Making Calls In An Executive-Secretary Team; Sample Scenarios - Siemens OpenStage 40 User Manual

Making calls in an executive-secretary team

An executive-secretary team is configured by the relevant administrator
and may include up to four executive and up to two secretary telephones.

Sample scenarios

This example assumes that two executive and two secretary phones are
configured. Calls for the executives are forwarded immediately to the re-
spective secretary phone. A secretary then connects the call with or with-
out consultation to the responsible executive using the direct station se-
lection key.
Secretary 1
Executive 1
Prerequisites:
The following call forwards are configured (
For All calls from Executive 1 to Secretary 1
•
For All calls from Executive 2 to Secretary 2
•
Forward on Busy and forward on No reply from Secretary 1
•
to Secretary 2
Forward on Busy and forward on No reply from Secretary 2
•
to Secretary 1
"Allow call waiting" should be activated on the secretaries' phones
( page 70). This function can optionally be activated and deactivated us-
ing a key if a key has been configured for it.
Line and direct station selection keys have been configured by administra-
tor and "Transfer on hangup" and server features have been activated.
Line
Executive 1
Executive 2
Secretary 2
Call waiting
Shift
Line
Secretary 1
Secretary 2
Shift
Making calls with multiple lines
Secretary 2
Executive 1
Executive 2
Secretary 1
Call waiting
Executive 2
Secretary 2
Secretary 1
page 39 ):
Line
Shift
Line
Shift
105