Avoid Obstacles And Interference; Cordless Phones; Choose The "Quietest" Channel For Your Wireless Network - NetComm Telus Smart Hub User Manual

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2.4

Avoid obstacles and interference

Avoid placing your Smart Hub near devices that may emit radio "noise", such as microwave ovens. Dense objects
that can inhibit wireless communication include:
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Refrigerators
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Washers and/or dryers
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Metal cabinets
Large aquariums
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Metallic-based, UV-tinted windows
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If your wireless signal seems weak in some spots, make sure that objects such as these are not blocking the
signal's path (between your devices and the Smart Hub).
2.5

Cordless phones

If the performance of your wireless network is impaired after considering the above issues, and you have a
cordless phone:
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Try moving cordless phones away from your Smart Hub and your wireless-enabled computers.
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Unplug and remove the battery from any cordless phone that operates on the 2.4GHz band (check
manufacturer's information). If this fixes the problem, your phone may be interfering with the Smart Hub.
If your phone supports channel selection, change the channel on the phone to the farthest channel
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from your wireless network. For example, change the phone to channel 1 and move your Smart Hub to
channel 11 please see section 5.3.1 to change the Smart Hub wireless channel and see your phones
user manual for changing the cordless phone's wireless channel.
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If necessary, consider switching to a 900MHz or 5GHz cordless phone.
2.6

Choose the "quietest" channel for your Wireless Network

In locations where homes or offices are close together, such as apartment buildings or office complexes, there
may be wireless networks nearby that can conflict with your wireless network.
Use the Site Survey capabilities found in your Wireless client (laptop, computer, etc) to locate any other wireless
networks that are available (see your wireless adapter's user manual for instructions). Switch your Smart Hub to a
wireless channel not used or least used by surrounding wireless networks. Please see section 5.3.1 for assistance
changing the wireless channel on your Smart Hub.
Experiment with more than one of the available channels, in order to find the clearest connection and avoid
interference from neighboring cordless phones or other wireless devices. Please see the section above for
changing your channel.
2.7
Connecting and configuring your Smart Hub
The Smart Hub has been designed to be placed on a desktop. All of the cables exit from the rear for better
organization. The LED indicator display is visible on the front of the Smart Hub to provide you with information
about network activity and device status. See below for an explanation of each of the indication lights.
Front Panel
Icon
Description
Wireless
Solid blue light when WLAN is enabled. Blinks on traffic (data transfer)
WAN
Solid blue light when the Smart Hub is connected via the WAN Ethernet Port
LAN
Solid blue light when LAN connection is established. Blinks on LAN port traffic
3G
Solid blue light when the Smart Hub is connected via 3G, blinks on traffic
Line 1
Solid blue light when the handset connected to Line 1 is off hook, blinks on incoming call.
Line 2
Solid blue light when the handset connected to Line 2 is off hook, blinks on incoming call.
Power
Solid amber light when device is powered on. Blinking during device start up.
Please note that all lights will flash simultaneously if a firmware upgrade takes place.
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