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HP Digital Pen 250 User Manual

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HP Digital Pen 250
User's Guide
HP Forms Automation System 1.1
September 20, 2004

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Table of Contents
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  Summary of Contents for HP Digital Pen 250

  • Page 1 HP Digital Pen 250 User’s Guide HP Forms Automation System 1.1 September 20, 2004...
  • Page 3: Table Of Contents

    Downloading Data in the “Silent Download” Mode ..............28 Viewing the Transaction Log....................28 Transaction Log Example..................... 30 Successful Download ....................... 30 ‘Failed’ Transaction ......................31 Incomplete Transaction..................... 32 Failure Due to Authorization Problems ................. 33 HP Digital Pen 250 User’s Guide...
  • Page 4 The Transaction Log contains error messages ................37 The pen does not capture data..................... 37 Resetting the Digital Pen ....................... 37 Performing a Pen Reset ....................... 37 Performing a Pen Master Reset ..................... 38 HP Digital Pen 250 User’s Guide...
  • Page 5: Chapter 1 Introducing The Digital Pen

    Introducing the Digital The HP Digital Pen 250 is part of the HP Forms Automation System. As you write on a digital form, the information you write is recorded electronically and stored in the pen. This enables you to fill out forms simply by writing on them. You can then download the information from the pen so that it can be processed.
  • Page 6: Introduction

    Chapter 1 Introducing the Digital Pen Introduction This book is for users of the HP Digital Pen 250 and the related software. It provides the information you need to set up and use your digital pen, and includes troubleshooting information for some common problems.
  • Page 7: Pen Components

    Ink cartridge removal hole. Used to change the ink cartridge of the digital pen. Protect your HP Digital Pen 250 from theft or loss by attaching your pen with the ring attachment at the end of the pen. Use the screws at the bottom of the cradle to secure to a desk, table, or stand it in kiosk situations.
  • Page 8: Memory Led

    About the Digital Pen Download Software The Digital Pen Download Software is delivered as part of the HP Forms Automation System and is used to download information captured with an HP Digital Pen 250 so that it can be processed. The...
  • Page 9: About Digital Forms

    When you write on a digital form the pen records the pen strokes. When you have finished filling out a form, tick the Send Box. This indicates to the digital pen that the next time it is docked the information from the form should be downloaded and processed. HP Digital Pen 250 User’s Guide...
  • Page 10 Chapter 1 Introducing the Digital Pen HP Digital Pen 250 User’s Guide...
  • Page 11: Chapter 2 Getting Started

    Getting Started This chapter explains how to prepare your digital pen and the Download Software for use. It describes how to install the Digital Pen Download Software and the pen hardware.
  • Page 12: Before You Begin

    In some cases, the system administrator installs this software for users. If the system administrator asks you to install the software, make sure that you know the Service Controller URL before you begin. The Service Controller is the central database that controls the HP Forms Automation System. The system administrator will give you this information.
  • Page 13: Uninstalling The Download Software

    Software and click Remove. Connecting the Digital Pen The HP Digital Pen 250 is connected to your PC by plugging the pen’s cradle into a USB port on the PC and docking the pen. You can connect more than one pen to a PC either with a single, shared cradle, or by connecting several cradles.
  • Page 14: Charging The Digital Pen

    Charging the Digital Pen You can use the HP Digital Pen 250 to write up to the equivalent of 25 pages of full text before the battery needs to be charged. When the power status LED indicates the battery is low, remove the pen cap and insert the pen into the cradle.
  • Page 15 You can get additional refills at local office supply retailers. Make sure that refills you buy are compliant with the ISO 12757-1 standard. Caution: Make sure the refills do not contain carbon because carbon ink can interfere the pattern on the paper, causing errors. HP Digital Pen 250 User’s Guide...
  • Page 16 Chapter 2 Getting Started HP Digital Pen 250 User’s Guide...
  • Page 17: Chapter 3 Using The Download Software

    Using the Download Software This chapter describes how to use the Digital Pen Download Software to configure pen settings, configure the download process, set passwords, change and clear passwords, download data to your computer, and view transaction logs.
  • Page 18: Viewing Pen Settings

    The reference number is the pen ID, a unique identifier that was assigned to the pen during manufacturing. The name that appears next to the reference is the name or identifier entered in the Owner Information field of the Password tab. This information is stored in the pen. HP Digital Pen 250 User’s Guide...
  • Page 19: Configuring The Pen Software

    Chapter 3 Using the Download Software The left pane of this dialog box displays information about your HP Digital Pen 250, including: Select Pen: this drop-down box displays the unique pen ID of your pen or pens, as well as the owner •...
  • Page 20: Configuring The Download Process

    URLs for the results or new messages from the Service Controller. Note: Ignore the Display Warning Messages check box. This is not used by the HP Forms Automation System. HP Digital Pen 250...
  • Page 21: Identifying A Pen

    You can also enter a pen owner name from the Download Manager window (illustrated below). The Download Manager window will appear when you dock the pen in the cradle. Click Set. Enter the owner name in the Owner Information field. Click Ok. HP Digital Pen 250 User’s Guide...
  • Page 22: Configuring A Pen Password

    Note: You will be prompted to enter the password if the pen is used on another PC. Click OK to save your changes and close the Password Management dialog box. HP Digital Pen 250 User’s Guide...
  • Page 23: Changing A Password

    Click OK. About the User Info Tab Depending on the HP Forms Automation System deployment, this tab is sometimes provided, enabling you to enter user details that are stored in the pen and can be retrieved by the forms processing software.
  • Page 24: About The Enterprise Services Tab

    Chapter 3 Using the Download Software About the Enterprise Services Tab Depending on the HP Forms Automation System deployment, this tab is sometimes provided, enabling you to manage the address of the Service Controller, pen data memory, and regional settings. If this tab is not present, the information is managed by the Service Controller administrator.
  • Page 25: Setting Transaction Log Reports

    Displaying Transaction Log option is set to Never, then a pop-up message informs you that there are URLs to view. If the Displaying Transaction Log option is set to Required or Always, then the Transaction Log is displayed. Click Apply. HP Digital Pen 250 User’s Guide...
  • Page 26: Downloading Data

    If you have configured a user password, the Password Management window will appears. Enter your password in the Current Password field. You can select Remember My Password to avoid having to type it each time you insert the pen in its cradle. HP Digital Pen 250 User’s Guide...
  • Page 27: Downloading Data In The "Auto-Start Download" Mode

    If you have configured a user password, enter it in the Password field. You can select Remember My Password to avoid having to type it each time you insert the pen in its cradle. HP Digital Pen 250 User’s Guide...
  • Page 28: Downloading Data In The "Silent Download" Mode

    To view the transaction log, right-click the pen icon in your taskbar and select Transaction Log. If more than one pen is connected to the PC, select the Pen ID from the list displayed. HP Digital Pen 250 User’s Guide...
  • Page 29 This field provides the day and time when the Send Box was checked. You can click on the arrow in the title bar to reorganize the list of transactions from first to last or from last to first. HP Digital Pen 250 User’s Guide...
  • Page 30: Transaction Log Example

    Report Form MRF55 7/25/2003 11:20:48 AM Committed Report Form MRF55 7/25/2003 10:36:14 AM Committed Report Form MRF55 7/25/2003 10:14:37 AM Name Report Form MRF55 Date and Time 7/25/2003 11:20:48 AM Status Committed Address 96.0.0.115 http://15.180.35:8080/Training/output/check206.htm Message HP Digital Pen 250 User’s Guide...
  • Page 31: Failed' Transaction

    As the network is now working, the entry for the form that could not be downloaded due to network problems has now changed (line 4). The Date and Time is not changed because this is the date and HP Digital Pen 250 User’s Guide...
  • Page 32: Incomplete Transaction

    URL shown. On clicking the URL, a new window pops up showing the information that was entered on the form and asking him to confirm his employee number then to click OK. Once done, the Status of the transaction changes to ‘Completed’. HP Digital Pen 250 User’s Guide...
  • Page 33: Failure Due To Authorization Problems

    Controller. Once all of the forms have been processed, there is no need to keep the details in the transaction log. The technician clicks Clear Pen Memory, to start again with a clean log. HP Digital Pen 250 User’s Guide...
  • Page 34 Chapter 3 Using the Download Software HP Digital Pen 250 User’s Guide...
  • Page 35: Troubleshooting

    Troubleshooting This chapter provides procedures for troubleshooting problems with the HP Digital Pen 250.
  • Page 36: Checking The Pen

    Note: If the pen is configured in silent download mode or in download later mode, it can appear that nothing happens when you dock the pen. HP Digital Pen 250 User’s Guide...
  • Page 37: Other Problems

    Take off the pen cap. Reset the pen by pressing the reset button with a paper clip or pencil tip. Information stored in the pen, including strokes memory and outbox, is not lost when you reset the pen. HP Digital Pen 250 User’s Guide...
  • Page 38: Performing A Pen Master Reset

    The pen can now be lifted from the surface. After a few seconds, the LEDs go back to their normal state and the pen vibrates to indicate that the reset is complete and it can be used again. HP Digital Pen 250 User’s Guide...
  • Page 39 Chapter 4 Troubleshooting HP Digital Pen 250 User’s Guide...
  • Page 40 © Copyright 2003-2004 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.