Table of Contents
Advertisement
www.netcommlimited.com
3.6.5
Call Forwarding No Answer
Call forwarding No Answer will divert all incoming calls to a phone number that you desire only if the incoming call is not
answered.
ƒ
To enable Call Forwarding No Answer, dial *61* <Directory Number > #
ƒ
(Where directory number is the number you wish to forward calls to)
ƒ
Hang up after you hear 2 low pitch beeps.
To disable Call Forwarding No Answer, dial #61#
ƒ
Hang up after you hear 2 high pitch beeps.
ƒ
ƒ
To check the status of Call Forwarding No Answer, dial *#61# or view the advanced status page of the
management console.
a. Call Forwarding No Answer is disabled if you hear 2 high pitch beeps.
b. Call Forwarding No Answer is enabled if you hear 2 low pitch beeps.
3.6.6
Call Forwarding Busy
Call forwarding busy will divert all incoming calls to a phone number that you desire only if your telephone is busy on
another call.
ƒ
To enable Call Forwarding Busy, dial *67* <Directory Number > #
ƒ
(Where directory number is the number you wish to forward calls to)
ƒ
Hang up after you hear 2 low pitch beeps.
ƒ
To disable Call Forwarding Busy, dial #67#
Hang up after you hear 2 high pitch beeps.
ƒ
To check the status of Call Forwarding Busy, dial *#67# or view the advanced status page of the management console.
ƒ
a. Call Forwarding Busy is disabled if you hear 2 high pitch beeps.
b. Call Forwarding Busy is enabled if you hear 2 low pitch beeps.
3.6.7
Call Forwarding Not Reachable
Call forwarding busy will divert all incoming calls to a phone number that you desire only if your telephone is unreachable
by the network.
To enable Call Forwarding Not Reachable dial *62*<Directory Number >#
ƒ
ƒ
(Where directory number is the number you wish to forward calls to)
ƒ
Hang up after you hear 2 low pitch beeps.
ƒ
To disable Call Forwarding Not Reachable, dial #62#
ƒ
Hang up after you hear 2 high pitch beeps.
To check the status of Call Forwarding Not Reachable, dial *#62# or view the advanced status page of the
ƒ
management console.
a. Call Forwarding No Answer is disabled if you hear 2 high pitch beeps.
b. Call Forwarding No Answer is enabled if you hear 2 low pitch beeps.
Please confirm the feature codes supported on your service by checking your plan or by consulting a TELUS
representative.
3.6.8
Conference Call
To turn a two-party call into a three-party conference call, follow the instructions provided by your handset manufacturer.
This can usually be achieved by activating hook-flash (briefly depressing the hook button) and then by dialing the third
party. Wait for the party to answer then activate hook-flash and dial 3.
3.6.9
Troubleshooting
What do I do if I have no dial tone?
Please follow the procedure listed below:
1. Check to make sure the phone is plugged into your Smart Hub on either Line 1 port or Line 2 port.
2. Check to make sure you are using the correct cable (Cat-3 UTP Telephone Cable with RJ-11 plugs).
3. Check to make sure the line light on the front panel of the Smart Hub turns solid blue if you lift the handset.
4. Check to make sure the blue 3G indication light on the front of the Smart Hub is blinking.
5. Check to make sure your TELUS SIM card is activated and insert into your Smart Hub properly.
6. If after these steps there is still no dial tone, reboot your Smart Hub by holding the reset button for 10-15 seconds
(please note this will reset any stored user configurations).
7. Check and see if you get the dial tone after rebooting your Smart Hub.
I have noise interference during telephone calls. How can I fix this?
To resolve this issue, try the following:
Verify that the RJ-11 cable is securely connected and not damaged.
ƒ
Try to remove any telephone splitters from the connection between your phone and the Smart Hub.
ƒ
ƒ
Try rebooting your Smart Hub.
Telus smart Hub
3G8WV-TS
13
Advertisement
Table of Contents
