HP Support Anywhere Installation And User Manual page 28

Server management software for the support expert
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Chapter 3
Part 3
. Verify Correct Installation
Part 4.
Remote Console Options
Before You Begin
Keep in mind that the steps for installing Support Anywhere software differ
depending on whether your servers are running Novell NetWare/IntranetWare or
Microsoft Windows NT.
If you want to use Support Anywhere's web-based management features, copy
and fill out the Configuration Worksheet in Appendix D. Regardless of NOS,
you need to gather the following information for each HP NetServer you want to
incorporate into web-based Support Anywhere management:
Web server software installed? Yes/No
NOS installed (either Windows NT or Novell NetWare/IntranetWare)
IP address
SNMP community name
IPX address (if your server supports IPX)
Use your Configuration Worksheet to keep track of the information for each
NetServer you are setting up.
NOTE
A unique IP address must be assigned to each HP NetServer to
be incorporated into web management, including NetWare HP
NetServers. Additionally, all NetWare servers require an IPX
address for configuration.
Use IP addresses if your network protocol is TCP/IP, or if your NetServer
includes operational web server software. Use IPX addresses if your network
protocol is IPX. Generally, NetWare/IntranetWare-based networks support IPX
addressing. You can utilize both IP and IPX addresses as necessary.
Finally, be sure you have supervisor-level privileges for the Novell NetWare
servers you want to include under Support Anywhere management. Likewise,
verify that you have administrator privileges for your Windows NT NetServers.
You'll need proper authorization to complete some of the later installation steps.
To find the IPX address of a Novell NetServer, use Novell's "config" program,
which can supply both IP and IPX addresses. To determine the IP and/or IPX
addresses for the Novell NetServers you want to manage using Support
Anywhere. From your NetWare/IntranetWare console workstation, at the
NetWare prompt, execute the utility:
24
Installing the HP Support Anywhere Software

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