Support (Settings) - HP StorageWorks D2D - Backup Systems User Manual

2. Select Firmware from the Web Management Interface and click Upgrade in the Language and
Help Text Pack section of this page.
NOTE:
Online help is also included in this pack.
3. Click Browse... and locate the upload file that you have just downloaded.
4. Click Upload to upgrade the language and help text pack. On successful completion the following
message is displayed.
5. Click OK. All screen fields and messages will now be correct for all languages.

Support (Settings)

If you have problems, HP Support will ask you to generate a support ticket to help with troubleshooting.
It provides a log of everything that has happened on your system.
NOTE:
Please ensure that your browser security settings allow files to be transferred from the HP D2D Backup
System to your host machine.
1. Use this page to Generate a support ticket.
2. At the prompt, save the file to disk.
144 The Web Management Interface