Preparing The Modem - Nortel CALLPILOT Installation And Configuration Manual

May 2003

Preparing the modem

Introduction
You require a modem to support remote dial-up access to the CallPilot
server. The modem also enables Nortel Networks technical support to
connect to your CallPilot server for troubleshooting purposes. Nortel
Networks connects to your server only when you request technical
assistance.
Required equipment
To install the modem, you need the following equipment:
„
an analog external modem that includes
„
an RJ-11 analog phone cord
„
a power adapter cord
One of the following modems may have been provided with your server:
„
U.S. Robotics 33.6 Kbps modem (NTRH9016)
„
U.S. Robotics 56 Kbps modem (NTRH9078)
„
a 25-pin male to 9-pin female shielded serial cable for your modem
Note: Ensure that you have the correct cable for your modem, as follows:
„
33.6 Kbps modem: A0601464
„
56 Kbps modem: A0841984
„
an analog line jack
„
tweezers, or a screw driver small enough to use to adjust the DIP
switches
Part 2: 1001rp Server Hardware Installation
Installing the server and connecting the peripheral devices
55