Voice Announcement Over The Lan - Avaya Application Solutions Deployment Manual

Avaya IA770 INTUITY AUDIX Messaging Option for S8300/G700
The Avaya IA770 INTUITY AUDIX Messaging Application, (IA770), is optionally embedded on
the S8300 Media Server installed in a G700. The IA770 delivers voice and e-mail to enhance
and simplify the communications and the exchange of information within both small enterprises,
and the smaller locations of large enterprises. The IA770 uses the Linux operating system,
which is consistent with the operating system of the Media Gateway.
The IA770 supports INTUITY digital (TCP/IP) and AMIS networking protocols. More extensive
networking can be provided with the Avaya Interchange.
The IA770 consists of license-file-activated software that resides on the S8300 Server. For
Communication Manager releases before 2.2, IA770 is implemented on an S8300 daughter
card. For Communication Manager 2.2 and later, new installations implement IA770 Embedded
Messaging H.323 integration on the S8300 without the daughter card.

Voice Announcement over the LAN

Voice Announcement over the LAN (VAL) capabilities are co-resident on the Avaya G700 Media
Gateway. This G700 VAL announcement capability allows backup and restore of
announcements to an external PC or a file server on the customer's local area network (LAN),
in addition to internal backup in Flash memory. The announcements are stored as
industry-standard waveform (.wav) files. This enables customers to create high-quality, studio
announcements, save the announcements to their PC or server, and then share the same
announcements with multiple Avaya Application Solutions. Other features of the G700 VAL
announcement offer include:
A G700 VAL announcement source functions the same as the TN2501AP for
administration, recording, file handling using FTP, playback, and measurements.
Each G700 VAL announcement source used is counted as a VAL board towards the
Maximum VAL boards on the customer-options screen. The S8300 Media Server now
comes with a license entitlement for using up to 50 VAL circuit packs. The S8700 Media
Server comes with a license entitlement for one, and requires the purchase of additional
licenses to enable the maximum of 50 which applies to both TN2501AP and G700 VAL
sources.
Voice quality is impacted when played over IP. However, quality is acceptable even with 2
hops and 10-msec delay.
The use of G700 VAL sourced announcements impacts that gateway's overall occupancy,
and IP Telephony resources (for example, high use global announcements such as the
main greeting and some VOAs) should be handled by TN2501 circuit packs if the agents
are not homed to that G700.
FTP access for the G700 announcements use the same IP address as the address that is
assigned to the G700 when installed (this address is displayed on the Media-Gateway
form)
Small to mid-size enterprise
Issue 3.4.1 June 2005 39