NetComm Telus Smart Hub User Manual
  1. Manuals
  2. Brands
  3. NetComm Manuals
  4. Network Router
  5. Telus Smart Hub
  6. User manual

NetComm Telus Smart Hub User Manual

Hspa wifi router with voice
Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
User Manual
Telus smart Hub
TELUS Smart Hub
HSPA WiFi Router with Voice

Advertisement

Table of Contents
loading

Related Manuals for NetComm Telus Smart Hub

Summary of Contents for NetComm Telus Smart Hub

  • Page 1 User Manual Telus smart Hub TELUS Smart Hub HSPA WiFi Router with Voice...

  • Page 2: Package Contents

    1 Introduction The TELUS Smart Hub creates a secure WiFi network, providing Internet access for up to 15 users and simultaneous phone service using the TELUS 3G+ network. With quick and easy setup the TELUS Smart Hub provides a landline experience without the need for fixed line connections. Simply plug the Smart Hub into a power outlet then insert an active TELUS SIM card into the slot on the rear panel to access a 3G+ Internet connection within minutes.

  • Page 3: Basic Setup

    Telus smart Hub 2 Basic Setup A note about your SIM Your Smart Hub will lock itself to a SIM card once it has been inserted. Once your Smart Hub has been locked to a particular SIM card, two things will happen.

  • Page 4: Avoid Obstacles And Interference

    Avoid obstacles and interference Avoid placing your Smart Hub near devices that may emit radio “noise”, such as microwave ovens. Dense objects that can inhibit wireless communication include: ƒ Refrigerators ƒ Washers and/or dryers ƒ Metal cabinets Large aquariums ƒ Metallic-based, UV-tinted windows ƒ...

  • Page 5: Connecting Wirelessly

    2. Insert your SIM card (until you hear a click) into the SIM slot. Please note – SIM cards are assigned specific rate plans for the TELUS Smart Hub. Once activated in your Smart Hub, these plans and SIM card will not work in other TELUS devices 3.

  • Page 6: First Time Simple Configuration Wizard

    2.12 First time simple configuration wizard When you log in to your Smart Hub for the first time, you will be presented with the TELUS Smart Hub “Set-up Wizard” as shown in the screenshot below. This wizard can be skipped by clicking on the link shown on the screenshot below.
  • Page 7 Telus smart Hub This page allows you to customize the username and password required to administer your Smart Hub. It is recommended that you choose a unique password for added security. Please enter a user name and password that you wish to use, or leave these fields unchanged to use the default (admin/admin). Click “Next” to continue.
  • Page 8 This page allows you to configure WiFi security settings for your Smart Hub. Setting up a high wireless security level can prevent unauthorized access to your wireless network. WPA2-PSK with the AES algorithm is recommended for maximum security, followed by WPA-PSK with TKIP for strong security with maximized compatibility for older devices.
  • Page 9 Telus smart Hub After clicking Finish, the Smart Hub will save your configuration and reboot itself. Please wait as this process takes approximately 2 minutes. You will be guided back to the Management Console once the process is complete. 3G8WV-TS...

  • Page 10: Management Console Login Procedure

    2.13 Management Console login procedure After the first time setup wizard has been run, the management console will be password protected to prevent unauthorized access to the configuration settings of your Smart Hub. To log in to the Management Console and view the status and make changes to your Smart Hub, please follow the steps below: 1.

  • Page 11: Handset Requirements

    Telus smart Hub 3 Using the Smart Hub to make and receive telephone calls The Smart Hub provides circuit switched voice services via two telephony line interfaces offering the ability to make and receive telephone calls via a regular analog telephone using the TELUS 3G+ mobile network.

  • Page 12: Accessing Voicemail

    Accessing voicemail 1. To access your voicemail, please dial your own mobile number from the Smart Hub and follow the prompts. 2. To access another TELUS voicemail number from the Smart Hub, please dial ## followed by the 10 digit number.

  • Page 13: Conference Call

    Telus smart Hub 3.6.5 Call Forwarding No Answer Call forwarding No Answer will divert all incoming calls to a phone number that you desire only if the incoming call is not answered. ƒ To enable Call Forwarding No Answer, dial *61* <Directory Number > # ƒ...

  • Page 14: Management Console

    4 Management Console Basic Status overview The basic status page provides basic system related information. It is shown after logging in to the Smart Hub, and can also be accessed by selecting Basic Status from the menu. The status page shows the 3G connection status, Signal Strength (dBm), SIM Status and Ethernet Port Status. General settings The General Settings tab allows you to change your Web Interface login name/Password and the Time Zone used on the Smart Hub.
  • Page 15 Telus smart Hub The 3G Operation mode can be configured on this page. This allows for automatic failover to be configured if desired. Please see the table below for options allowed for the 3G operation mode: ‘Always ON’ Enables the 3G internet connection and, does not disconnect, even if idle.
  • Page 16 Wireless This page allows you to configure basic WiFi settings for this device such as enabling/disabling the WiFi functionality, changing the Wireless Network Name (SSID) and Wireless Security settings. Wireless (WiFi) Changing this option to Off will turn off the WiFi network broadcast feature on the Smart ON/OFF: Hub and you will not be able to connect to your Smart Hub wirelessly.

  • Page 17: Advanced Features

    Telus smart Hub 5 Advanced Features The basic configuration interface is intended to provide access to all the settings that most people will want to use on their Smart Hub. There are advanced settings available, if desired, which are accessible by viewing the advanced settings pages.

  • Page 18: Internet Settings

    Internet Settings 5.2.1 3G Internet Settings This page allows you to setup your WWAN (Wireless Wide Area Network) connection. The 3G settings on your Smart Hub are preconfigured for the TELUS Network. It is recommended that you do not change the settings unless advised by a TELUS representative. The Smart Hub’s 3G Internet Settings can be viewed and configured by selecting the “3G Internet Settings”...

  • Page 19: Band Settings

    Telus smart Hub 5.2.2 Band Settings The Smart Hub’s Band and Operator Settings can be viewed and configured by selecting the “Band Settings” menu item under the “Internet Settings” tab in the Advanced View of the Management Console. Band Settings: By default the Smart Hub will automatically choose the operator and band based on the SIM card inserted.
  • Page 20 Name Description IP Address Type in the IP address assigned by your Internet Service Provider Subnet Mask Type in the Subnet mask assigned by your Internet Service Provider Default Gateway Type in the WAN Gateway assigned by your Internet Service Provider Primary/Secondary Type in the DNS address assigned by your Internet Service Provider MAC Clone...
  • Page 21 Telus smart Hub 5.2.3.3 PPPoE (ADSL) Most ADSL/ADSL2+ services use the PPP over Ethernet protocol. Use this if you connect your Smart Hub to a bridged ADSL modem. Name Description Username/ Please input the host name of your computer. This is optional, and only required if your Password service provider asks you to do so.
  • Page 22 5.2.3.4 PPTP Name Description Server IP Type in the server IP address assigned by your Internet Service Provider. User Name/ Type in the username and password assigned by your provider. Password Address Mode Select Dynamic if your service uses a DHCP server, or select Static and type in the IP address, Subnet Mask and Default Gateway assigned by your Internet Service Provider.

  • Page 23: Wan Failover Backup

    Telus smart Hub 5.2.4 WAN Failover Backup The WAN Failover Backup feature of the Smart Hub is designed to provide a backup 3G Internet connection in case your primary connection should fail. To use this feature, you will need both an Ethernet WAN connection (from an xDSL modem/ISDN/Satellite etc) and a 3G WAN connection.
  • Page 24 5.2.5 The Smart Hub’s LAN Settings can be viewed and configured by selecting the “LAN” menu item under the “Internet Settings” tab in the Advanced View of the Management Console. LAN functionality of the Smart Hub can be configured from this page. Using this page, a user can change the LAN Subnet, gateway IP address, DHCP settings, Static DHCP Lease settings, and many others.

  • Page 25: Advanced Routing

    Telus smart Hub 5.2.6 Advanced Routing This page allows you to configure static and dynamic routing rules for your Smart Hub. The Smart Hub’s Advanced Routing Settings can be viewed and configured by selecting the “Advanced Routing” menu item under the “Internet Settings” tab in the Advanced View of the Management Console.

  • Page 26: Wireless Settings

    Wireless Settings 5.3.1 Basic This page allows you to define the basic wireless settings for the Smart Hub. The Smart Hub’s basic Wireless settings can be viewed and configured by selecting the “Basic” menu item under the “Wireless Settings” tab in the Advanced View of the Management Console. Radio On/Off: On by default.
  • Page 27 Telus smart Hub 5.3.2 Advanced This page allows you to modify the advanced wireless settings for your Smart Hub. These settings should not be changed unless you are aware of what effect they will have. The Smart Hub’s advanced Wireless settings can be viewed and configured by selecting the “Advanced” menu item under the “Wireless Settings”...
  • Page 28 BG protection It is recommended to use this option in a mixed mode (11b/g) environment. It is used by mode: the 11g clients to reserve bandwidth with the Access Point by informing the 11b clients to hold their transmission, using a CTS-to-self packet. Beacon Interval: Interval of time in which the wireless router broadcasts a beacon which is used to synchronize the wireless network.
  • Page 29 Telus smart Hub 5.3.3.1 Security Mode You may choose from the following wireless security options: Disabled, Open, Shared, WEP AUTO, WPA, WPA- PSK, WPA2, WPA2-PSK, WPA-PSK-WPA2-PSK, WPA1-WPA2 or 802.1x. WEP (Wired Equivalent Privacy) helps prevent against unwanted wireless users accessing your Smart Hub. It offers a lower level of security in comparison to WPA-PSK and WPA2-PSK.
  • Page 30 WPA-PSK/WPA2-PSK A newer type of security is WPA-PSK (TKIP) and WPA2-PSK (AES). This type of security gives a more secure network compare to WEP. Use TKIP Encryption Type for WPA-PSK and AES for WPA2-PSK. After that, please enter the key in the PassPhrase field. The key needs to be more than 8 characters and less than 63 characters and it can be any combination of letters and numbers.
  • Page 31 Telus smart Hub 802.1x In order to use 802.1X security, you need to have a RADIUS server on your network that will act as the authentication server. Please type in the details for your RADIUS server in the fields required.

  • Page 32: Wi-Fi Protected Setup (Wps)

    5.3.4 WiFi Protected Setup (WPS) WPS is the simplest way to establish a connection between wireless clients and your Smart Hub. This method removes the need to manually select the encryption mode and fill in the PassPhrase. You only need to press a button on both wireless client and the Smart Hub, and the WPS will do the rest for you.

  • Page 33: Mac/Ip/Port Filtering

    Telus smart Hub Firewall 5.4.1 MAC/IP/Port Filtering This page allows you to setup MAC, IP and port filtering rules to protect your network from malicious activity. The filtering rules can be used to either allow or block certain users and/or ports from accessing the Internet. The Smart Hub’s MAC/IP/Port Filtering settings can be viewed and configured by selecting the “MAC/IP/Port Filtering”...
  • Page 34 5.4.2 Port Forwarding This page allows you to configure port forwarding rules to allow remote users to access services such as Web (HTTP) or FTP on your local computers. This allows you to redirect a particular port number (from the Internet/WAN port) to a particular LAN IP address.

  • Page 35: System Security

    Telus smart Hub 5.4.3 If you have a client PC that cannot run an Internet application (e.g. Games) properly from behind the NAT firewall, then you can open up the firewall restrictions to allow unrestricted two-way Internet access by defining a DMZ Host.

  • Page 36: Content Filtering

    5.4.5 Content Filtering This page allows you to configure content, URL and host filters to restrict improper content access from LAN computers. The Smart Hub’s content filtering settings can be viewed and configured by selecting the “Content Filtering” menu item under the “Firewall” tab in the Advanced View of the Management Console. Web Content Filter: Tick the boxes to enable Proxy, Java or ActiveX content filtering.

  • Page 37: Start Wizard

    Telus smart Hub Administration 5.5.1 Start Wizard If you wish to re-run the initial setup wizard, you can do so by selecting the “Start Wizard” menu item under the “Administration” tab in the Advanced View of the Management Console. 5.5.2...

  • Page 38: System Monitor

    5.5.3 System Monitor The System Monitor functionality of the Smart Hub can be viewed and configured by selecting the “System Monitor” menu item under the “Administration” tab in the Advanced View of the Management Console. The Periodic Ping Reset Monitor configures the Smart Hub to transmit controlled ping packets to user specified IP addresses.

  • Page 39: Upload Firmware

    Telus smart Hub 5.5.4 Upload Firmware This page allows you to upgrade the Smart Hub’s internal software. To upgrade the firmware of your Smart Hub, you need to download the upgrade image file to your local hard disk, and then click the Browse button to locate the firmware file on your computer.
  • Page 40 5.5.6 Statistics This page allows you to view the LAN, WAN and wireless statistics of your Smart Hub. The Smart Hub’s advanced statistics can be viewed by selecting the “Statistics” menu item under the “Administration” tab in the Advanced View of the Management Console. 3G8WV-TS www.netcommlimited.com...

  • Page 41: System Log

    Telus smart Hub 5.5.7 System Log All important system events are logged. You can use this page to check the log of your Smart Hub for troubleshooting and diagnostic purposes. The Smart Hub’s System Log can be viewed by selecting the “System Log”...
  • Page 42 6 FAQ Q. Does the Smart Hub require any configuration out of the box? A. No. The Smart Hub is plug and play device. Plug the device into an electrical outlet and once the status indicator lights are on, plug in your landline (Analog) phone and LAN cable for voice and data connectivity. For WiFi connectivity the SSID (Service Set Identifier) and network key (password) are located on the bottom of the device.
  • Page 43 Telus smart Hub Q. Do I need to attach an antenna on this device? A. Yes. Your Smart Hub comes equipped with an antenna, you need to attach the 3G+ antenna to get the 3G+ signal. Q. I seem to have low 3G+ signal strength, what should I do? A.

  • Page 44: Legal & Regulatory Information

    NetComm Limited. NetComm Limited accepts no liability or responsibility, for consequences arising from the use of this product. NetComm Limited reserves the right to change the specifications and operating details of this product without notice. NetComm is a registered trademark of NetComm Limited.

  • Page 45: Ic Important Note

    Telus smart Hub IC Important Note IC Radiation Exposure Statement: This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.
  • Page 46 TELUS, the TELUS logo and the future is friendly are trademarks used under license from TELUS Corporation. © 2010 TELUS Corporation. Trademarks and registered trademarks are the property of NetComm Limited or their respective owners. Specifications are subject to change without notice. Images shown may vary slightly from the actual product.

Table of Contents