Troubleshooting - Ricoh RDC-i500 Operation Manual

Troubleshooting

In the case of misoperation or when processing cannot be performed due to
some problem, an error message will be displayed. This section explains the
causes of problems and how to remedy them.
Important • Communication may be terminated due to the situation of the radio
Note
frequency, usage environment, etc. Check that the camera is located
under optimal condition.
Dial-Up Connection
Error Message
No PPP account entered
TEL NO must be entered
Authentification failed
Connection ERROR
No communication card
No response from communication
card
Line off or AT command ERROR
Line busy
Cause and Remedy
PPP account for dial-up setting is not entered.
Enter user name (PPP account).
Telephone number has not been input in dial-up
setting. Be sure to enter telephone number.
Dial-up setting is incorrect. Check user name
(PPP account) or PPP password and reset.
Connection cannot be established for some
reason. Check setting for dial-up account, Direct
Upload or FTP Upload and resend.
Communication card has not been inserted. Insert
it to card slot.
Communication card has not been recognized.
Check communication card setting (modem
setting). If message still appears, remove
communication card and reinsert it.
Communication cable has not been correctly
connected to communiation card. Connect cable
correctly.
AT command is incorrect in modem setting. Reset
it.
Dial-up destination is busy. Wait for a while and
establish connection again.
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