Preparing The Modem - Nortel CALLPILOT Installation And Configuration Manual

November 2005

Preparing the modem

Introduction
You require a modem to support remote dial-up access to the CallPilot
server. The modem also enables Nortel Networks technical support to
connect to your CallPilot server for troubleshooting purposes. Nortel
Networks connects to your server only when you request technical
assistance.
Required equipment
To install the modem, you need the following equipment:
an analog external modem that includes
an RJ-11 analog phone cord
a power adapter cord
US Robotics 56 Kbps modem (NTRH9078) (North America only)
a 25-pin male to 9-pin female shielded serial cable for your modem
(A0841984)
an analog line jack
tweezers, or a screwdriver small enough to use to adjust DIP switches
Modem DIP switches
Set the modem DIP switches before you connect the modem to the CallPilot
server.
Note: This section applies only to the US Robotics 33.6 or 56 Kbps external
Sportster modem. If your modem is different, refer to the documentation for
your modem.
Part 2: 703t Server Hardware Installation
Installing the server and connecting the peripheral devices
49