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Appendix E
252.227-7014 (Jun 1995), as a "commercial item" as defined in FAR 2.101(a), or
as "Restricted computer software" as defined in FAR 52.227-19 (Jun 1987) (or
any equivalent agency regulation or contract clause), whichever is applicable.
You have only those rights provided for such Software and any accompanying
documentation by the applicable FAR or DFARS clause or the HP standard
software agreement for the product involved.
Technical Support
Telephone Support
The HP-supplied hardware and software in HP servers are covered by no-charge
telephone assistance during the warranty period. In some geographic areas this
telephone support is provided by Hewlett-Packard; in other areas, telephone
support is provided by your reseller.
For non-HP-supplied products, support numbers are included in the product
documentation or are available from your reseller.
Hewlett-Packard provides telephone assistance in installing, configuring, and
diagnosing the server such that one local client PC is able to log into an HP-
supported network operating system.
Assistance with additional functions, such as system design, operating system
upgrades, or performance optimization—and assistance with other technical
areas, such as cabling, non-HP hardware, or multiple operating system
environments—is available from Hewlett-Packard, resellers, or consultants at
additional charge. For example, HP offers Network Phone-In Support Service
with a 7-day, 24-hour option for network operating systems and multi-vendor
hardware. Contact your local HP office for details.
Obtaining HP Repair and Telephone Support
U.S. and Canada. For hardware service and telephone support, contact either:
Participating Service Authorized HP Personal Computer Reseller
HP Customer Support Center (Colorado) (1 970) 635-1000 from 6 AM to
8 PM Mountain Time on Monday through Friday, and from 9 AM to 3
PM Mountain Time on Saturday
Europe. For hardware service and telephone support, contact either:
Participating Service Authorized HP Personal Computer Reseller
HP Customer Support Center (Amsterdam):
94
Warranty, Software License and Support
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