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Siemens OpenStage 40 Operating Manual

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Documentation
HiPath 8000
OpenStage 40 OpenStage 40 G
OpenStage Key Module 40
Operating Manual
Communication for the open minded
Siemens Enterprise Communications
www.siemens.com/open

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  Summary of Contents for Siemens OpenStage 40

  • Page 1 Documentation HiPath 8000 OpenStage 40 OpenStage 40 G OpenStage Key Module 40 Operating Manual Communication for the open minded Siemens Enterprise Communications www.siemens.com/open...
  • Page 2: Important Information

    LAN with PoE (Power over Ethernet), which com- plies with the IEEE 802.3af standard. Use only original Siemens accessories. The use of other ac- cessories may be hazardous and will render the warranty and the CE marking invalid.
  • Page 3: Location Of The Telephone

    Do not operate the telephone in damp environments such as bath- rooms. Online documentation This and other documentation can be found on the Internet at: http://www.enterprise-communications.siemens.com > Products > Phones & Clients > (select product) > Downloads. To view and print documentation in PDF format, you require Acrobat Reader (free software): http://www.adobe.com...
  • Page 4: Table Of Contents

    Contents Contents Important information ......2 Trademarks ..........2 Location of the telephone .
  • Page 5 Contents Basic functions ......33 Secure voice transmission........33 Answering a call .
  • Page 6 Contents Enhanced phone functions.....61 Incoming calls ..........61 Answering a call with a headset .
  • Page 7 Contents Privacy/security ......95 Deactivating the ringer ........95 Do not disturb .
  • Page 8 Contents Individual phone configuration ....122 Display ..........122 Adjusting the display to a comfortable reading angle .
  • Page 9: General Information

    • Your communications platform does not feature this function. Please contact your Siemens sales partner for information on how to upgrade. This user guide is intended to help you familiarize yourself with OpenStage and all of its functions. It contains important information on the safe and proper operation of your OpenStage phone.
  • Page 10: Service

    General information Service The Siemens service department can only help you if you experi- ence problems or defects with the phone. Should you have any questions regarding operation, your specialist retailer or network administrator will gladly help you. For queries regarding connection of the telephone, please contact your network provider.
  • Page 11: Single-Line Telephone/Multi-Line Telephone

    General information Single-line telephone/multi-line telephone Your OpenStage 40/40 G is a "multi-line telephone". This means that multi- ple lines can be configured, which is not the case with single-line phones. Each line is assigned an individual phone number which you can use to make and receive calls.
  • Page 12: Getting To Know Your Openstage Phone

    Getting to know your OpenStage phone Getting to know your OpenStage phone The following sections describe the most frequently used operating ele- ments and the displays on your OpenStage phone. The OpenStage 40//40 G user interface You can make and receive calls as normal using the handset. The graphic display permits intuitive operation of the phone page 23.
  • Page 13: Ports On The Underside Of The Phone

    Getting to know your OpenStage phone Ports on the underside of the phone Power supply unit Network switch Headset Key module Handset Properties of your OpenStage 40/40 G OpenStage 40 40 G LCD-Display, 40 x 6 characters Illuminated display Programmable sensor keys Full-duplex speakerphone function Headset 10/100 Mbps Ethernet-Switch...
  • Page 14: Using Network Ports More Efficiently

    Getting to know your OpenStage phone Using network ports more efficiently OpenStage 40 has a built-in 10/100 Mbps Ethernet switch. OpenStage 40 G has a built-in 1000 Mbps Ethernet switch.This means that you can connect a PC to the LAN directly via the phone. Network switch OpenStage 40/40 G Using this connection option saves one network port for each switch used...
  • Page 15: Openstage Key Module 40

    You can attach up to two OpenStage Key Module 40 to your OpenStage 40. Other technical explanations, safety notices, and installation instruc- tions can be found in the relevant documentation. You can download these from the Internet at http://www.siemens.com/enterprise > "Downloads" > "Installation Guides".
  • Page 16: Keys

    Getting to know your OpenStage phone Keys Function keys Key Function when key is pressed LED display End (disconnect) call. none Open redial list none Activate/deactivate forwarding Red: Call forwarding is activated Open Program/Service menu Red: Menu is active page 31 View messages page 28.
  • Page 17: Navigator

    Getting to know your OpenStage phone Navigator Before using the telephone, remove the protective covering from the navigator surface. With this control, you can manipulate most of your phone’s functions as well as its displays. Operation Functions when key is pressed Press •...
  • Page 18: Programmable Sensor Keys

    Getting to know your OpenStage phone Programmable sensor keys Your OpenStage 40 telephone features six programmable lit sensor keys. Increase the number of programmable sensor keys by connecting a key module page 15. Mirea, Ch. Level 2 Touch the key briefly to activate the programmed function or dial the stored number page 59.
  • Page 19: Trunk Keys (On Multi-Line Phones Only)

    Getting to know your OpenStage phone Trunk keys (on multi-line phones only) The programmable sensor keys on multi-line phones function as trunk keys. Each key programmed with the "Line" function is handled as a line. This means up to six lines can be configured. A distinction is drawn here between primary, secondary and phantom lines.
  • Page 20 Getting to know your OpenStage phone LED display Explanation Not lit The phone is in idle mode. • Incoming call on the line ( page 84) Flashing • "Hold reminder" is activated ( page 65) Flickering • Outgoing call on the line •...
  • Page 21: Keypad

    Getting to know your OpenStage phone Keypad You can only use the digits 1 to 9 and 0 as well as the * and # characters when dialing a number. The navigation key is used to delete from right to left. In cases where text input is possible, you can use the keypad to input text, punctuation and special characters in addition to the digits 0 to 9 and the hash and asterisk symbols.
  • Page 22 Getting to know your OpenStage phone Multi-function keys Key Function during text input Function when held down Write special characters Deactivate the ring tone Switch between upper and Activate the telephone lock lower case Alphabetic labeling of dial keys is useful when entering vanity numbers (letters associated with the phone number’s digits as indicated on the tele- phone spell a name;...
  • Page 23: Display

    Getting to know your OpenStage phone Display Your OpenStage 40 comes with a tilt-and-swivel black-and-white LCD dis- play. Adjust the tilt and contrast to suit your needs. Idle mode If there are no calls taking place or settings being made, your OpenStage 40 is in idle mode.
  • Page 24: Context-Dependent Displays

    Getting to know your OpenStage phone Context-dependent displays Depending on the situation at hand, the graphic display on your OpenStage phone displays different content, to which you can respond intuitively. Information on actual events The following icons appear centered on the display when your phone is idle and signal current properties or events.
  • Page 25 Getting to know your OpenStage phone Idle display context menu The following functions (where released) can be accessed by pressing the right key on the navigator: First entry (selected when you call Redial {1} 1234 up the menu, if you have already Ringer off dialed a phone number) Do not disturb off...
  • Page 26: Telephony Interface

    Getting to know your OpenStage phone Telephony interface Single-line view Additional information is displayed in the telephony interface when your phone rings, when you dial a number or during a call, for instance. The same information is available on multi-line telephones for the selected line in the "Overview"...
  • Page 27: Multi-Line View

    Getting to know your OpenStage phone Multi-line view Two tabs are displayed on the telephony interface: • "[My phone]" tab – represents the primary line or the line view of a se- lected line page 26 • "Overview" tab – configurable overview of the secondary lines page 19 To access the menu: Press the key.
  • Page 28: Messages

    Getting to know your OpenStage phone Messages Depending on the type and configuration of your communications platform (contact the relevant administrator), messages from services such as HiPath Xpressions can be displayed in this list. When new messages are received, a message appears ( page 24) on the idle display and the LED on the page 16) key lights up.
  • Page 29: Calls

    Getting to know your OpenStage phone Calls When you select the CallLog option in the Records menu, you will receive a list of missed calls immediately, if there are new missed calls. After this, you can navigate to the CallLog menu by scrolling up/down.The following calls and call attempts are recorded as call lists in the CallLog menu: CallLog Missed...
  • Page 30 Getting to know your OpenStage phone Example of the Missed call list: Missed Options g Time of call (Busch, Wilhelm 12:11 Number of call attempts 11178 (Benz, Karlg 10:25 Selected new entry with context menu 235689 (Lessing, Ephraim 7:22 Old entry 2568900 Call list options You can select the following function in the Options context menu:...
  • Page 31: Program/Service Menu/Applications Menu

    Getting to know your OpenStage phone Program/Service menu/Applications menu You can make local settings here and use this menu to navigate to the password-protected administration area. To access the menu: Press the key and use the navigator to select and confirm the relevant menu. User settings You can adjust local settings for your User using the "OpenStage"...
  • Page 32: Administration

    Getting to know your OpenStage phone Network information Information about the IP address of the phone and HTML address of the Web interface. View information on the phone page 135 Contact your administrator or refer to the OpenStage Administra- tion Manual for more on the network information values listed here. Administration You can access the administration area via the "Admin"...
  • Page 33: Basic Functions

    Basic functions Step by Step Basic functions Please read carefully the introductory chapter "Getting to know your OpenStage phone" page 12 before performing any of the steps described here on your phone. Secure voice transmission Prerequisite: The secure voice communication option must be activated by your administrator.
  • Page 34: Answering A Call Via The Loudspeaker (Speakerphone Mode)

    Basic functions Step by Step Answering a call via the loudspeaker (speakerphone mode) The phone is ringing. The caller is displayed. The pop-up menu opens: Accept? Select and confirm the option shown. The lights up. Press the key shown. The key lights up. The speakerphone function is activated.
  • Page 35: Directed Pickup (V1 R4.X And Higher)

    Basic functions Step by Step Directed Pickup (V1 R4.x and higher) If the phone of a colleague who is absent rings, you can pick upthe call. Prerequisite: You know the internal phone number of this colleague, and the function is provided for you in the HiPath 8000.
  • Page 36: Switching To Speakerphone Mode

    Basic functions Step by Step Switching to speakerphone mode Make note of the two different processes and ac- tivate, if necessary, your preferred setting page 131. Prerequisite: You are conducting a call via the handset and the microphone and loudspeaker functions have been activated by administrator.
  • Page 37: Switching To The Handset

    Basic functions Step by Step Switching to the handset Prerequisite: You are conducting a call in speaker- phone mode. Lift the handset. The key shown goes out. Open listening You can let other people in the room join in on the call. Let the other party know that you have turned on the loudspeaker.
  • Page 38: Activating/Deactivating The Microphone

    Basic functions Step by Step Activating/deactivating the micro- phone You can temporarily deactivate the microphone on your handset to prevent the other party from overhearing a conversation, for instance, with a colleague in the same room. Prerequisite: You are conducting a call. Deactivating the microphone Press the key shown.
  • Page 39: Group Call

    Basic functions Step by Step Group call Your administrator can incorporate multiple telephones in a call pickup group. If your telephone belongs to a pickup group, you can also accept calls intended for oth- er members of the group. Your administrator may have made the following set- tings for group calls: •...
  • Page 40: Making Calls

    Basic functions Step by Step Making calls If you are using a dial plan and "Immediate dialling" is set page 76, dialing is automatically performed as soon as the character string entered matches an entry in the dial plan. If you selected the option "Busy When Dialing" page 77, you will not be interrupted by an in- coming call.
  • Page 41: On-Hook Dialing

    Basic functions Step by Step On-hook dialing Press the key shown. Enter the station number. or In the pop-up menu: Redial {1} S. Hawking Select and confirm the option shown. The connection is set up as soon as your input in com- plete.
  • Page 42: Redial

    Basic functions Step by Step Redial Redialing from the call list Only calls to the primary line are received on multi-line phones ( page 11). Press the key shown. You are automatically directed to the Dialled list in the CallLog menu. Niels, Bohr 07:06 am Select and confirm the entry you want.
  • Page 43: Consulting A Second Party

    Basic functions Step by Step Consulting a second party You can call a second party while a call is in progress. The connection to the first party is placed on hold. Prerequisite: You are conducting a call. Consult Select and confirm the option shown in the connec- tions’s context menu.
  • Page 44: Switching To The Held Party (Alternating)

    Basic functions Step by Step Switching to the held party (alternating) Prerequisite: You are conducting a consultation call. Alternate? Select and confirm the option shown in the connec- tion’s context menu. It does not matter which context menu is open when alternating.
  • Page 45: Connecting Parties

    Basic functions Step by Step Connecting parties You can connect the first party with the party you con- sulted, clearing down your connection to both parties in the process. Prerequisite: You are conducting a consultation call page 43 and call joining must be allowed page 45.
  • Page 46: Call Forwarding

    Basic functions Step by Step Call forwarding HiPath 8000 also supports system-based call for- warding. These functions are described on page 108. You should never combine phone-based call forwarding with system-based call forwarding in HiPath 8000. You can forward calls for your phone to another phone. On multi-line telephones ( page 11), you can only configure call forwarding for the primary...
  • Page 47: Programming Call Forwarding

    Basic functions Step by Step Programming call forwarding Configuring destination phone numbers for call for- warding You can configure up to five destination phone numbers for call forwarding. These destination phone numbers can then be assigned different forwarding types. You can then enable one of the forwarding types page 49).
  • Page 48 Basic functions Step by Step Assigning a destination phone number to a call forwarding type Press the key shown. The pop-up menu opens: Edit call forwarding Select and confirm the option shown. An overview of call forwarding settings appears. Destination Select the destination option for one of the following forwarding types: •...
  • Page 49: Activating/Deactivating Call Forwarding

    Basic functions Step by Step Activating/deactivating call forwarding z You can also configure this setting via the Web interface page 136. Prerequisite: At least one destination phone number is programmed ( page 48). Press the key shown. The pop-up menu opens: Edit call forwarding Select and confirm the option shown.
  • Page 50: Activating Call Forwarding For All Calls

    Basic functions Step by Step Activating call forwarding for all calls Use the function key to activate call forwarding for all calls. Prerequisite: There is at least one forwarding destina- tion programmed page 47. Press the key shown. The pop-up menu opens: Accept Select and confirm the option shown.
  • Page 51: Callback

    Basic functions Step by Step Callback You can request a callback if the station called is busy or if nobody answers. You receive a callback when the other party’s line be- comes free. This option must be activated by your administra- tor.
  • Page 52: Responding To A Callback

    Basic functions Step by Step Responding to a callback Prerequisite: A callback was requested. Your phone rings and station information appears on the graphic dis- play with the callback icon. The pop-up menu opens: Accepting a callback Accept? Select and confirm the option shown. Rejecting a callback Reject? Select and confirm the option shown.
  • Page 53: Permitting Callback On Busy/No Reply

    Basic functions Step by Step Permitting callback on busy/no reply z You can also configure this setting via the Web interface page 136. Press the key shown. User Select and confirm the option shown. if nec. Enter and confirm the User password. Configuration Select and confirm the option shown.
  • Page 54: Calling Back Missed Calls

    Basic functions Step by Step Calling back missed calls Calls received while you are absent are indicated by a message on the idle display ( page 24). The function key also lights up. Missed calls are logged in the missed calls list. This list provides information on the missed call and lets you call back the number directly (call lists, see also page 29).
  • Page 55: Programmable Sensor Keys

    Programmable sensor keys Step by Step Programmable sensor keys The phone features a range of functions that can, if re- quired, be stored on programmable sensor keys. The phone comes with six programmable sensor keys, all of which can be programmed on two separate levels. The "Shifted"...
  • Page 56: Programming Programmable Sensor Keys

    Programmable sensor keys Step by Step Programming programmable sensor keys Press the sensor key you want to program until the field opens. The programmable sensor key lights up. z You can also configure this setting via the Web interface page 136. or You can also program keys via the user menu.
  • Page 57: Programming Enhanced Functions

    Programmable sensor keys Step by Step Programming enhanced functions Repertory dial Press the sensor key you want to program until the field opens. The programmable sensor key lights up. z You can also configure this setting via the Web interface page 136.
  • Page 58: Feature Toggle

    Programmable sensor keys Step by Step Feature toggle Can only be used for Hunt group functions page 119). Press the sensor key you want to program until the field opens. The programmable sensor key lights up. z You can also configure this setting via the Web interface page 136.
  • Page 59: Using Programmable Sensor Keys

    Programmable sensor keys Step by Step Enter and confirm the phone number of the forwarding destination. Save & Exit Select and confirm the option shown. Immediate ring This function allows you to switch the preset delay page 92) on and off for all line keys. Using programmable sensor keys The use of programmed functions depends on the phone’s status.
  • Page 60: Resetting Programmable Sensor Keys

    Programmable sensor keys Step by Step Resetting programmable sensor keys Press the key shown. User Confirm. if nec. Enter and confirm the user password. Reset Select and confirm the option shown to switch to the Reset user data menu. Function key data Select the option shown.
  • Page 61: Enhanced Phone Functions

    Enhanced phone functions Step by Step Enhanced phone functions Incoming calls Answering a call with a headset Prerequisite: The headset is connected. The LED flashes when a call is received. Press the key shown. Conduct call. Ending the call: Press the key shown. The LED goes out. Deflecting a call Using call deflection Prerequisite: An incoming call is displayed or signaled.
  • Page 62 Enhanced phone functions Step by Step Permitting call deflection z You can also configure this setting via the Web interface page 136. Press the key shown. User Select and confirm the option shown. if nec. Enter and confirm the User password. Configuration Select and confirm the option shown.
  • Page 63: Rejecting A Call

    Enhanced phone functions Step by Step Rejecting a call You can reject an incoming call. In the pop-up menu: Reject Select and confirm the option shown. The caller hears a busy signal. If the rejected caller’s phone number is transmit- ted, it is saved in the call list.
  • Page 64: Placing A Call On Hold

    Enhanced phone functions Step by Step Visual alerts Select the option shown. Select and confirm the option shown in the Yes/No con- text menu. Audible alerts Select the option shown. Select and confirm the option shown in the Yes/No con- text menu.
  • Page 65 Enhanced phone functions Step by Step Held call wait status After placing a call on hold, you can replace the handset and then decide if the call should be retrieved or discon- nected. Prerequisite: You placed a call on hold and replaced the handset.
  • Page 66 Enhanced phone functions Step by Step Setting the hold reminder time Use the "Hold reminder" function to set the time after which you want to receive an automatic reminder about a held call. The lowest time value is 1, i. e. the reminder will alert after 1 minute.
  • Page 67: Call Waiting (Second Call)

    Enhanced phone functions Step by Step Select and confirm the option shown in the context menu. Save & Exit Select and confirm the option shown. Call waiting (second call) You can accept a second incoming call in the course of an ongoing call.
  • Page 68 Enhanced phone functions Step by Step Deflecting a second call Prerequisite: You are conducting a call and call waiting is allowed ( page 68). In the pop-up menu: Deflect Select and confirm the option shown. Enter and confirm the phone number. The second call is deflected to the destination speci- fied.
  • Page 69: Transferring A Call

    Enhanced phone functions Step by Step Incoming calls Select and confirm the option shown. Handling Select and confirm the option shown. Allow call waiting Select and confirm the option shown. Select and confirm the option shown. Save & Exit Select and confirm the option shown. Transferring a call You can transfer your current call to another party with or without consultation.
  • Page 70 Enhanced phone functions Step by Step If the party answers: Announce the call you want to transfer. Complete Xfer Select and confirm the option shown in the connec- tions’s context menu. If the party does not answer: You do not have to wait for the second party to answer before you can transfer the call.
  • Page 71 Enhanced phone functions Step by Step Allowing "Transfer on Ring" If this option is allowed, you can activate call transfer by replacing the handset even before the called party an- swers. z You can also configure this setting via the Web interface page 136.
  • Page 72: Cti Calls

    Enhanced phone functions Step by Step CTI calls Beep on auto-answer Speakerphone mode automatically activates on your phone if you use a CTI application such as Outlook to dial a number when Auto-answer is active. If Auto-an- swer is not active, the phone rings first and you have to press the loudspeaker key or lift the handset to set up the call.
  • Page 73 Enhanced phone functions Step by Step Beep on auto-reconnect When active, this option lets you resume a held call with either the CTI application or phone. A beep sounds when you toggle between an active call and a held call when the function is active.
  • Page 74: Making Calls

    Enhanced phone functions Step by Step Making calls Dialing with the DDS key You can program frequently used phone numbers on programmable keys ( page 55). If you press a direct destination selection key for around three seconds, the associated contact or phone number appears and dial- ing is initiated.
  • Page 75: Using Autodial Delay

    Enhanced phone functions Step by Step Using autodial delay A number is automatically dialed after a set delay start- ing from the entry of the number’s last digit. The auto- dial delay can be used: • when dialing in idle mode •...
  • Page 76 Enhanced phone functions Step by Step Settings for autodial delay z You can also configure this setting via the Web interface page 136. The setting does not affect automatic emergency number dialing. If you select Autodial delay, you must either confirm the "Dial"...
  • Page 77 Enhanced phone functions Step by Step Allowing "Busy When Dialling" If you activate this function, an incoming call received while you are performing dialing is rejected. The caller then hears the busy signal. z You can also configure this setting via the Web interface page 136.
  • Page 78: Conference

    Enhanced phone functions Step by Step Conference Local conference This type of conference is also referred to as a three- party conference. It involves up to three participants. Prerequisite: You are conducting a consultation call page 43 or have accepted a second call page 67, and the conference function is active page 79.
  • Page 79 Enhanced phone functions Step by Step Ending a local conference Allowing call partners to continue a conference af- ter you exit Prerequisite: The "Allowing joining in a local conference ( page 80)" function is activated. Exit Conf? Select and confirm the option shown in the "Confer- ence"...
  • Page 80 Enhanced phone functions Step by Step Allowing joining in a local conference You can use this option to decide whether or not your call partners are allowed to join calls after you exit the conference call. z You can also configure this setting via the Web interface page 136.
  • Page 81: Centralized Conference (V1 R3.X Or Higher)

    Enhanced phone functions Step by Step Centralized Conference (V1 R3.x or higher) This type of conference is also referred to as a large con- ference. It can include up to ten parties. Prerequisite: You are conducting a consultation call page 43 or you have accepted a second call page 67, and the "Centralized Conference"...
  • Page 82 Enhanced phone functions Step by Step Exiting a conference call Exit Conf? Select and confirm the option shown in the "Confer- ence" context menu. Your connection to the conference is closed and you can redial, for instance. The other par- ticipants remain connected.
  • Page 83: Call Lists

    Enhanced phone functions Step by Step Call lists For a detailed description of the different call lists, see page 29. Editing entries Selecting an entry Press the key shown. CallLog Select and confirm the option shown. Missed For instance, select and confirm the list of missed calls. The list is sorted chronologically, with the most recent caller presented first.
  • Page 84: Making Calls With Multiple Lines

    Making calls with multiple lines Step by Step Making calls with multiple lines You can use your OpenStage 40 as a multi-line phone. If you have any questions regarding how to configure your OpenStage phone as a multi-line phone, please contact your administrator.
  • Page 85: Making Calls

    Making calls with multiple lines Step by Step Using the line keys Press the flashing trunk key. Speakerphone mode. Accept Select and confirm the option shown. Speakerphone mode. Making calls You must seize a line before you can make calls on a multi-line telephone.
  • Page 86: Automatic Trunk Seizure

    Making calls with multiple lines Step by Step Automatic trunk seizure Prerequisite: Your administrator has configured auto- matic trunk seizure. Lift the handset or press the speakerphone mode or headset key. The line defined during configuration is seized. Enter the station number. The connection is set up. Dial last dialed number Regardless of the line used, the last number dialed on your telephone is displayed for redialing in the selected...
  • Page 87: During Calls

    Making calls with multiple lines Step by Step During calls Making and receiving calls on a single line If you only use one line on your multi-line telephone to make calls, and you receive calls on the same line, the phone operates in the same way as a single-line tele- phone: •...
  • Page 88 Making calls with multiple lines Step by Step Accepting a waiting call Depending on the settings for "Rollover", you will be notified of incoming calls page 94. Prerequisite: You are conducting a call. At the same time, a call is incoming on another line. Call on line 1.
  • Page 89: Direct Station Selection Keys

    Making calls with multiple lines Step by Step Direct station selection keys Apart from line keys, administrator can also configure direct station selection (DSS) keys. You can use a DSS key to call an internal station directly, pick up calls for this station or forward calls directly to it.
  • Page 90: Call Pickup

    Making calls with multiple lines Step by Step Call pickup You can pick up calls for another DSS station. If a call is waiting on their line, the LED flashes. Indirect pickup Prerequisite: The auto-answer function must be deac- tivated page 72.
  • Page 91: Settings For Multiline (Keyset)

    Making calls with multiple lines Step by Step Settings for MultiLine (keyset) The details for each keyset line contain supplementary information for the user. The following uneditable fields are displayed: • Address – Displays the phone number for the line •...
  • Page 92: Setting The Time For A Delayed Ringer

    Making calls with multiple lines Step by Step Setting the time for a delayed ringer Specify the length of time before a held call should be signaled on a line. z You can also configure this setting via the Web interface page 136.
  • Page 93: Configuring The "Overview" Tab Display

    Making calls with multiple lines Step by Step Configuring the "Overview" tab display Specify here the sequence in which the individual lines in the "Overview" tab should appear on the display. z You can also configure this setting via the Web interface page 136.
  • Page 94: Rollover For A Line

    Making calls with multiple lines Step by Step Rollover for a line Your administrator can determine how rollover calls are to be signaled. Only the relevant line key blinks. You hear a special advisory tone via the currently ac- tive microphone and the corresponding line key blinks. The ringer melody set sounds briefly (approx.
  • Page 95: Privacy/Security

    Privacy/security Step by Step Privacy/security Deactivating the ringer You can deactivate your ring tone if you do not want to be disturbed by your phone ringing. Hold down the key shown. The "Ringer off" icon appears in the status bar on the idle display page 23.
  • Page 96: Do Not Disturb

    Privacy/security Step by Step Do not disturb If "Do not disturb" is activated, your telephone will not ring. The caller hears the busy signal. On multi-line telephones ( page 11) you can only activate the "Do not disturb" function for your primary line.
  • Page 97: Allowing "Do Not Disturb

    Privacy/security Step by Step Allowing "Do not disturb" z You can also configure this setting via the Web interface page 136. Press the key shown. User Select and confirm the option shown. if nec. Enter and confirm the User password. Configuration Select and confirm the option shown.
  • Page 98: Security

    Privacy/security Step by Step Security User password Your User password protects your individual configura- tions, including your language settings. You can also use the User password to lock your telephone page 100. The preset password "000000" corresponds to a blank password. In other words, the phone can- not be locked and the user menu is not pass- word-protected.
  • Page 99 Privacy/security Step by Step Deactivate User Password If a password has been set beforehand, you can disable the password prompt at the phone. The deactivation of the password request is not valid for the web interface page 136, not for the OpenStage Manager, and also not for CTI ap- plications requiring a password request.
  • Page 100: Locking The Phone

    Privacy/security Step by Step Locking the phone You can lock your phone to protect it against unautho- rized access. In this way, no one can make calls or change your user settings unless they know your user password. Predefined numbers from the dial plan can still be dialed when the phone is locked.
  • Page 101 Privacy/security Step by Step Unlocking the phone Unlock phone Confirm. Enter and confirm the User password. The phone is un- locked if the password is correct.
  • Page 102: Mobility

    Mobility Step by Step Mobility Prerequisite: Your phone is configured to support mo- bility by administrator. A DLS server is available in the LAN and its address is entered in the phone. Mobility scenarios When you log on to your phone, or any other mobility- enabled phone, the following scenarios are possible: Logging on and off at the same phone •...
  • Page 103: Logging On And Off At The Same Phone

    Mobility Step by Step Logging on and off at the same phone Logging on to the phone No other mobility user is logged on. Logon via a key If one of the program keys is configured for the mobility function. Press the "Mobility"...
  • Page 104: Logging Off From The Phone

    Mobility Step by Step Logging off from the phone Prerequisite: You are logged on as a mobility user. Press the "Mobility" program key. or Log on via the telephony interface context menu page 26. Select and confirm the option shown. The logoff proce- Mobile logoff dure starts immediately.
  • Page 105: Logging On At Different Telephones

    Mobility Step by Step Logging on at different telephones An attempted login is rejected if the user is already logged on to another phone and "Logon with forced logoff" is disabled for the mobility user. Logging on with forced logoff at a remote phone If the user is already logged on at another phone and the remote phone is busy, the logon is rejected.
  • Page 106: Logging On With Forced, Delayed Logoff At A Remote Phone

    Mobility Step by Step The following mobility messages appear in the display: • Validating • Logging off elsewhere • Registering • Downloading user data The logoff is simultaneously displayed on the remote phone. Once logon is complete, the "Mobility" program key LED lights up and the mobility icon appears in the graphic display Logging on with forced, delayed logoff at a...
  • Page 107 Mobility Step by Step At the same time, the graphic display on the busy remote phone shows "Forced logoff pend- ing". After the timeout set by your administrator, the active call is ended and remote logoff is per- formed. • Registering •...
  • Page 108: Hipath 8000 Functions

    HiPath 8000 functions Step by Step HiPath 8000 functions The System supports a number of functions that you can activate and deactivate from your phone. The Hipath 8000 functions are only available if the administrator has enabled the function "Serv- er features"...
  • Page 109: Using System Call Forwarding

    HiPath 8000 functions Step by Step Using system call forwarding This section describes the system call forwarding func- tions in System. These functions are activated with fea- ture codes. You can also program a frequently used function on a programmable sensor key. All call forwarding types described in this section refer to system call forwarding which is con- trolled by HiPath 8000.
  • Page 110: Call Forwarding Don't Answer

    HiPath 8000 functions Step by Step Call forwarding don’t answer With Call forwarding don’t answer (CFDA), you can use a feature code to activate call forwarding to another number if the handset is not picked up after a certain number of eight rings. You can use the feature code to activate/deactivate this function and define a forwarding destination.
  • Page 111: Call Forwarding Unconditional

    HiPath 8000 functions Step by Step Call forwarding unconditional With Call forwarding unconditional (CFV), all incom- ing calls are forwarded to a different destination. You can use the feature code to activate/deactivate this function and define a forwarding destination. Activating Lift the handset.
  • Page 112: Call Forwarding Selective

    HiPath 8000 functions Step by Step Call forwarding selective With Call forwarding selective (SCF), you can create a list of phone numbers (selection list) that should be au- tomatically forwarded. If a caller’s phone number matches an entry in this list, the call is transferred to the forwarding number.
  • Page 113: Making Anonymous Calls

    HiPath 8000 functions Step by Step Making anonymous calls Your administrator decides whether or not your caller ID (name and phone number) is displayed on a called par- ty’s station. Anonymous calling is when your data is not transmitted. The settings configured can be deacti- vated, however, for specific calls.
  • Page 114: Temporarily Activating Anonymous Calling For The Next Call

    HiPath 8000 functions Step by Step Temporarily activating anonymous calling for the next call If your administrator activated caller ID transmission for your phone, you can deactivate this setting for the next call as follows: Lift the handset. Enter the access code (see access code table page 121).
  • Page 115: Creating A List For Selective Calls

    HiPath 8000 functions Step by Step Creating a list for selective calls For call acceptance You can create a list of the phone numbers from which you are willing to accept calls (also known as a selection list). Your administrator know how long this list may be in the System used on site in your facility.
  • Page 116: For Call Rejection

    HiPath 8000 functions Step by Step For call rejection As for selective call acceptance, you can create a selec- tion list with the phone numbers of parties from whom you are not willing to accept calls. Your administrator know how long this list may be in the System used on site in your facility.
  • Page 117: Anonymous Calls

    HiPath 8000 functions Step by Step Anonymous calls Rejecting You can reject all calls from parties that activated a data protection feature (for example, caller ID suppression) to prevent their phone number from being transmitted. In this case, you are not informed that a call was reject- Lift the handset.
  • Page 118: Using Abbreviated Dialing

    HiPath 8000 functions Step by Step Using abbreviated dialing Abbreviated dialing gives you access to a central list of frequently dialed phone numbers. This function lets you dial faster by simply entering nu- merical sequences. For using three-digit sequences, up to 1000 destinations can be stored.
  • Page 119: Hunt Group Functions

    HiPath 8000 functions Step by Step Hunt group functions To ensure optimum handling of specific calls, your tele- phone can be assigned to a pickup group page 39 and/or a hunt group. Your administrator can incorporate multiple telephones in a hunt group. If your telephone is assigned to a hunt group, HiPath 8000 forwards calls for the members of your group in accordance with specific rules defined by your administrator.
  • Page 120: Marking The Last Line In The Hunt Group Chain

    HiPath 8000 functions Step by Step Marking the last line in the hunt group chain Sets the "stop hunt" line in the hunt group chain. The system will stop looking for a free line in the hunt group chain after it reaches this line. Activating Lift the handset.
  • Page 121: Access Code Table For Hipath 8000 Functions

    HiPath 8000 functions Access Code table for HiPath 8000 functions Please ask the administrator to enter the currently valid access codes. To get an overview, it is recommended to print out this table. Funktion Kennzahl Beschreibung Call forwarding busy line on page 109 Call forwarding busy line off page 109...
  • Page 122: Individual Phone Configuration

    Individual phone configuration Step by Step Individual phone configuration Display Adjusting the display to a comfortable reading angle You can swivel the display unit. Adjust the display unit so that you can clearly read the screen. Setting contrast The display has six contrast levels that you can set ac- cording to your light conditions.
  • Page 123: Contrast For Key Modules

    Individual phone configuration Step by Step Contrast for key modules If a key module is connected to your OpenStage 40, you can set contrast for it. Press the key shown. User Select and confirm the option shown. if nec. Enter and confirm the User password. Phone Select and confirm the option shown.
  • Page 124: Date And Time

    Individual phone configuration Step by Step Date and time You can choose the date and time display here. z You can also configure this setting via the Web interface page 136. You must set the date and time manually if your phone is not connected to an (S)NTP server.
  • Page 125: Setting Daylight Saving Time

    Individual phone configuration Step by Step Setting daylight saving time Prerequisite: Auto DST is deactivated page 126. z You can also configure this setting via the Web interface page 136. Press the key shown. User Select and confirm the option shown. if nec.
  • Page 126: Automatic Daylight Saving Time

    Individual phone configuration Step by Step Setting the difference between daylight saving and standard time Prerequisite: Auto DST is deactivated page 126. Enter the difference to be used for daylight saving time. z You can also configure this setting via the Web interface page 136.
  • Page 127: Time Display Format

    Individual phone configuration Step by Step Time display format z You can also configure this setting via the Web interface page 136. Press the key shown. User Select and confirm the option shown. if nec. Enter and confirm the User password. Locality Select and confirm the option shown.
  • Page 128: Audio

    Individual phone configuration Step by Step Audio Volumes Use this selection to set the following volumes: • Loudspeaker • Ringer • Handset • Headset • Handsfree • Rollover Example: Handset Press the key shown. User Select and confirm the option shown. if nec.
  • Page 129: Settings

    Individual phone configuration Step by Step Settings Room character To ensure that the other party can hear you properly in speakerphone mode, you can adjust the phone to the room acoustics by choosing one of the following room character conditions: "Normal", "Echoing", "Muffled" . z You can also configure this setting via the Web interface page 136.
  • Page 130 Individual phone configuration Step by Step Select and confirm the required ringer melody (1 - 8). Select and confirm the option shown. Save & Exit Ringer tone sequence z You can also configure this setting via the Web interface page 136. Press the key shown.
  • Page 131 Individual phone configuration Step by Step ABC.mp3 Select and confirm the required ringer file. Save & Exit Select the option shown and confirm twice. Listening to the ringer file If you wish to listen to the selected ringer file, go to the selection directory and play the selected file.
  • Page 132: Nonsecure Voice Communication Tone And Message (R4.4)

    Individual phone configuration Step by Step Nonsecure voice communication tone and message (R4.4) With this option, you can activate an alert tone, which you will hear when the voice connection of your current call changes from secure to insecure. Additionally, the message "Unsecure connection"...
  • Page 133: Setting The Language And Country

    Individual phone configuration Step by Step Setting the language and country Selecting a language z You can also configure this setting via the Web interface page 136. Press the key shown. User Select and confirm the option shown. if nec. Enter and confirm the User password.
  • Page 134: Country-Specific Setting

    Individual phone configuration Step by Step Country-specific setting Adapt your phone settings to suit the country-specific conditions (for example, transmission parameters). z You can also configure this setting via the Web interface page 136. Press the key shown. User Select and confirm the option shown. if nec.
  • Page 135: Network Information

    Individual phone configuration Step by Step Network information This overview in the user area of the Service menu pro- vides you with information about the IP address of the phone and the HTML address of the Web interface. It also provides real-time data about the network activity of the phone.
  • Page 136: Web Interface (Wbm)

    Web interface (WBM) Web interface (WBM) General You can configure a number of settings for your phone via the Web inter- face. Communication is via a secure HTTPS connection. Calling up the Web interface For more information on the IP address, the Web interface address, and how to connect the telephone to the network, refer to the sec- tion entitled "Network information"...
  • Page 137: User Pages

    Web interface (WBM) User pages The Web interface homepage opens once you have entered and confirmed the phone’s IP address: User menu Phone information User selection User login Highlighted entry (current page) Menu heading Menu entry 1. Click a menu heading to display the individual menu entries. Click the menu heading again to close the menu.
  • Page 138: User Menu

    Web interface (WBM) User menu All settings that you can make via the Web interface’s user menu can also be made via the phone’s user menu User Pages User login V page 98 Date and Time – Local time V page 124 –...
  • Page 139 Web interface (WBM) – Handling – Allow call waiting V page 68 – Allow DND V page 97 – CTI-Calls – Allow auto-answer V page 72 – Allow beep on auto-answer V page 72 – Allow auto-reconnect V page 73 –...
  • Page 140 Web interface (WBM) Phone – Display settings – Contrast V page 122 – Key module contrast V page 123 – Program keys – Normal – Edit. V page 56. – Shifted – Edit. V page 56. – Key Module 1 (if available such as Program keys) –...
  • Page 141: Fixing Problems

    Fixing problems Fixing problems Caring for your telephone • Never allow the telephone to come into contact with coloring, oily or aggressive agents. • Always use a damp or antistatic cloth to clean the telephone. Never use a dry cloth. •...
  • Page 142: Index

    Index Index DSS call .......... 90 call deflection DSS key ..........89 consultation ........90 indirect pickup Accepting calls ..........90 reject call ..........84 multi-line During calls ..........32 Administration ..........87 multi-line Audio ........129 room acoustics ........... 128 volume ..........
  • Page 143 Index ........133 ............42 Language setting Redial ........134 country setting Redialing ....133 ..........86 language for user prompts multi-line ..........74 LED display Repdial keys ....18 ............. 95 direct station selection keys Ringer off ........... 18 function keys ..........
  • Page 144 Subject to availability. Right of modification reserved. The trademarks used Siemens Enterprise Communications are owned by Siemens Enterprise www.siemens.com/open Communications GmbH & Co. KG or their re- spective owners.

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