HP Support Anywhere Installation And User Manual page 59

Server management software for the support expert
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Chapter 3
Minimum Server Requirements
In order to use Graphic Console Redirection, your server needs:
An external modem or direct connection via one of the HP NetServer
E 40 or E 45's two serial ports
pcANYWHERE32 communications software running on Windows NT
On the HP NetServer, pcANYWHERE32 host software is optionally installed as
part of the HP Support Anywhere installation.
Minimum Console Requirements
For the remote console, you can use any ANSI X3.64 compatible terminal or
terminal emulator with a modem or RS-232 connection. For best results, use an
ANSI color terminal that supports 25-line mode and IBM PC character set. In
addition, you will need:
A 486-based (or faster) computer with 12 MB of available disk space
A communications link to the server, either through a modem or a direct
serial connection.
pcANYWHERE32 console software. You can make master diskettes of
pcANYWHERE32 software from the HP NetServer Navigator CD-ROM
that comes with each HP NetServer system.
Microsoft Windows 95, or Windows NT Workstation v3.5, v3.51, or v4.0
Installing pcANYWHERE32 on the Remote Console
See the instructions in the preceding section to setup pcANYWHERE32 at the
remote console.
Installing pcANYWHERE32 on the NetServer
If the HP NetServer you are setting up for remote access does not have
pcANYWHERE32 Server software already installed, you (or your customer or
client) must install pcANYWHERE32 at the NetServer. Otherwise skip the
following installation steps and proceed to the following section detailing the
configuration of pcANYWHERE32 on the NetServer.
During the installation of HP Support Anywhere, the user is provided the option
to copy pcANYWHERE32 host software to the HP NetServer. However, if the
host software was not installed, follow these instructions to install
pcANYWHERE32 host software on the NetServer:
Installing the HP Support Anywhere Software
55

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