Customer Self Repair; Registering Your Hp D2D Backup System; Subscription Service; Hp Websites - HP StorageWorks D2D - Backup Systems User Manual

Customer self repair

HP customer self repair (CSR) programs allow you to repair your StorageWorks product. If a CSR
part needs replacing, HP ships the part directly to you so that you can install it at your convenience.
Some parts do not qualify for CSR. Your HP-authorized service provider will determine whether a
repair can be accomplished by CSR.
For more information about CSR, contact your local service provider. For North America, see the CSR
website:
http://www.hp.com/go/selfrepair

Registering your HP D2D Backup System

Once you have installed and tested your HP D2D Backup System please take a few minutes to register
your product. You can register via the web (http://www.register.hp.com).
To ensure your registration is complete, there are a number of questions on the electronic form that
are mandatory. Other questions are optional. However, the more you feel able to complete, the better
HP can meet your needs.

Subscription service

HP recommends that you register your product at the Subscriber's Choice for Business website:
http://www.hp.com/go/e-updates
After registering, you will receive e-mail notification of product enhancements, new driver versions,
firmware updates, and other product resources.

HP websites

For additional information, see the following HP websites:
• http://www.hp.com
• http://www.hp.com/go/ebs
• http://www.hp.com/go/connect
• http://www.hp.com/go/storage
• http://www.hp.com/service_locator
• http://www.hp.com/support/manuals
• http://www.hp.com/support/downloads

Documentation feedback

HP welcomes your feedback.
To make comments and suggestions about product documentation, please send a message to
storagedocs.feedback@hp.com. All submissions become the property of HP.
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