Acd Supervisor Monitor With Barge-In - Vodavi Starplus Triad-S System Programming Manual

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ACD Supervisor Monitor with Barge-In

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Description
Stations may be forced to place outgoing CO calls by use of LCR (dial [9])
to access an outside line. This lets the system administrator control
dialing patterns and lines used for outgoing CO calls. This can be
enabled/disabled on a per-station basis for additional flexibility and
control. Forced LCR is optional (disabled) for all stations, and eliminates
access to all other line groups.
Programming Steps
1. Press the SUPV BARGE-IN flexible button (FLASH 50, Page A,
Button #12). The following message displays:
ACD SU PV B AR G E IN
D ISA BLE D
2. Enter a 0 or 1 on the dial pad to enable/disable this feature.
[0] = Disabled
[1] = Enabled
3. Press HOLD to save the entry. A confirmation tone is heard.
The use of Supervisor Monitor with Barge-In is limited by federal
law and may also be limited or prohibited by state or local law,
so check the relevant laws in your area before employing these
features.
A change in volume may occur on the CO line or intercom call
after the barge-in occurs.
Page A Introduction
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