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Best Services Routing (BSR) polling
Best Service Routing (BSR) polling over QSIG Call Independent Signaling Connections
(CISCs) and Temporary Signaling Connections (TSCs) provides the ability to do BSR polling
between multiple site over H.323 IP trunks without requiring an ISDN PRI B-channel. QSIG
CISC/TSCs are used by BSR polling software to reduce the need for the IP Media Processor
circuit pack, thereby making BSR a cost-effective, multi-site solution for an enterprise-wide
contact center.
Meet-me conferencing
Meet-me conferencing provides conferencing of up to six parties from any communication
device that is internal or external to the business network. This feature does not require any
special hardware. Meet-me conferencing uses a software approach that is based on Vector
Directory Number (VDN) vectors and announcements. An announcement source is necessary
to use meet-me conferencing. Supported announcement sources include:
Voice Announcements over the LAN (VAL) circuit pack
G700 local announcement
Integrated Announcement circuit pack
An external source
Communication applications
Issue 3.4.1 June 2005
105
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