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Appendix A
NOTE
By default, the ASR driver and ASR service programs are
configured in the registry to be started automatically. An
administrator may change this to manual control by using the
standard Windows NT Service / Driver configuration
programs reached through Program Manager: Control
Panel, then Service or Drivers.
ASRDEV.SYS
This ASR driver mediates communication between the ASR service
program and the ASR hardware.
ASRSRVC.EXE
This ASR service program resets the ASR hardware via calls to the ASR
driver. The polling period is 300 seconds (5 minutes) by default. It may be
reconfigured by the user via the ASRUSER program.
ASRUSER.EXE
This program runs from a Windows command prompt. It is used to load
the ASR service program, change timeout parameters, and get ASR
statistics. It accepts the following command line parameters:
/g
Loads the ASRSRVC service program and then starts it
/l
Loads the ASRSRVC service program and the ASRDEV driver if
not already loaded. By default, the service program and the driver
load automatically. Use this option only if you change the registry
configuration to load ASR manually (on demand).
/u
Disables ASR by unloading the ASRSRVC service program. The
ASR service may be stopped at any time by the administrator
running ASRUSER /u. Terminating the ASR service program in
this manner does not affect the registry configurations. For
instance, if the registry configurations are set to load the driver
and service programs automatically, these programs will still be
automatically loaded when the system is restarted.
/s
Starts the ASRSRVC service program (loads it if not loaded)
/x
Stops the ASRSRVC service program (without unloading it)
/t
Changes the ASR hardware restart time. This is the time after
which the system will be automatically restarted if the ASR
hardware timer is not reset by the service program. This value is
preset to 600 seconds (10 minutes). In other words, if the service
program is not able to execute for 10 minutes (indicating a hung
system), the system will be automatically restarted by the ASR
Customizing the HP Support Anywhere Server Software
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