Internet Access - ZyXEL Communications P-793H User Manual

Chapter 38 Troubleshooting
I cannot Telnet to the P-793H v2.
See the troubleshooting suggestions for
the web configurator.
I cannot use FTP to upload / download the configuration file. / I cannot use FTP to
upload new firmware.
See the troubleshooting suggestions for
the web configurator.

38.3 Internet Access

I cannot access the Internet.
Check the hardware connections, and make sure the LEDs are behaving as
1
expected. See the Quick Start Guide and
Make sure you entered your ISP account information correctly in the wizard. These
2
fields are case-sensitive, so make sure [Caps Lock] is not on.
Disconnect all the cables from your device, and follow the directions in the Quick
3
Start Guide again.
If the problem continues, contact your ISP.
4
I cannot access the Internet anymore. I had access to the Internet (with the P-
793H v2), but my Internet connection is not available anymore.
Check the hardware connections, and make sure the LEDs are behaving as
1
expected. See the Quick Start Guide and
Turn the P-793H v2 off and on.
2
418
I cannot see or access the Login screen in
Ignore the suggestions about your browser.
I cannot see or access the Login screen in
Ignore the suggestions about your browser.
Section 1.4 on page
Section 1.4 on page
40.
40.
P-793H v2 User's Guide