11-20
Program
Code
FLASH 60
FLASH 61
FLASH 62
FLASH 63
* Features available with opti onal software
Technical Manuals Online! - http://www.tech-man.com
Table 11-10: ACD Group Defaults
Flex
Button
1
Group Name
2
Alternate Group Assignment
3
Overflow Station Assignment
4
Supervisor Programming
5
CIQ Threshold
6
Auto Wrap-Up Timer (Per Group)
7
Primary Agents
8
Secondary Agents
9
Guaranteed RAN
10
Primary RAN
11
Secondary RAN
12
Transferred RAN
13
Overflow Timer
14
Call Factor
1
ACD*/UCD Ring Timer
2
ACD*/UCD Message Interval Timer
5
ACD*/UCD No-Answer Recall Timer
6
ACD*/UCD No-Answer Retry Timer
7
ACD* Guaranteed Message Timer
1-8
ACD* Ran Announcement Tables
1
Event Trace Disable/Enable
2
Trace Port Assignment
--
Baud Rate Display
Features
ACD GROUPS 550-565
ACD TIMERS
Introduction
Default Value
(after initialization)
None
None
None
None
Disabled
04 sec
None
None
None
None
None
None
60 sec
None
60 sec
60 sec
000=Disabled
300 sec
05 sec
None
Disabled
Port #1
9600 Baud