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GT RAX Systems System Reference April 1999 D1AA00100...
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Computer Systems shall not be liable for incidental or consequential damages resulting from the furnishing or use of this document. All warranties given by Intergraph Computer Systems about equipment or software are set forth in your purchase contract. Nothing stated in, or implied by, this document or its contents shall be considered or deemed a modification or amendment of such warranties.
About This Document ........................vii Document Conventions ........................vii Customer Support.......................... viii Hardware and Software Support Services ............... viii World Wide Web ......................viii Intergraph Bulletin Board Service................... viii Telephone.......................... ix More Support Options....................... ix 1 Accessing the Components......................1 Before You Begin..........................2 Tools..............................
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Adding Expansion Cards ........................ 34 Slot Locations........................35 Installing Expansion Cards....................35 Expansion Cards with PCI-to-PCI Bridges ..............36 Assigning System Resources.................... 36 Adding Removable Disk Drives ..................... 37 Adding an Internal SCSI Peripheral Device ................... 37 Adding External SCSI Peripheral Devices ..................40 SCSI Cable Lengths and Device Speeds ................
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Power Supply..........................73 Chassis Cooling Fans........................74 Disk Drive Bay Cooling Fans......................75 Hardware Monitoring and Power Management................75 7 Peripheral Devices ........................77 Internal Peripheral Device Cables ....................78 Floppy Disk Drive Cable....................78 Disk Drive Bay SCSI Cable ..................... 78 Wide Ultra2 SCSI Cable ....................
Preface This System Reference document describes how to service and upgrade your Intergraph Computer Systems rack-mount GT RAX System. This document supports the following RAX systems: StudioZ GT RAX for SOFTIMAGE|DS StudioZ GT for SynaFlex ViZRAX-GT About This Document This System Reference document is organized as follows: Chapter 1, “Accessing the Components,”...
This includes World Wide Web access, Intergraph Bulletin Board Service access, and telephone (Help Desk) support. At the end of the complimentary support period, you can purchase other levels of software support.
Have the following information available when you call: Your service number, which identifies your site to Intergraph Computer Systems. You use your service number for warranty or maintenance calls. Your Customer Personal Identification Number (CPIN). You get a CPIN the first time you call the Customer Response Center;...
Accessing the Components This chapter describes how to access the internal components of the system so you can service and upgrade your GT RAX system. This chapter also lists tools and describes methods for avoiding electrostatic discharge, removing and replacing cover panels, and accessing components. Before You Begin.......................
Before You Begin WARNING Disconnect the system and peripheral devices from AC power before servicing internal components! Failure to remove AC power may result in equipment damage or personal injury. The GT RAX system is always on when connected to AC power. WARNING Follow all warnings and cautions in the servicing instructions.
Attach an antistatic wrist strap to any bare metal part of the base unit. The metal conductor in the elastic sleeve of reusable antistatic straps must contact bare skin. Opening the Base Unit WARNING Before you open the base unit, shut down the system, disconnect the system from AC power, and turn off power to external devices (including peripheral devices and the monitor).
To open the face panel: Open the disk drive bay door. Loosen the two thumbscrews that secure the face panel to the base unit (on the upper right and upper left corners of the face panel). See the following figure. Pull the face panel toward you to open it.
System Illustrations The following illustrations show both external and internal views of the system. This front, right view shows the system with all covers in place . Top Cover Disk Drive Bay Door Lock Disk Drive Bay Face Panel CD-ROM Drive System LEDs and Power/Reset Switches Floppy Disk Drive...
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This back, right view shows major internal parts of the system without covers, cables, system board, and option cards. Peripheral Device Bay Face Panel Chassis Fan/ Mounting Plate Power Supply Disk Drive Bay Disk Drive Bay Fans Input/Output Panel Expansion Slots...
Servicing the System This chapter describes how to replace the standard parts inside your GT RAX system. Before You Begin..........................8 Base Unit Components ........................8 Disk Drives............................9 System Disk Drive......................9 CD-ROM Drive........................ 10 Floppy Disk Drive......................12 Removable Disk Drives....................
Before You Begin WARNING Disconnect the system and peripheral devices from AC power before servicing internal components! Failure to remove AC power may result in equipment damage or personal injury. The GT RAX system is always on when connected to AC power. WARNING There is a danger of explosion if the battery is incorrectly replaced.
To replace the disk drive bay door, you must first remove the top cover and open the face panel. To replace the face panel, you must remove the top cover and the disk drive bay door. To replace the top cover: Remove the top cover.
Nuts (two on each side) To replace the system disk drive: Disconnect the power cable and SCSI cable from the disk drive. Remove the four nuts (two on each side) from the vertical screws on each side of the disk drive, and lift the disk drive out of the chassis.
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Disconnect the power cable and SCSI cable from the CD-ROM drive. Note the position of the red stripe on the SCSI cable. Data Cable Power Connector Loosen the thumbscrew on the front-most locking plate on the top left side of the peripheral device bay.
Note the jumper settings on the back of the CD-ROM drive. Set the SCSI ID jumper to the same address as the old drive. Install the mounting guides on the sides of the new CD-ROM drive. The flat mounting guide goes on the right side of the CD-ROM drive;...
Remove the mounting guide on the left side of the floppy disk drive. Mounting Guide Screws Alignment Slot Attach the mounting guide to the left side of the new floppy disk drive. Raise the locking tab on the peripheral drive bay. 10.
To replace a removable disk drive: Open the disk drive bay door on the front of the system. Flip the removable disk drive’s latching clips outward to disengage the drive. Wait 30 seconds to allow the drive to spin down and park the heads. Carefully eject the drive completely from the rails, and remove it from the disk drive bay.
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Remove and retain the six screws that attach the disk drive bay to the chassis. Support the disk drive bay as the last screw is removed. Disk Drive Section Screws Gently pull forward on the disk drive bay until it is partially out of the chassis. Note the location of the SCSI cable and disconnect it from the back of the disk drive bay.
If the old disk drive bay has a SAF-TE card (as described in the next section), remove it from the old disk drive bay and install it in the same location on the new disk drive bay. Insert the new disk drive bay partially into the chassis. 10.
Press the two metal clips on the outside of the SAF-TE card mounting slot away from each other, then gently rotate the SAF-TE card to a vertical position and remove it. Mounting Clips Place the SAF-TE card vertically in the mounting slot and rotate it toward the metal clips until it snaps into place, with the clips securing the card.
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Remove and retain the four screws securing the power supply and mounting plate to the back and top of the system. CAUTION Support the power supply as you remove the screws. Do not let the power supply fall as you remove the fourth screw. Power Supply Screws Remove the old power supply and mounting plate.
Processor Modules For ease of access, you may have to remove the power supply as described previously in “Power Supply.” See Chapter 4, “System Board,” for connector and socket locations. To replace a passive processor module: Remove the heat-sink lock from within the heat-sink fins, if necessary, by pressing the ends of the lock inward and pulling lock outward.
Processor with Vertically Oriented Heat Sink Procesor with Horizontally Oriented Heat Sink To replace an active processor module: Disconnect the processor’s cooling fan power cable from the processor fan power connector on the system board. Press the locking tabs on the top corners of the processor module inward, towards each other, until they click into the release position.
The heat-sink mounting bracket has two pins on the bottom and four pins on the top. The bottom two pins are of different sizes. The size of the pins and the holes in the system board determine the correct orientation. Insert the new heat-sink mounting bracket into the appropriate holes on the system board.
CAUTION System memory modules from Intergraph Computer Systems are certified for use with Intergraph computers at extremes of temperatures and system load to ensure reliable performance. System memory modules available from other vendors may not function properly or reliably in your Intergraph computer.
System Board You must swap the DIMMs and processor module(s) from the old system board to the new one if you replace the system board. See Chapter 4, “System Board,” for connector and socket locations. Note that a number of Fastex fasteners are mounted in the chassis (as shown in the following figure) to secure the system board and provide support for the processor retention modules.
Mount the retention module(s) to the system board with the plastic rivets. The retention module(s) is keyed to the processor slots to ensure correct orientation. Tighten all fasteners that secure the system board and retention module(s) to the chassis. Install the DIMMs and processor(s) to the system board. Install the expansion cards back into their original slots.
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Remove and retain the screw securing the mounting plate and fan to the chassis. Loosen the thumbscrew attaching the mounting plate to the inside of the chassis. Thumbscrew Mounting Screw Note the airflow direction of the fan and the position of the fan on the mounting plate (the side closest to the processors), and gently pull upward on the mounting plate until the mounting plate and fan clear the chassis.
Disk Drive Bay Fans See Chapter 6, “System Hardware,” for technical information on the disk drive bay fans. To replace the disk drive bay fans: Disconnect the fan power cable from the power supply connector. Note the cable position and airflow direction of the old fan. Pull up on the metal tab attached to the fan until it clears the chassis, carefully guiding the wires and connectors on the fan out of the cable access hole at the bottom of the fan cage.
Expansion Card Slots CMOS/Clock Battery WARNING There is a danger of explosion if the battery is incorrectly replaced. WARNING Replace the battery with the same or equivalent type only, as recommended by the battery manufacturer. Dispose of used batteries according to the battery manufacturer’s instructions.
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Remove the switch button cover as shown in the following figure. Insert the connector end of the switch cable through the cable access hole on the front of the chassis and route the new switch cable through the chassis. Connect the switch cable to the connector on the system board. Press the switch into its mount on the switch plate and tighten.
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Press the LED into its mount on the switch plate. Reconnect the power and LED cables to the appropriate LED or switch. 10. Reattach the switch plate to the chassis. 11. Close the face panel as described in Chapter 1, “Accessing the Components.”...
Upgrading the System This chapter describes how to upgrade your GT RAX system by adding or replacing system components. Before You Begin........................... 32 Adding Memory ..........................32 Upgrading Processors........................34 Adding Expansion Cards ........................ 34 Slot Locations........................35 Installing Expansion Cards....................
CAUTION System memory modules from Intergraph Computer Systems are certified for use with Intergraph computers at extremes of temperatures and system load to ensure reliable performance. System memory modules available from other vendors may not function properly or reliably in your Intergraph computer.
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For best performance, populate both memory controllers equally when using an even number of DIMMs. For example, if using two DIMMs, install them into Bank 0 and Bank 1. See Chapter 2, “Servicing the System,” for instructions to install a DIMM. See Chapter 4, “System Board,”...
Chapter 2, “Servicing the System,” for information on replacing the processors. See Chapter 4, “System Board,” for the location of processor slots and related connectors. You can upgrade processors by purchasing a processor upgrade kit from Intergraph Computer Systems. The kit contains the hardware, software, and documentation required for the upgrade.
Each installed PCI card must draw less than 25 watts of power. The total allowable maximum wattage for PCI cards is 175 watts. The PCI slots are limited to 25 watts power dissipation per the Peripheral Component Interconnect Specification 2.1. Slot Locations See Chapter 4, “System Board,”...
Remove the expansion card from its antistatic packaging. Slide the expansion card carefully into the card guides. Ensure that the connectors on the board’s edge are aligned properly with the slot connector. Push the card into the slot firmly and evenly until it is fully seated in the slot connector. Inspect the connection.
CAUTION Only use disk drives purchased from Intergraph in the disk drive bay. This ensures the drives meet the disk drive bay specifications. See Chapter 2, “Servicing the System,” or System Setup for information on installing removable disk drives in the disk drive bay.
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Remember the following when installing an optional SCSI peripheral device: The maximum speed of a SCSI bus is limited to the speed of the slowest device on that bus. Have the vendor’s documentation available to follow instructions for setting the SCSI ID, enabling or disabling termination, installing device drivers when required, and configuring other drive attributes.
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Do one of the following: If installing a standard disk drive, place the disk drive in the tray, align the mounting holes, and install the four mounting screws. See the following figure. If installing a 5.25-inch device, such as a tape drive or a CD writer, remove the right and left mounting guides from the drive tray.
Adding External SCSI Peripheral Devices The system features integrated Narrow Ultra SCSI and Wide Ultra2 SCSI controllers. However, only the Narrow Ultra SCSI controller has an external port. You can connect external single- ended Narrow Ultra SCSI peripheral devices to this port. To connect external Wide Ultra or Wide Ultra2 peripheral devices, you must install the appropriate SCSI controller as an expansion card.
SCSI Cable Quality To ensure data integrity and optimum performance, do the following: Use only Intergraph Computer Systems SCSI cables. Cables from other vendors may not provide adequate shielding. Use the shortest cables possible to connect SCSI devices to the system and to each other.
You may need to change SCSI controller parameters on a per-device basis under the following conditions: If you are advised to do so by Intergraph Computer Systems technical support or instructed to do so by the vendor documentation supplied with the SCSI device.
System Board This chapter provides cable and jumper connector information, major component descriptions, memory subsystem details and addresses, and external port pinouts for GT RAX system board. Slots and Sockets..........................44 Connectors and Components ......................45 Connectors............................46 Jumper Functions..........................49 Jumper Connectors .........................
Slots and Sockets The following diagram shows the location of slots and sockets on the system board. Primary processor slot Secondary processor slot DIMM sockets AGP slot PCI slots PCI slot (shared) ISA slot (shared)
Connectors and Components The following figure shows cable connectors and other components on the system board. Power - J42, J43 Floppy disk drive - J44 J10 - Processor fan power - J48 COM2 - J11 Speaker - J61 J32-J35 Power button - J55 Green LED - J51 MIDI/game - J14 Yellow LED - J57...
Connectors Connector Cable Description Not included Primary processor fan power MCBLW68 Serial port 2 (COM2) MCBL038 MIDI/game connector MCBL387 Narrow Ultra SCSI System board power System board power MCBL194 Floppy drive CDSK146 Not included Secondary processor fan power MCBL248 Front panel power LED (green) Not included Chassis fan MCBL250...
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J12 - MCBL199A1, CD-ROM Audio Signal Signal Right Sound Channel Left Sound Channel Ground Ground J41 - MCBL387, Internal Narrow Ultra SCSI Signal Signal Signal Signal SD-(0) SD-(7) Ground SSEL- SD-(1) SDP0- SATII- SCD- SD-(2) Ground Ground SREQ- SD-(3) Ground SBSY- SIO- SD-(4)
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J56 - CFAN120, Chassis Fan (bottom front) Signal Signal Fan control input Voltage + Fan Tach Return - J57 - MCBL249, Power Management LED (yellow) Signal PwrGood Ground J58 - MCBL247, Disk Activity LED (green) Signal DiskActive Ground J61 - MCBL250, Speaker Signal Audio Ground...
Signal Signal Signal SD-(3) SATII- SD-(10) SD-(4) Ground SD-(11) Remaining pins are connected to ground. Jumper Functions Jumper Description BIOS is flashable when jumpered W5-W7 Routes outer USB port to AGP port when pins 2-3 are jumpered Enables on-board audio if jumpered When closed, sets processor speed in BIOS J16-J22 PCI expansion slots...
Jumper Connectors CPU Frequency The following table shows the jumper settings for CPU frequency. ON denotes the jumper is installed on both pins. Jumper 450 MHz 500 MHz DIMM sockets CPU frequency - J52, J59, J60, J62 Ultra SCSI - J41...
Host Bus Frequency The following table shows the jumper settings for host bus frequency. ON denotes the jumper is installed on both pins. Jumper 66 MHz 100 MHz Secondary processor DIMM sockets AGP slot PCI slots...
External Ports The following figure shows the external ports on the back of the unit. COM 2 (Serial) MIDI/Game Narrow Ultra SCSI Mouse Keyboard Line out Ethernet COM 1 (Serial) Line in LPT1 (Parallel) Universal Serial Bus Microphone Keyboard, Mouse The keyboard and mouse ports are PS/2 style, 6-pin ports.
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Serial The serial ports (also referred to as RS-232 asynchronous communications ports, or COM ports) connect modems, printers, peripherals, and other computers to the system. The serial ports (labeled 1 and 2) are 9-pin, male DB9 connectors. If connecting a serial device with a 25-pin DB25 connector, use a 25-pin to 9-pin adapter cable to mate with the serial port on the system.
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Line Out The Line Out port connects a set of speakers to the system. You can also use the port to connect other audio output devices, such headphones, a tape deck, or an external amplifier, to the system. Signal Ground Left Channel Out Right Channel Out Line In...
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Microphone The Microphone port connects a microphone to the system. You can also use the port to connect a headset microphone to the system. Signal Ground MIC 2 MIC 1 Game/MIDI The Game/MIDI port connects a game joystick or a MIDI device, such as a musical keyboard or synthesizer, to the system.
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Ethernet The Ethernet port connects a network cable (with an RJ45 connector) to the system. Signal Signal TD+ - Transmit Reserved TD– - Transmit RD– - Receive RD+ - Receive Reserved Reserved Reserved Universal Serial Bus The Universal Serial Bus (USB) port connects USB devices to the system. These devices can include printers, keyboards and other peripherals that have historically used serial, parallel, mouse, and keyboard I/O buses.
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Narrow Ultra SCSI The Narrow Ultra SCSI port connects external SCSI devices, such as tape drives or hard disks, to the system’s Narrow Ultra SCSI bus. The maximum sustainable data transfer rate is 40 MB per second. NOTE Pins 12, 13, 14, 37, and 39 are not connected; pins not listed are connected to ground.
Sound Processor The system’s on-board sound processor is the Ensoniq ES1371 AudioPCI processor. The ES1371 offers support for 64 voices, and is DirectX 5.0 and ACPI compliant. The on-board ES1371 may be software disabled if an add-in audio processor is preferred. Line-in, line-out, and Mic-in jacks are provided on the rear of the motherboard/chassis.
System Resources This chapter provides information on system resources such as interrupt requests (IRQs), direct memory access (DMA) channels, input/output (I/O) addresses, and memory addresses. See System Setup for information on running the BIOS Setup program and changing BIOS parameter settings. Available IRQs ..........................
Available IRQs IRQs 5 and 10 are available for assignment. If a non-Plug And Play compliant ISA card is installed, set it to use either IRQ 5 or IRQ 10. In BIOS Setup, the selected IRQ must be set to reserved.
You can map the PIRQs to the following ISA interrupts: IRQs 5, 10, 11, 15 You can also map to IRQs 3, 4, 7, 12, and 14, but other devices are disabled if you do so. Each PCI slot has four available interrupt lines: INTA, INTB, INTC, and INTD. These are connected to the PCI interrupts, PIRQ0 through PIRQ3, as shown below: Interrupt Line Slot 1...
DMA Channels The system board uses Direct Memory Address (DMA) channels to exchange data without accessing the CPU. Some channels are assigned for specific use by the system, as defined below. Each DMA channel appropriates full 32-bit processing. For an ISA bus, channels 0 through 3 are 8-bit and channels 4 through 7 are 16-bit channels.
Memory Address Map The following table lists the memory address map assignments. Memory Address Size Assignment 00000000 - 0009FFFF 640K System board memory 000A0000 - 000BFFFF 128K Video memory 000C0000 - 000C7FFF Video ROM 000C8000 - 000DFFFF Available I/O Adapter ROM 000E0000 - 000EFFFF BIOS ROM and PCMCIA 000F0000 - 000FFFFF...
System Hardware This chapter contains technical information about GT RAX hardware. Hardware Overview........................66 Functional Diagram ........................67 System Board Block Diagram ......................68 SCSI Cable Routing........................69 Disk Drive Bay ..........................70 Cable Routing and Pinouts ....................70 Jumper Settings ........................
Hardware Overview If your system includes any of the following hardware, refer to the documentation delivered with the hardware for additional information: Monitor, keyboard, and concentrator Zip, Jaz, or tape drive Dual-channel LVDS Wide Ultra2 SCSI controller (integrated on system board) Single-channel Narrow Ultra SCSI controller (integrated on system board) Single-channel RAID controller (expansion card) Fibre Channel host bus adapter (expansion card)
Functional Diagram The following diagram shows the power and data signals of the base unit components. Power AC In Data Power and Data Power Supply System Board Speaker Floppy Disk Drive Keyboard Mouse Graphics Adapter CD-ROM Drive Serial Ports Parallel Port Disk Drives (Internal/External)
System Board Block Diagram The following diagram shows how the system board components are linked. Slot 1 CPU Slot 1 CPU DIMMs DIMMs Primary LE Secondary LE PCI slot PCI slots Ethernet ISA slot PCI Bus Wide Ultra2 SCSI South Bridge Audio ISA Bus...
SCSI Cable Routing The following diagram shows how the SCSI cables should be routed when connecting SCSI devices in the system. CAUTION You should try to minimize cable flexing during handling. SCSI cables should not have any creased bends. Take care when installing or replacing cables to insure that they do not contact sharp metal surfaces or become excessively bent or twisted.
Disk Drive Bay The disk drive bay includes the disk drive cage and a Small Computer Systems Interface (SCSI) backplane. This assembly is always replaced as one unit. The SCSI backplane is a Low Voltage Differential Signal (LVDS) SCSI compliant backplane. It is designed to connect up to four SCSI devices to a system in which the backplane is installed.
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J16 and J17 provide power (+12V, +5V, Ground) to the backplane. Both connectors must be used for proper operation. J20 and J21 are auxiliary bus connectors used in multiple backplane configurations only. J9 is used only in multiple backplane configurations and should not be installed. U7-9 are the LVD SCSI termination circuits.
Signal Signal Signal SCSI Data Bit 1 Fault Clock (Ground) SCSI Data Bit 10 SCSI Data Bit 2 Attention SCSI Data Bit 11 Jumper Settings RAID systems, which use the Mylex RAID controller, do not use any jumpers on these headers. The spin-up delay and SCSI ID settings are controlled by the RAID controller and SCSI backplane, respectively.
On a system with RAID disk drives, an optional SCSI Activity Fault-Tolerant Enclosure (SAF-TE) card monitors the status of RAID disk drives. The SAF-TE card causes the left LED above each disk drive to indicate RAID disk drive status, as follows: Left LED Activity RAID Disk Drive Status No error...
J18 - Connector Pinout Signal Signal Signal +3.3V Power Good Ground +3.3V 5.0V Stdby Ground Ground +12.0V Ground +5.0V +3.3V -5.0V Ground -12.0V +5.0V +5.0V Ground +5.0V Ground Remote On J19 - Connector Pinout Signal Signal Signal +3.3V Ground +5.0V +3.3V Reserved Ground...
The chassis fan is field replaceable. See Chapter 2, “Servicing the System,” for details on replacing the chassis fan. Ensure that you install the fan with the airflow direction arrow pointing toward the back of the chassis. The following figure shows the side view of the fan and the arrows to indicate airflow direction and rotation.
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controlling fan speed. The temperature sensors are part of the system board and are not field replaceable. The Power LED (next to the Power button) on the front of the base unit indicates the following power states of the system: Power State System is...
Peripheral Devices This chapter provides information on the cabling and configuration of standard peripheral devices in your GT RAX system. Internal Peripheral Device Cables ....................78 Floppy Disk Drive Cable....................78 Disk Drive Bay Cable ...................... 78 Wide Ultra2 SCSI Cable ....................79 Narrow Ultra SCSI Cable....................
Internal Peripheral Device Cables The following describes internal peripheral device cables, their connectors, and the locations in the system to which they connect. Cable illustrations are not to scale. You can identify the cables and connectors using their spacing as a reference. See Chapter 3, “Upgrading the System,” for more information on peripheral device locations in the system.
Wide Ultra2 SCSI Cable Connector Connects To Wide Ultra2 Channel B connector on system board SCSI system disk drive Unused Unused Terminator Narrow Ultra SCSI Cable Connector Connects To Narrow Ultra SCSI connector on system board SCSI CD-ROM drive Additional SCSI device Unused External Narrow Ultra SCSI port on back of system...
Peripheral Device Configuration This following provides information on configuring standard peripheral devices used in the system. See the following for related information: Chapter 4, “System Board,” for system board cable routing and pinouts. Chapter 6, “System Hardware,” for power cable routing and pinouts. Vendor documentation provided with the peripheral device.
SCSI Disk Drives The following figure shows the connectors on a typical SCSI disk drive. SCSI Connector SCSI Pin 1 Power Connector Device Connector Connects to Power SCSI backplane on disk drive bay SCSI SCSI backplane on disk drive bay See the label on the disk drive for information on jumper connectors.
System Information This chapter contains specifications and other system information for your RAX system. Specifications ..........................84 System Configuration Summary ..................... 84 System Board..........................85...
Specifications Item Specifications Dimensions 16.7 in wide x 8.7 in high x 23.6 inches deep 42.4 cm wide x 22.1 cm high x 60.0 cm deep Weight 55 LB. (25 kg) fully configured Maintenance clearance 36 inches (91.4 cm) front and back AC line voltage (US) 90 - 132 VAC, 47 - 63 Hz, 1 phase, 15A/125 V receptacle AC line voltage...
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