for networking performance so set 5 as the highest priority. Click the Apply/Save button. NetComm Wireless NF10W User Guide v1.1 www.netcommwireless.com...
  • Page 70: Low Priority Qos Classification

    Set Mark 802.1p Priority as 0. In the scale 0-7, 0 is best effort, 6 and 7 are reserved for networking performance so set 0 as the lowest priority. Click the Apply/Save button. www.netcommwireless.com NetComm Wireless NF10W User Guide v1.1...
  • Page 71: Limiting The Upstream Rate

    You now have 2 Quality of Service rules implemented for 2 devices connecting to the NF10W router. Select Management > Reboot. Click the Reboot button to restart the router and save the new settings. To test your Quality of Service settings try running speed-tests (http://speedtest.net) on both PCs/devices simultaneously.
  • Page 72: Limiting The Downstream Rate

    Class Interface: the appropriate WAN interface Classification Results: Class Queue: the queue that was created on Step 1 Set rate-limit: set according to your preference Click Apply/ Save The QoS Classification table looks like this: www.netcommwireless.com NetComm Wireless NF10W User Guide v1.1...
  • Page 73: Legal & Regulatory Information

    NetComm Wireless Limited’s (or its licensors’) intellectual property rights to you. You are permitted to use this Manual for the sole purpose of using the NetComm Wireless product to which it relates. Otherwise no part of this Manual may be reproduced, stored in a retrieval system or transmitted in any form, by any means, be it electronic, mechanical, recording or otherwise, without the prior written permission of NetComm Wireless Limited.
  • Page 74: Product Warranty

    Consumer Protection Laws which cannot be excluded, NetComm Wireless’s liability for any breach of that guarantee, condition or warranty is limited to: (i) in the case of a supply of goods, NetComm Wireless Limited doing any one or more of the following: replacing the goods or supplying equivalent goods;...
  • Page 75: Contact

    Contact Address: NETCOMM WIRELESS LIMITED Head Office PO Box 1200, Lane Cove NSW 2066 Australia Phone: +61(0)2 9424 2070 Fax: +61(0)2 9424 2010 Email: sales@netcommwireless.com techsupport@netcommwireless.com NetComm Wireless NF10W User Guide v1.1 www.netcommwireless.com...

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