Installing Hp Support Anywhere; Installation Overview - HP Support Anywhere Installation And User Manual

Server management software for the support expert
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3 Installing HP Support Anywhere

This chapter details the installation of Support Anywhere software for both the
client workstation and for each NetServer you want to include in your setup.
Before beginning installation, be sure you have complied with the requirements
in the "Required Hardware and Software" section of Chapter 2.
Support Anywhere Client installation is performed in the context of the HP
NetServer's network operating system—either Novell NetWare or Microsoft
Windows NT.

Installation Overview

You can choose the Support Anywhere features you want to install during Client
Setup (Part 1). For instance, you may elect to install only the Auto Alert features
of Support Anywhere and forego Support Anywhere's web interfacing
capabilities. To disable web interface components during installation, simply
designate all your servers as non-web, that is, "NOT a WEB Server" during
NetServer configuration. Likewise, you can select the remote console features you
wish to use in Part 4 of the installation.
To begin installation of Support Anywhere, run the Support Anywhere software
stored on the HP NetServer Navigator CD-ROM that came with your system.
NOTE
In order to use the HP NetServer E 40 or E 45's BIOS-level
console redirection, you must have an installed HP Utility
Partition.
The instructions listed here are based on a CD-ROM installation. If you prefer to
install Support Anywhere from diskettes, you can make diskette masters of the
Support Anywhere software through the "HP Management Solutions" menu of
the HP NetServer Navigator CD-ROM. If you make diskette masters, be sure to
note any changes in drive designation or directory structure as you install the
software.
Support Anywhere installation includes four parts:
Part 1
. Setup at the Client Workstation
Part 2
. Setup at Each HP NetServer
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