Appendix A: Troubleshooting
Black Page
•
Reinstall the toner module and the
photoconductor module.
•
If necessary, replace the photoconductor module.
Black Page
Streaked Page
•
Check for any torn pieces of paper in the paper
path from a previous paper jam.
•
Clean the transfer unit with the Transfer Unit
Cleaner (Refer to chapter 6, Maintaining the
Printer.)
•
Shake the toner module. Reinsert the module and
print several pages.
•
Install a new toner module or photoconductor
module, or both.
•
If the problem persists, the Transfer Unit or Eject
Roller may need to be replaced. Contact NEC
Customer Service.
Streaked Page
A—4
08 App.A Trouble
4
Blank Spots
•
Use a fresh ream of paper. Paper should be stored
in its original package to keep it from absorbing
moisture.
•
Check paper specifications (See Appendix D).
•
Clean the transfer unit with the Transfer Unit
Cleaner.
•
Shake the toner module. Reinsert the module and
print several pages.
•
Reinsert the photoconductor module correctly and
print several pages.
•
Install a new toner module.
•
Install a new photoconductor module.
•
If the problem persists, the transfer unit may need
to be replaced. Contact NEC Customer Service.
96.9.24, 1:04 PM
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