Table Of Contents - HP Support Anywhere Installation And User Manual

Server management software for the support expert

Table of Contents

Contents

1 Quick Start....................................................................................................1

Part 1. Setup at the Client Workstation .........................................................4

Part 2. Setup at Each HP NetServer .............................................................5

Part 3. Verify Correct Installation...................................................................6

Part 4. Enable Remote Console Options .......................................................7

2 What is HP Support Anywhere?..................................................................9

Audience Assumptions...................................................................................9

Documentation............................................................................................. 10

HP Auto Alert Helps You Monitor Your Servers............................................ 10

Your Servers Alert You to Problems......................................................... 12

Problems With Solutions.......................................................................... 12

Web Interface Features ............................................................................... 14

HP Auto Alert Features ................................................................................ 16

HP Auto Alert Alarms List ........................................................................ 17

Remote Console Options ............................................................................. 17

Software Components.................................................................................. 19

Required Hardware and Software................................................................. 21

HP NetServer Hardware Required ........................................................... 21

HP NetServer Software Required............................................................. 21

3 Installing HP Support Anywhere ............................................................... 25

Installation Overview.................................................................................... 25

Part 1. Setup at the Local Client Workstation .............................................. 29

Part 2. Setup at Each HP NetServer ........................................................... 34

Installing on Novell NetWare Servers ...................................................... 34

Installing on Windows NT Servers ........................................................... 34

Part 3. Verify Correct Installation................................................................. 37

Troubleshooting ....................................................................................... 40

Part 4. Remote Console Options................................................................. 43

Graphic Console Redirection (Windows NT) ............................................ 55

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Table of Contents