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Troubleshooting
t Memo
• In rare cases, the camera may not operate correctly due to
causes such as static electricity, etc. This can be remedied by
taking the battery out and putting it back in again. If the
camera operates correctly, it does not require any repairs.
Problem
Cause
The battery is not
installed properly.
The camera does
not turn on.
The battery power
is low.
The built-in flash is
being charged.
There is no
available space on
the memory card.
Data is being
processed.
The shutter cannot
The lens aperture
be released.
ring is set to a
position other than
9.
The autofocus
mode is set to
x and the
subject is not in
focus.
Remedy
Check the orientation of the
battery.
Charge the battery.
Wait until charging is finished.
Insert a memory card with
available space or delete
unwanted images.
Wait until processing is
finished.
Set the lens aperture ring to the
9 position or select [Enable] in
[24 Using Aperture Ring] of the
E4 menu. (p.118)
Set the focus method to w
and adjust focus manually.
Problem
Cause
The subject is
difficult to focus
Autofocus does
on.
not work.
The subject is too
close.
[AF Active Area] of
The focus cannot
Live View is set to
be locked.
[Tracking].
The built-in flash
The flash mode is
does not
set to [Auto Flash
discharge.
Discharge].
The camera is not
The USB
recognized when it
connection mode
is connected to a
is set to [PTP].
computer.
Dust or dirt
The CMOS sensor
particles appear in
is dirty or dusty.
images.
Pixel defects such
as bright spots
There are
and dark spots
defective pixels in
appear in the
the CMOS sensor.
image.
Remedy
v cannot work well for low-
contrast objects (the sky, white
walls, etc.), dark colors,
intricate designs, rapidly-
moving objects, or scenery shot
through a window or a net-like
pattern.
Lock the focus on another
object located at the same
distance as your subject, then
aim at the target and take a
picture. Alternatively, use w.
Move away from the subject
and take a picture.
Set [AF Active Area] to other
than [Tracking]. (p.62)
When the flash mode is set to
[Auto Flash Discharge], the
flash does not discharge if the
subject is bright.
Change the flash mode. (p.57)
Set [USB Connection] to [MSC]
in the D3 menu. (p.92)
Activate [Dust Removal] from
the D5 menu. The Dust
Removal function can be
activated every time the camera
is turned on and off.
Refer to "Sensor Cleaning"
(p.124) if the problem persists.
Activate [Pixel Mapping] from
the D5 menu.
It takes about 30 seconds to
correct the defective pixels, so
be sure to install a fully charged
battery.
7
123
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