HP Support Anywhere Installation And User Manual page 39

Server management software for the support expert
Table of Contents

Advertisement

Chapter 3
Figure 9: An Auto Alert Server Down Message
NOTE
Auto Alert messages are stacked and displayed in the order
they are received (early messages supersede those received
more recently).
If NetServer installation is successful, as soon as you restart the NetServer, an
Auto Alert restart message is sent to your Support Anywhere Client. However,
remember that the Server Restart messages are stacked underneath the Server
Down messages.
Check the restart (Cold Start) messages against the servers you listed on the
Configuration Worksheet. If you did not receive a restart (Cold Start) message
from Auto Alert, then the server was not properly configured during Client Setup
(Part 1).
To view Auto Alert's restart (Cold Start) messages, you must first clear all the
Server Down messages.
Installing the HP Support Anywhere Software
35

Advertisement

Table of Contents
loading

Table of Contents