Siemens OpenStage 40 User Manual

Siemens OpenStage 40 User Manual

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Documentation
OpenScape Voice
OpenStage 40 SIP, OpenStage 40 G SIP
OpenStage Key Module 40
User Guide
Siemens Enterprise Communications
www.siemens-enterprise.com
V1 R3.x
V1 R4.x

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Table of Contents
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Summary of Contents for Siemens OpenStage 40

  • Page 1 Documentation OpenScape Voice OpenStage 40 SIP, OpenStage 40 G SIP OpenStage Key Module 40 User Guide V1 R3.x V1 R4.x Siemens Enterprise Communications www.siemens-enterprise.com...
  • Page 2: Important Information

    LAN with PoE (Power over Ethernet), which com- plies with the IEEE 802.3af standard. Use only original Siemens accessories. The use of other ac- cessories may be hazardous and will render the warranty and the CE marking invalid.
  • Page 3: Location Of The Telephone

    Product support on the internet Information and support for our products can be found on the Internet at: http://www.siemens-enterprise.com/. Technical notes, current information about firmware updates, frequently asked questions and lots more can be found on the Internet at:...
  • Page 4: Table Of Contents

    Contents Important information ......2 Trademarks ..........2 Location of the telephone .
  • Page 5 Redial........... 32 Consulting a second party .
  • Page 6 Making calls..........77 Dialing with the DDS key .
  • Page 7 Direct station selection keys ....... . 102 Calling a station directly ....... . . 102 Call pickup .
  • Page 8 OpenScape Voice functions....128 Feature toggle key........128 Making anonymous calls .
  • Page 9 Individual phone configuration ....149 Display ..........149 Adjusting the display to a comfortable reading angle .
  • Page 10 Recording conversations ........174 Using the call recording feature ......174 Automatic call recording .
  • Page 11: General Information

    • Your communications platform does not feature this function. Please contact your Siemens sales partner for information on how to upgrade. This user guide is intended to help you familiarize yourself with OpenStage and all of its functions. It contains important information on the safe and proper operation of your OpenStage phone.
  • Page 12: Service

    Start recording Stop recording Service The Siemens service department can only help you if you experi- ence problems or defects with the phone. Should you have any questions regarding operation, your specialist retailer or network administrator will gladly help you.
  • Page 13: Single-Line Telephone/Multi-Line Telephone

    General information Single-line telephone/multi-line telephone Your OpenStage 40 is a "multi-line telephone". This means that multiple lines can be configured, which is not the case with single-line phones. Each line is assigned an individual phone number which you can use to make and receive calls.
  • Page 14: Basic Functions

    Basic functions Step by step Basic functions Please read carefully the introductory chapter "Getting to know your OpenStage phone" page 15 before performing any of the steps de- scribed here on your phone. Secure voice transmission Prerequisite: The secure voice communication option must be activated by your administrator.
  • Page 15: Answering A Call Via The Handset

    Basic functions Step by step Answering a call via the handset The phone is ringing. The caller is displayed. Lift the handset. if nec. Set the call volume. Answering a call via the loudspeaker (speakerphone mode) The phone is ringing. The caller is displayed. The pop-up menu opens: Select and confirm the option shown.
  • Page 16: Answering A Call Via The Headset

    Basic functions Step by step Answering a call via the headset Prerequisite: A headset is connected. Make sure your headset port is set up properly page 162. The phone is ringing. The o key flashes. Press the key shown. if nec. Set the call volume.
  • Page 17: Directed Pickup

    Basic functions Step by step Directed pickup You can pick up a call signaled at an absent coworker’s phone. If a colleague has placed a call on hold on their multi-line phone you can also pick up this call. Accept call Prerequisite: You know the coworker’s internal phone number and the function is configured for you in Open- Scape Voice.
  • Page 18: Picking Up The Held Call

    Basic functions Step by step Picking up the held call Prerequisite: Your colleague has placed a call on hold on their multiline phone page 99. You know the co- worker’s internal phone number and the function is con- figured for you in OpenScape Voice. Directed pickup? Select and confirm the option shown in the idle phone’s context menu.
  • Page 19: Switching From Handset To Speakerphone Mode

    Basic functions Step by step Switching from handset to speaker- phone mode Make note of the two different processes and ac- tivate, if necessary, your preferred setting page 161. Prerequisite: You are conducting a call via the handset and the microphone and loudspeaker functions have been activated by administrator.
  • Page 20: Switching From Headset To Speakerphone Mode

    Basic functions Step by step Switching from headset to speaker- phone mode In standard mode Press and hold the key (open listening ist activated), Press the key shown. Speakerphone mode is activated. In U.S. mode Press the key shown. Press the key shown. Speakerphone mode is activated. Open listening You can let other people in the room join in on the call.
  • Page 21: Activating/Deactivating The Microphone

    Basic functions Step by step Activating/deactivating the micro- phone You can temporarily switch off the handset microphone to prevent the other party from listening in while you consult with someone in your office. Prerequisite: You are conducting a call. Deactivating the microphone Press the key shown.
  • Page 22: Group Call

    Basic functions Step by step Group call Your administrator can incorporate multiple telephones in a call pickup group. If your telephone belongs to a pickup group, you can also accept calls intended for oth- er members of the group. A group call is displayed on the phone. The administra- tor may have made the following settings for signaling: Telephone status Ring on group call...
  • Page 23 Basic functions Step by step Further administrator settings for group calls: • The group call can be picked up both by lifting the handset and via the "Pickup call" menu option. • The group call be picked up via the "Pickup call" menu option but not by just lifting the handset.
  • Page 24 Basic functions Step by step Picking up a group call The pop-up menu opens: Pickup call? Confirm. Lift the handset (only if the appropriate function is set by your administrator) Press the sensor key programmed with the "Call pickup" function (if configured). The speakerphone function is activated.
  • Page 25: Listening To Voicemail

    Basic functions Step by step Listening to voicemail To use this function, you need to have a voice mailbox set up on your communication platform for voicemails (see page 35). The message key flashes and/or the alert bar illu- minates and the F icon appears on the display (de- pending on the setting made by the administrator) to in- dicate new messages.
  • Page 26: Call Control

    Basic functions Step by step Call control To ensure that you do not miss any important calls, ad- ministrator can configure a key that blinks when a call is waiting, for instance, when you are dialling a number or when two calls come in simultaneously. Call control does not work with MultiLine tele- phones Two calls simultaneously...
  • Page 27 Basic functions Step by step Prerequisite: The "Call control" key (2nd alert) is config- ured and call waiting is allowed ( page 70). You receive a call while you are dialling. The "Call con- trol" key is blinking and you hear a notification tone. Press the blinking "Call control"...
  • Page 28: Making Calls

    Basic functions Step by step Making calls If you selected the option "Busy When Dialing" page 81, you will not be interrupted by an in- coming call. In this case, the caller hears the busy signal. Off-hook dialing Lift the handset. Enter the number if nec.
  • Page 29: On-Hook Dialing

    Basic functions Step by step On-hook dialing The connection is set up with on-hook dialing via the loudspeaker (speakerphone mode) or via a connected headset. Press the key shown. Press the key if a headset is connected. and/or Enter the station number. Press or wait until the dial delay expires (see page 79).
  • Page 30: Immediate Dialing

    Basic functions Step by step Immediate dialing Immediate dialing should only be activated if adminis- trator has configured and approved a dial plan. Immediate dialing is deactivated by default. For this rea- son after entering the number you must either confirm the "Dial"...
  • Page 31: Dialing Using The Hot Or Warm Line Function

    Basic functions Step by step Dialing using the hot or warm line function Your administrator can configure a hot or warm line for your phone. If you lift the handset of the phone or press the loud- speaker key • with a hot line immediately or •...
  • Page 32: Redial

    Basic functions Step by step Redial You must have activated the call journal in order to use the call list. This also applies for redialling the last number dialled page 94. If the call journal is disabled, you will be shown the mes- sage "Key function unavailable"...
  • Page 33 Basic functions Step by step Redialing from the idle menu Redial {1} S. Hawking Select and confirm from the idle display context menu page 29). The last phone number entered is dialed. A secure voice communication is indicated by a closed padlock icon on the graphic display;...
  • Page 34: Consulting A Second Party

    Basic functions Step by step Consulting a second party You can call a second party while a call is in progress. The connection to the first party is placed on hold. Prerequisite: You are conducting a call. Consult Select and confirm the option shown in the connec- tions’s context menu.
  • Page 35: Ending A Consultation Call

    Basic functions Step by step Ending a consultation call You end the consultation Disconnect & return Select and confirm the option shown in the second party's context menu. The consultation call is disconnected. The call with the first party is resumed. The second party hangs up If the second call partner hangs up, you will be prompt- ed to retrieve the first call again if "Hold and hang-up"...
  • Page 36: Switching To The Held Party (Alternating)

    Basic functions Step by step Switching to the held party (alternating) Prerequisite: You are conducting a consultation call. Alternate? Select and confirm the option shown in the connec- tion’s context menu. It does not matter which context menu is open when alternating.
  • Page 37: Putting On Hold And Retrieving Successively Or Simultaneously

    Basic functions Step by step Putting on hold and retrieving successively or simultaneously Putting an active call on hold Prerequisite: You have a single-line phone and are con- ducting a consultation call page 34 or have answered a second call page 68.
  • Page 38: Connecting Parties

    Basic functions Step by step Connecting parties You can connect the first party with the party you con- sulted, clearing down your connection to both parties in the process. Prerequisite: You are conducting a consultation call page 34 and call joining must be allowed page 38.
  • Page 39: Call Forwarding

    Basic functions Step by step Call forwarding You can forward calls for your phone to another phone. You can also change, activate and deactivate call for- warding during a call. The function Forwarding must be authorized by administrator. On multi-line telephones ( page 13), you can only configure call forwarding for the primary line.
  • Page 40: Activate Or Deactivate Immediate Forwarding

    Basic functions Step by step Activate or deactivate immediate forwarding Press the key shown. Deactivating call forwarding If call forwarding was activated for All calls, it will now be automatically deactivated. Activate forwarding to last destination. The pop-up menu opens: The message: "Set forward on to"...
  • Page 41: Saving Destination Phone Numbers For Call Forwarding

    Basic functions Step by step Saving destination phone numbers for call forwarding You can also enter the call forwarding settings via the user menu ( page 60) or via the WEB Sur- face page 184. Press the key shown. The pop-up menu opens: The message: "Set forward on to"...
  • Page 42 Basic functions Step by step Edit favourites Select and confirm forwarding type in context menu. Destination 1 Select and confirm the option shown. Enter/edit and confirm the destination phone number. If necessary, define additional destination phone num- bers. Save & Exit Select and confirm the option shown Copy and insert destination phone numbers The current destination phone number for a call for-...
  • Page 43: Activate/Deactivate Call Forwarding

    Basic functions Step by step Assign a destination phone number for call for- warding Prerequisite: At least one destination phone number has already been saved. All calls g3339 Select forwarding type (here for instance All calls) 3336 Select and confirm a saved destination in the context menu of the relevant forwarding type.
  • Page 44 Basic functions Step by step All calls (default setting is off) Busy No reply Press the illuminated key to open the call display. If All calls was activated, the forwarding destination is dis- played with the forwarding symbol and the r key illuminates.
  • Page 45: Call Forwarding Chain

    Basic functions Step by step Call forwarding chain Sometimes calls to a station are forwarded to another station which also has call forwarding or DND activated. This can create a call forwarding chain consisting of sev- eral telephones where the last member of the chain is your phone.
  • Page 46: Callback

    Basic functions Step by step Callback You can request a callback if the station called is busy or if nobody answers. You receive a callback when the other party’s line be- comes free. This option is only available if both you and ad- ministrator has activated the function page 48).
  • Page 47: Responding To A Callback

    Basic functions Step by step Responding to a callback Prerequisite: A callback was requested. Your phone rings and station information appears on the graphic dis- play. The pop-up menu opens: Accepting a callback Accept? Select and confirm the option shown. Rejecting a callback Prerequisite: The function Reject is authorized by ad- ministrator.
  • Page 48: Allow Callback

    Basic functions Step by step Allow callback Prerequisite: The function Callback is authorized by ad- ministrator. z You can also configure this setting via the Web interface page 184. Press the key shown. Settings Select and confirm the option shown. User Select and confirm the option shown.
  • Page 49: Calling Back Missed Calls

    Basic functions Step by step Calling back missed calls Calls received while you are absent are indicated by a page 28). The O func- message on the idle display ( tion key also lights up. Moreover, the message key O and/or the alert bar flash or illuminate depending on the setting made by the administrator.
  • Page 50: Programmable Sensor Keys

    Programmable sensor keys Step by step Programmable sensor keys The phone features a range of functions that can, if re- quired, be stored on programmable sensor keys. The phone comes with six sensor keys, all of which can be programmed on two separate levels. The "Shifted"...
  • Page 51: Programming Sensor Keys

    Programmable sensor keys Step by step Programming sensor keys z You can also configure this setting via the Web interface page 184. Beginning programming Directly via a sensor key Hold down the sensor key to which a function should be assigned until the programming prompt is displayed.
  • Page 52: Beginning Programming

    Programmable sensor keys Step by step Beginning programming Normal Select and confirm the option shown to program the first level. Shifted Select and confirm the option shown to program the second level. Do not disturb Select and confirm the required function in the list (e. g. Do not disturb).
  • Page 53 Programmable sensor keys Step by step Enter and confirm a stations’s destination phone num- ber. You can select and insert special characters in the dial- ing sequence: « Clear call ~ Make consultation » Make normal call ¬ Pause The pop-up menu also offers the following functions: •...
  • Page 54: Feature Toggle

    Programmable sensor keys Step by step Feature toggle Only available for Hunt group functions ( page 135). Hold down the sensor key to which a function should be assigned until the programming prompt is displayed. If the prompt is not displayed or a programmed function is not executed, then you can only launch key programming via the user menu (ask your administrator about the current setting).
  • Page 55: Forwarding

    Programmable sensor keys Step by step Forwarding Hold down the sensor key to which a function should be assigned until the programming prompt is displayed. If the prompt is not displayed or a programmed function is not executed, then you can only launch key programming via the user menu (ask your administrator about the current setting).
  • Page 56: Using Sensor Keys

    Programmable sensor keys Step by step Using sensor keys The use of programmed functions depends on the phone’s status. The relevant display appears once you have pressed a sensor key. Example 1: Calling saved number Prerequisite: The idle menu is displayed on the graphic display.
  • Page 57: Resetting Sensor Keys

    Programmable sensor keys Step by step Resetting sensor keys You can reset sensor keys you configured to factory set- tings (see also page 170). Press the key shown. Settings Select and confirm the option shown. User Select and confirm the option shown. if nec.
  • Page 58: Enhanced Phone Functions

    Enhanced phone functions Step by step Enhanced phone functions Incoming calls Accepting calls via the headset Prerequisite: The headset is connected. The LED flashes when a call is received. Press the key shown. Conduct call. Ending the call: Press the key shown. The LED goes out. Deflecting a call Using call deflection Prerequisite: An incoming call is displayed or signaled.
  • Page 59 Enhanced phone functions Step by step Permitting call deflection z You can also configure this setting via the Web interface page 184. Deflect" must be authorized by administra- tor. Press the key shown. Settings Select and confirm the option shown. User Select and confirm the option shown.
  • Page 60: Rejecting A Call

    Enhanced phone functions Step by step Rejecting a call You can reject an incoming call. "Reject" must be autho- rized by administrator. In the pop-up menu: Reject Select and confirm the option shown. The caller hears a busy signal. If the rejected caller’s phone number is transmit- ted, it is saved in the call list.
  • Page 61: Setting Alerts

    Enhanced phone functions Step by step Setting alerts Use the Call forward alerts menu to enable and disable visual and audible alerts for call forwarding (not possible with the Forwarding key). Alerts Select and confirm the option shown. Visual alerts= No Select the option shown.
  • Page 62: Placing A Call On Hold

    Enhanced phone functions Step by step Placing a call on hold You can use this function to place an ongoing call on hold, for instance, to prevent the other party overhear- ing a conversation with a colleague in the same room. The held party hears music on hold if Music on hold is active on this party’s phone ( page 67).
  • Page 63 Enhanced phone functions Step by step Held call wait status After placing a call on hold, you can replace the handset and then decide whether to retrieve the call or disconnect. Prerequisite: You placed a call on hold and replaced the handset or pressed the loudspeaker key in speaker- phone mode.
  • Page 64 Enhanced phone functions Step by step Activating/deactivating the hold reminder tone z You can also configure this setting via the Web interface page 184. Press the key shown. Settings Select and confirm the option shown. User Select and confirm the option shown. if nec.
  • Page 65 Enhanced phone functions Step by step Setting the hold reminder time Use the "Hold reminder" function to set the length of the timeout before an automatic reminder is issued about a held call. The minimum value is 1, that is, the reminder is output after one minute.
  • Page 66 Enhanced phone functions Step by step Activating/deactivating Hold and hang-up This function works in the following call scenarios: • You have placed a call on hold and hang up. • You are conducting a consultation call and the second call partner hangs up. •...
  • Page 67 Enhanced phone functions Step by step Music on hold Music on hold is played back when you are placed on hold by another party, providing this option is active. z You can also configure this setting via the Web interface page 184.
  • Page 68: Call Waiting (Second Call)

    Enhanced phone functions Step by step Call waiting (second call) You can accept a second incoming call in the course of an ongoing call. The caller hears the on-hook signal while you hear a call-waiting signal tone. You can ignore or accept the second call. Before you ac- cept the second call, you can end the first call or place it on hold for subsequent retrieval.
  • Page 69 Enhanced phone functions Step by step Disconnecting the second call Disconnect & return Select and confirm the option shown in the second call’s context menu. The call to this station is discon- nected and the call to the first station is reconnected. Ending the second call by hanging up If you or the second call partner hangs up, you will be prompted to retrieve the first call again if "Hold and...
  • Page 70 Enhanced phone functions Step by step Deflecting a second call Prerequisite: You are conducting a call and call waiting is allowed ( page 70). In the pop-up menu: Deflect Select and confirm the option shown. Enter and confirm the phone number. The second call is deflected to the destination speci- fied.
  • Page 71 Enhanced phone functions Step by step if nec. Enter and confirm the User password. Configuration Select and confirm the option shown. Incoming calls Select and confirm the option shown. Handling Select and confirm the option shown. Allow call waiting Select and confirm the option shown. Select and confirm the option shown.
  • Page 72: Transferring A Call

    Enhanced phone functions Step by step Transferring a call You can transfer your current call to another party with or without consultation. Blind transfer Prerequisite: You are conducting a call. The options "Al- low call transfer" and "Transfer on ring" were allowed page 73).
  • Page 73 Enhanced phone functions Step by step If the party does not answer, you will be called back by the first party. Allowing call transfer z You can also configure this setting via the Web interface page 184. Press the key shown. Settings Select and confirm the option shown.
  • Page 74 Enhanced phone functions Step by step Allowing "Transfer on Ring" If this option is allowed, you can activate call transfer by replacing the handset even before the called party an- swers. z You can also configure this setting via the Web interface page 184.
  • Page 75: Cti Calls

    Enhanced phone functions Step by step CTI calls Beep on auto-answer Speakerphone mode activates automatically on your phone if you use a CTI application (such as Outlook) to dial a number when Auto Answer is active. If Auto An- swer is not active, the phone rings first and you have to press the loudspeaker key or lift the handset to set up the call.
  • Page 76 Enhanced phone functions Step by step Beep on auto-reconnect You can reconnect a held call both via the CTI applica- tion and via the phone. A beep sounds when you toggle between an active call and a held call when the function is active.
  • Page 77: Making Calls

    Enhanced phone functions Step by step Making calls If you want to dial a call from a phonebook or a call list, you should not lift the handset or press the loudspeaker or headset key before. Dialing with the DDS key You can program frequently used phone numbers on programmable keys ( page 50).
  • Page 78: Dialing A Phone Number From A List

    Enhanced phone functions Step by step Dialing a phone number from a list The following call lists are available in the "Calls" directo- • Missed • Dialed • Received • Forwarded For a detailed description of the call lists, see page 36.
  • Page 79: Using Autodial Delay

    Enhanced phone functions Step by step Using autodial delay A number is automatically dialed after a set delay start- ing from the entry of the number’s last digit. The auto- dial delay can be used: • when dialing in idle mode •...
  • Page 80 Enhanced phone functions Step by step Settings for autodial delay z You can also configure this setting via the Web interface page 184. The setting does not affect automatic emergency number dialing. If you select Autodial delay, you must either confirm the "Dial"...
  • Page 81 Enhanced phone functions Step by step Allowing "Busy When Dialling" If you activate this function, an incoming call received while you are performing dialing is rejected. The caller then hears the busy signal. z You can also configure this setting via the Web interface page 184.
  • Page 82: Conference

    Enhanced phone functions Step by step Conference Local conference This type of conference is also referred to as a three- party conference. It involves up to three participants. Prerequisite: You are conducting a consultation call page 34 or have accepted a second call page 68, and the conference function is active page 83.
  • Page 83 Enhanced phone functions Step by step Ending a local conference Allowing call partners to continue a conference af- ter you exit Prerequisite: The function "Allow joining in a local con- ference" ( page 84) was activated. Exit Conf? Select and confirm the option shown in the "Confer- ence"...
  • Page 84 Enhanced phone functions Step by step Allowing joining in a local conference You can use this option to decide whether or not your call partners are allowed to join calls after you exit the conference call. z You can also configure this setting via the Web interface page 184.
  • Page 85: System-Based Conference

    Enhanced phone functions Step by step System-based conference This type of conference is also referred to as a large con- ference. It can include up to ten parties. Prerequisite: You are conducting a consultation call page 34 or you have accepted a second call page 68, and the "System conference"...
  • Page 86 Enhanced phone functions Step by step Add party Prerequisite: You are conducting a consultation call and the conference is on hold. Conference? Select and confirm the option shown in the consultation call’s context menu. The party is added to the confer- ence.
  • Page 87: Phonebooks And Call Lists

    Phonebooks and call lists Step by step Phonebooks and call lists Local phonebook The personal phonebook is restricted to 100 entries. If you have configured a sensor key for the local phone- book, you can open it using this sensor key page 50).
  • Page 88: Deleting A Contact

    Phonebooks and call lists Step by step Niels, Bohr Select the required entry. Details Select and confirm the option shown in the context menu. Last name Select and confirm, for example the Last name field. Change and confirm . Save & Exit Select and confirm the option shown.
  • Page 89: Searching For A Contact

    Phonebooks and call lists Step by step Searching for a contact Press the key shown. Personal Confirm to open the local phonebook. Option Is displayed Enter the first letter of the name you are searching, e.g. J L 5 (Abc) Kirsch, Erika The name first found in which the first letter is K is dis- played.
  • Page 90: Ldap Database

    Phonebooks and call lists Step by step LDAP database You can search an LDAP database (corporate phone- book) for contact entries if you can reach this database over your network and your access was correctly con- figured by your administrator. You can search for the name (simple search) or for dif- ferent entry information (advanced search) e.
  • Page 91: Extended Ldap Editing

    Phonebooks and call lists Step by step Extended LDAP editing Viewing an LDAP entry Prerequisite: You found and selected an LDAP entry (see above). Details Select and confirm the option shown in the context menu for the entry. All fields of the entry are displayed. Resetting the search fields Prerequisite: The search fields are listed.
  • Page 92: Quick Search

    Phonebooks and call lists Step by step Quick search Press the key shown. Corporate Select and confirm to open the company-wide Phone book. Option Is displayed Enter the first letter of the name you are looking for, e.g. "k". j l 5 (abc) Kirsch, Erika Do not enter any further characters.
  • Page 93: Call Lists

    Phonebooks and call lists Step by step Call lists For a detailed description of the different call lists, see page 36. The function must be activated in order to view and manage call lists page 94, otherwise the menu option "Calls" is not offered. Editing entries Selecting an entry Press the key shown.
  • Page 94: Activating/Deactivating The Call Journal

    Phonebooks and call lists Step by step Activating/deactivating the call journal The function can be disabled in order to prevent unau- thorised third parties gaining information on the other party involved in the call from the call lists. No further calls or conversations are then logged.
  • Page 95: Making Calls With Multiple Lines

    Making calls with multiple lines Step by step Making calls with multiple lines You can use your OpenStage 40 as a multi-line phone. If you have any questions regarding how to configure your OpenStage phone as a multi-line phone, please contact your administrator.
  • Page 96: Making Calls

    Making calls with multiple lines Step by step Using the line keys Press the flashing line key. Speakerphone mode. Accept Select and confirm the option shown. Speakerphone mode. Making calls You must seize a line before you can make calls on a multi-line telephone.
  • Page 97: Automatic Trunk Seizure

    Making calls with multiple lines Step by step Automatic trunk seizure Prerequisite: Your administrator has configured auto- matic trunk seizure. Lift the handset or press the speakerphone mode or headset key. The line defined during configuration is seized. Enter the station number. The connection is set up. Dialing the last dialed number Regardless of the line used, the last number dialed on your telephone is displayed for redialing in the selected...
  • Page 98: During Calls

    Making calls with multiple lines Step by step During calls Making and receiving calls on a single line If you only use one line on your multi-line telephone to make calls, and you receive calls on the same line, the phone operates in the same way as a single-line tele- phone: •...
  • Page 99: Putting A Line On Hold

    Making calls with multiple lines Step by step All multi-line users that share the line on which the call is being held ( page 23) can now pick up the held call. To prevent other users from an- swering the held call, you must place the call on "Consultation"...
  • Page 100: Lines With Hot Or Warm Line Function

    Making calls with multiple lines Step by step Lines with hot or warm line function Your administrator can configure a hot or warm line for the primary and secondary line. The function is activated when on • The Primary line you pick up the phone’s handset or press the line or loudspeaker key •...
  • Page 101: Busy Override

    Making calls with multiple lines Step by step Save & Exit Select and confirm the option shown. Busy override A station of a line trunk group is on a call. It’s primary line is configured as a secondary line on your phone. This line now has the status "busy."...
  • Page 102: Direct Station Selection Keys

    Making calls with multiple lines Step by step Direct station selection keys Apart from line keys, administrator can also configure direct station selection (DSS) keys. You can use a DSS key to call an internal station directly, pick up calls for this station or forward calls directly to it.
  • Page 103: Call Pickup

    Making calls with multiple lines Step by step Call pickup You can pick up calls for another DSS station. If a call is waiting on their line, the LED flashes. Indirect pickup Prerequisite: The auto-answer function must be deac- tivated page 75.
  • Page 104: Deflecting A Call To A Dss Station

    Making calls with multiple lines Step by step Deflecting a call to a DSS station Prerequisite: The deflect function must be approved for DSS keys. For information on the current setting, page 59. If you receive a call on one of your lines, you can imme- diately deflect it to the DSS station.
  • Page 105: Making Calls In An Executive-Secretary Team

    Making calls with multiple lines Making calls in an executive-secretary team An executive-secretary team is configured by the relevant administrator and may include up to four executive and up to two secretary telephones. Sample scenarios This example assumes that two executive and two secretary phones are configured.
  • Page 106: Accepting A Call

    Making calls with multiple lines Step by step Accepting a call Incoming calls for the executives should be forwarded immediately to the assigned secretary and answered there. The line overview ( page 109) shows whether the executive has activated call forwarding. Accepting calls at the secretary phone An incoming call for "Executive 1"...
  • Page 107: Connecting A Call

    Making calls with multiple lines Step by step Forward to Secretary 2 An incoming call for "Executive 1" rings at the assigned „Secretary 1“ . The call is not answered. After a speci- fied period the call is forwarded to "Secretary 2". The line key of the "Secretary 2"...
  • Page 108 Making calls with multiple lines Step by step Connecting with consultation Press the DSS "Executive 1" key. "Executive 1" answers. Announce the call. Press the hang-up, loudspeaker or headset key. You can also select "Complete Xfer" from the con- text ment. Connecting without consultation Press the DSS "Executive 1"...
  • Page 109: Dss Keys Can Be Used

    Making calls with multiple lines Step by step DSS keys can be used These keys are configured in such a way that every phone can be reached by every phone in the group. The DSS keys are also used for consultation calls. Press a team member’s DSS key.
  • Page 110: Settings For Multiline (Keyset)

    Making calls with multiple lines Step by step Settings for MultiLine (keyset) The details for each keyset line contain supplementary information for the user. The following uneditable fields are displayed: • Address – Displays the phone number for the line •...
  • Page 111: Setting The Time For A Delayed Ringer

    Making calls with multiple lines Step by step Setting the time for a delayed ringer Specify the length of time before a held call should be signaled on a line. z You can also configure this setting via the Web interface page 184.
  • Page 112: Configuring The "Overview" Tab Display

    Making calls with multiple lines Step by step Configuring the "Overview" tab display Specify here the sequence in which the individual lines in the "Overview" tab should appear on the display. z You can also configure this setting via the Web interface page 184.
  • Page 113: Line Preview

    Making calls with multiple lines Step by step Line preview Prerequisite: You are already on a call on one line and a further call rings on a secondary line. You have pro- grammed a sensor key with the "Preview" function page 50.
  • Page 114: Rollover For A Line

    Making calls with multiple lines Step by step Rollover for a line Your administrator can determine how rollover calls are to be signaled. Only the relevant line key blinks. You hear a special advisory tone via the currently ac- tive microphone and the corresponding line key blinks. The ringer melody set sounds briefly (approx.
  • Page 115: Privacy/Security

    Privacy/security Step by step Privacy/security Deactivating the ringer You can deactivate your ring tone if you do not want to be disturbed by your phone ringing. Hold down the key shown. The "Ringer off" icon appears in the status bar on the idle display page 27.
  • Page 116: Do Not Disturb

    Privacy/security Step by step Do not disturb If "Do not disturb" is activated, your telephone will not ring. The caller hears the busy signal. On multi-line telephones ( page 13) you can only activate the "Do not disturb" function for your primary line.
  • Page 117: Allowing "Do Not Disturb

    Privacy/security Step by step Allowing "Do not disturb" z You can also configure this setting via the Web interface page 184. Press the key shown. Settings Select and confirm the option shown. User Select and confirm the option shown. if nec. Enter and confirm the User password.
  • Page 118: Security

    Privacy/security Step by step Security User password Your User password protects your individual configura- tions, including your language settings. You can also use the User password to lock your telephone page 121. The Administrator may have configured the follow- ing settings: •...
  • Page 119 Privacy/security Step by step Press the key shown. Settings Select and confirm the option shown. User Select and confirm the option shown. if nec. Change and confirm User password. Security Select and confirm the option shown. Change user password Select and confirm the option shown. Current password Select and confirm the option shown.
  • Page 120 Privacy/security Step by step Deactivate user password You can deactivate the phone’s password prompt if a password has already been configured. The deactivation of the password prompt does not affect the Web interface page 184 or CTI applications that use a password prompt. As long as the user password is deactivated, you do not have access to user settings via the Web interface.
  • Page 121: Phone Locking

    Privacy/security Step by step Phone locking You can lock your phone to protect it against unautho- rized access. In this way, no one can make calls or change your user settings unless they know your user password. Predefined numbers from the dial plan can still be dialed when the phone is locked.
  • Page 122 Privacy/security Step by step Save & Exit Select and confirm the option shown. The phone is locked. If an emergency number has been entered on the telephone by administrator, Emergency call will be offered on the display once you have acti- vated the phone lock.
  • Page 123: Mobility

    Mobility Step by step Mobility Prerequisite: Your phone is configured to support mo- bility by administrator. A DLS server is available in the LAN and its address is entered in the phone. Mobility scenarios When you log on to your phone, or any other mobility- enabled phone, the following scenarios are possible: Logging on and off at the same phone •...
  • Page 124: Logging On And Off At The Same Phone

    Mobility Step by step Logging on and off at the same phone Logging on to the phone No other mobility user is logged on. Logon via a key If a sensor key is configured for Mobility . Press the "Mobility" sensor key. Logon via the context menu Mobile logon Select and confirm the option shown in the idle display...
  • Page 125: Logging Off From The Phone

    Mobility Step by step Logging off from the phone Prerequisite: You are logged on as a mobility user. Logoff via key If a program key is configured for Mobility. Press the "Mobility" program key. Logon via the context menu Mobile logoff Select and confirm the option shown in the idle display context menu page 30.
  • Page 126: Logging On At Different Telephones

    Mobility Step by step Logging on at different telephones An attempted login is rejected if the user is already logged on to another phone and "Logon with forced logoff" is disabled for the mobility user. Logging on with forced logoff at a remote phone If the user is already logged on at another phone and the remote phone is busy, the logon is rejected.
  • Page 127: Logging On With Forced, Delayed Logoff At A Remote Phone

    Mobility Step by step Logging on with forced, delayed logoff at a remote phone If the remote phone is busy and your administrator en- abled "Forced logoff during call" with a set timeout, forced logoff does not occur until this timeout expires. Logon via a key If a program key is configured for Mobility.
  • Page 128: Openscape Voice Functions

    OpenScape Voice functions Step by step OpenScape Voice functions The OpenScape Voice supports a number of functions that you can activate and deactivate from your phone. On multi-line telephones, the full scope of Open- Scape Voice functions is only available for the pri- mary line.
  • Page 129: Making Anonymous Calls

    OpenScape Voice functions Step by step Making anonymous calls Your administrator decides whether or not your caller ID (name and phone number) is displayed on a called par- ty’s station. Anonymous calling is when your data is not transmitted. The settings configured can be deacti- vated, however, for specific calls.
  • Page 130: Temporarily Activating Anonymous Calling For The Next Call

    OpenScape Voice functions Step by step Temporarily activating anonymous calling for the next call If your administrator activated caller ID transmission for your phone, you can deactivate this setting for the next call as follows: Lift the handset. Enter the code (see the table of codes page 148).
  • Page 131: Creating A List For Selective Calls

    OpenScape Voice functions Step by step Creating a list for selective calls For call acceptance You can create a list of the phone numbers from which you are willing to accept calls (also known as a selection list). Your administrator knows how long this list may be in the OpenScape Voice used on site in your facility.
  • Page 132: For Call Rejection

    OpenScape Voice functions Step by step For call rejection As for selective call acceptance, you can create a selec- tion list with the phone numbers of parties from whom you are not willing to accept calls. Your administrator knows how long this list may be in the OpenScape Voice used on site in your facility.
  • Page 133: Anonymous Calls

    OpenScape Voice functions Step by step Anonymous calls Rejecting You can reject all calls from parties that activated a data protection feature (for example, caller ID suppression) to prevent their phone number from being transmitted. In this case, you are not informed that a call was reject- Lift the handset.
  • Page 134: Using Abbreviated Dialing

    OpenScape Voice functions Step by step Using abbreviated dialing Abbreviated dialing gives you access to a central list of frequently dialed phone numbers. You can dial a specific phone number by simply entering a digit string. As these are three-digit numbers, you can store up to 1000 phone numbers.
  • Page 135: Hunt Group Functions

    OpenScape Voice functions Step by step Hunt group functions To ensure optimum handling of specific calls, your tele- phone can be assigned to a pickup group page 22 and/or a hunt group. Your administrator can incorporate multiple telephones in a hunt group. If your telephone is assigned to a hunt group, OpenScape Voice forwards calls for the members of your group in accordance with specific rules defined by your administrator.
  • Page 136: Marking The Last Line In The Hunt Group Chain

    OpenScape Voice functions Step by step Marking the last line in the hunt group chain Sets the "stop hunt" line in the hunt group chain. The system will stop looking for a free line in the hunt group chain after it reaches this line. Activating Lift the handset.
  • Page 137: Reachability

    OpenScape Voice functions Step by step Reachability You can make either serial calls or simultaneous calls on several sites. The features for this are • Serial call • Parallel call Prerequisite: The administrator has configured the re- spective feature for your main number in OpenScape Voice.
  • Page 138: Parallel Call

    OpenScape Voice functions Step by step is informed that the call is being routed to another sta- tion. The connection is established with the first phone that accepts the call. If the call is not answered by any phone, it is forwarded to the configured forwarding destination (on no reply) or to a "rejection announcement".
  • Page 139 OpenScape Voice functions Step by step Activating/deactivating parallel call via code You can activate/deactivate the parallel call without hav- ing to change to edit mode. Prerequisite: You have already entered numbers in the parallel call list. Lift the handset. Enter the code to activate or deactivate the parallel call (see code table page 148).
  • Page 140: Parking A Call

    OpenScape Voice functions Step by step Parking a call If you have answered a call for a colleague and cannot forward it to him, you can park the call. Call park You are conducting the call. Let the other party know, e.g.
  • Page 141: Silent Monitoring

    OpenScape Voice functions Step by step Silent Monitoring If this function has been configured by administrator and enabled for the destination phone, you can join an active call of an internal station and listen in unnoticed (muted) or with the knowledge of the target station (ac- tive).
  • Page 142: Muted Silent Monitoring

    OpenScape Voice functions Step by step Muted silent monitoring Station A and B are on a call. You want to monitor a call but so that neither station notices. internal station A Your phone internal or external station B • You can hear station A but cannot talk to him be- cause he cannot hear you •...
  • Page 143: One-Way Intercom And Two-Way Intercom Function

    OpenScape Voice functions Step by step One-way Intercom and Two-way Inter- com function With One-way Intercom or Two-way Intercom, the loud- speaker or speakerphone function of a destination phone is activated automatically when the connection is established. Use of these functions is conceivable for example between an executive and secretary or be- tween a doctor and receptionist.
  • Page 144: One-Way Intercom

    OpenScape Voice functions Step by step One-way Intercom From your phone, you can directly call any team mem- ber whose telephone has a loudspeaker. One-way Intercom with variable input of member number Lift the handset. Enter the code for One-way Intercom (see code table page 148) followed by the one or two-digit member number of the respective team member.
  • Page 145: Announcing The Local Phone Number

    OpenScape Voice functions Step by step Two-way Intercom to a saved member number Prerequisite: The code for Two-way Intercom and the member number are programmed on a sensor key. Press the programmed sensor key. A connection to the team member is established immediately and your speakerphone function will be switched on.
  • Page 146: Dialling The Last Caller

    OpenScape Voice functions Step by step Dialling the last caller You can retrieve and dial the phone number of the last answered or dialled caller. The following two functions could be used alternatively if you have disabled the call journal page 94.
  • Page 147: Picking Up Out-Of-Hours Calls

    OpenScape Voice functions Step by step Picking up out-of-hours calls If your switchboard is no longer attended after a certain time, an out-of-hours call function can be configured on one or more phones for this period. For example, if you hear one of the phones that has an out-of-hours call function configured ringing when the office is closed, you can pick up the call early from your phone.
  • Page 148: Code Table For Openscape Voice Functions

    OpenScape Voice functions Code table for OpenScape Voice functions Ask your administrator to enter the latest codes in the following table. Print this page as an overview. Function Code Description Making anonymous calls off page 129 Making anonymous calls on page 129 Making anonymous calls temporarily on page 130...
  • Page 149: Individual Phone Configuration

    Individual phone configuration Step by step Individual phone configuration Display Adjusting the display to a comfortable reading angle You can swivel the display unit. Adjust the display unit so that you can clearly read the screen. Setting contrast The display has six contrast levels that you can set ac- cording to your light conditions.
  • Page 150: Adjusting The Brightness

    Individual phone configuration Step by step Adjusting the brightness The display has seven contrast levels that you can set according to your light conditions. z You can also configure this setting via the Web interface page 184. Press the key shown. Settings Select and confirm the option shown.
  • Page 151: Backlight Time

    Individual phone configuration Step by step Backlight time You can have the background lighting switch off auto- matically after a time defined by you. z You can also configure this setting via the Web interface page 184. Press the key shown. Settings Select and confirm the option shown.
  • Page 152: Contrast For The Openstage Key Module

    Individual phone configuration Step by step Contrast for the OpenStage Key Module If an OpenStage Key Module is connected to your OpenStage 40, you can set contrast for it. Press the key shown. Settings Select and confirm the option shown. User Select and confirm the option shown.
  • Page 153: Date And Time

    Individual phone configuration Step by step Date and time You can set the date and time display here if necessary. z You can also configure these settings via the Web inter- face page 184. Setting the time Press the key shown. Settings Select and confirm the option shown.
  • Page 154: Setting Daylight Saving Time

    Individual phone configuration Step by step Setting daylight saving time Prerequisite: Auto DST is deactivated page 155. z You can also configure this setting via the Web interface page 184. Press the key shown. Settings Select and confirm the option shown. User Select and confirm the option shown.
  • Page 155: Automatic Daylight Saving Time

    Individual phone configuration Step by step Difference (mins) Select and confirm the option shown. Enter and confirm the difference between daylight and standard time in minutes. Save & Exit Confirm. Automatic daylight saving time The Auto DST setting (automatic time-update) is pro- vided for information purposes and can only be changed by your administrator.
  • Page 156: Time Display Format

    Individual phone configuration Step by step Time display format z You can also configure this setting via the Web interface page 184. Press the key shown. Settings Select and confirm the option shown. User Select and confirm the option shown. if nec.
  • Page 157: Audio

    Individual phone configuration Step by step Audio Volumes Use this selection to set the following volumes: • Loudspeaker • Ringer • Handset • Headset • Handsfree • Rollover Example: Handset Press the key shown. Settings Select and confirm the option shown. User Select and confirm the option shown.
  • Page 158: Settings

    Individual phone configuration Step by step Settings Room character To ensure that the other party can hear you properly in speakerphone mode, you can adjust the phone to the room acoustics by choosing one of the following room character conditions: "Normal", "Echoing", "Muffled" . z You can also configure this setting via the Web interface page 184.
  • Page 159 Individual phone configuration Step by step if nec. Enter and confirm the user password. Audio Select and confirm the option shown. Settings? Select and confirm the option shown. Ringer file Select and confirm the option shown. ABC.wav Select and confirm the required ringer file or "pattern."...
  • Page 160 Individual phone configuration Step by step Pattern sequence z You can also configure this setting via the Web interface page 184. Prerequisite: You have choosen the "pattern" ringtone, page 158. Press the key shown. Settings Select and confirm the option shown. User Select and confirm the option shown.
  • Page 161 Individual phone configuration Step by step Country setting for speakerphone mode Enter the country setting you prefer for speakerphone mode here (see page 19). z You can also configure this setting via the Web interface page 184. Press the key shown. Settings Select and confirm the option shown.
  • Page 162 Individual phone configuration Step by step Setting headset port use Here you set whether you are using a wired or cordless DECT headset. z You can also configure this setting via the Web interface page 184. Press the key shown. Settings Select and confirm the option shown.
  • Page 163: Tone And Indication With An Unsecured Voice Connection

    Individual phone configuration Step by step Tone and indication with an unsecured voice connection Use this option to activate an alerting tone that you hear when a secure voice connection with the party you are currently talking to ceases to be secure. The message "Nonsecure connection"...
  • Page 164: Key Click

    Individual phone configuration Step by step Key click You can configure whether a key click should be audible when a key is pressed. You can also decide whether this should apply for all keys or only for the keys on the keypad.
  • Page 165: Setting The Language And Country

    Individual phone configuration Step by step Setting the language and country Selecting a language z You can also configure this setting via the Web interface page 184. Press the key shown. Settings Select and confirm the option shown. User Select and confirm the option shown. if nec.
  • Page 166 Individual phone configuration Step by step You may choose from the following languages: 1. Bahasa Indonesia 2. Bahasa Malaysia 3. Brasileiro 4. Català Ceština 6. Dansk 7 . Deutsch 8. Eesti keel 9. English 10. English(US) 11. Español 12. Français 13.
  • Page 167: Country-Specific Setting

    Individual phone configuration Step by step Country-specific setting Adapt your phone settings to suit the country-specific conditions (for example, transmission parameters). z You can also configure this setting via the Web interface page 184. Press the key shown. Settings Select and confirm the option shown. User Select and confirm the option shown.
  • Page 168: Context Menu

    Individual phone configuration Step by step Context menu After a connection is set up, a context menu appears with dependent functions. You can activate/deactivate the automatic display and can also set how long the context menu should be displayed. z You can also configure this setting via the Web interface page 184.
  • Page 169: Network Information

    Individual phone configuration Step by step Network information This information overview in the user area of the service menu provides you with information about the IP ad- dress or name of the phone and the HTML address of the web-interface. It also provides real-time data about the network activity of the phone.
  • Page 170: Resetting User Data

    Individual phone configuration Step by step Resetting user data The following user-specific settings changed via the phone menu or the Web interface can be reset to facto- ry settings. • Display contrast • Language setting • Audio settings – Volumes –...
  • Page 171: Call Recording

    Call recording Step by step Call recording A central voice recorder is installed in the network for recording calls to which your telephone connects in order to record the current voice traffic. The recorder records the entire voice flow of two or more participants.
  • Page 172: Explanations Of Recording

    Call recording Step by step incoming and outgoing calls will also be recorded. If you pause the recorder during a call, special calls such as consultation calls, call pickups and second calls will not be recorded as long as the recorder is paused. If the telephone reverts to idle status, the AutoStart process is set up again for the next call.
  • Page 173: Enhanced Functions

    Call recording Step by step Enhanced functions: 1. A conference can be set up or cleared down during recording. 2. A consultation can be performed during recording. 3. Call transfer is also available during recording. 4. A second call can be accepted during recording. The following features are not supported: 1.
  • Page 174: Recording Conversations

    Call recording Step by step Recording conversations Using the call recording feature The recording function can be used in a similar way to a recorder, for example for recording music. The recorder can be: switched on (standby .) • • switched off or stopped (~) •...
  • Page 175: Manual Call Recording

    Call recording Step by step Manual call recording Activating or deactivating call recording when the telephone is in idle mode. Prerequisite: Manual mode is selected. The recording button is configured and indicates the status. Recording on Select the option shown in the telephone's context menu to enable the option.
  • Page 176: Controlling Call Recording

    Call recording Step by step Controlling call recording Starting call recording manually during a call Prerequisite: Manual mode or AutoStart is selected. You are conducting a call. Recording has not started. The recording button LED is not lighting. You are conducting a call (see also page 172).
  • Page 177: Consultation During Call Recording

    Call recording Step by step Consultation during call recording Prerequisite: You are conducting a call. Recording has started. The recording button LED is lighting. You initiate a consultation – your main call is placed on hold as a result while the consultation is being performed.
  • Page 178: Call Recording While Alternating

    Call recording Step by step Call recording while alternating Prerequisite: You have an active or held consultation or second call. Recording has started. The recording button LED is lighting. You are connected with the second party. You hear a beep and the recording symbol is shown in the line for the second call.
  • Page 179: Setting Up A Conference During Recording

    Call recording Step by step Setting up a conference during recording Prerequisite: You are conducting a consultation call page 34 or you have accepted a second call page 68 and the "System conference" feature was configured by the administrator. Recording has started. The main call is placed on hold.
  • Page 180: Your Call Is Included In A Conference During The Recording

    Call recording Step by step Your call is included in a conference during the recording. Prerequisite: You are conducting a call that is being recorded. You are to be included in a conference by your call partner. You are placed on hold while the conference is being set up.
  • Page 181 Call recording Step by step Retrieving a held call: Press line key A. The line key LED lights up. The call is retrieved. You hear a beep and the recording symbol is shown on the display again. Call recording is continued.
  • Page 182: Diagnostic Information

    Call recording Step by step Diagnostic information This information overview in the user area of the service menu provides you with information on the current con- figuration of the telephone: Press the key shown. Settings Select and confirm the option shown. User Confirm the option shown.
  • Page 183 Call recording Step by step Diagnostic.Information last.restart: 2011-05- 11T13:46:46 memory.free: 17 ,801K free ip.adress: 192.168.1.202 subnet.mask: 255.255.255.0 default.route: 192.168.1.2 primary.dns: 192.168.1.105 secondary.dns: 192.168.1.2 route.1.ip: route.1.gateway: None route.1.mask: None route.2.ip: None route.2.gateway: None route.2.mask: None mac-address: 0001e32fc7be discovery.mode: Manual dhcp.reuse: lan.port.type: pc.port.status: None pc.port.type:...
  • Page 184: Web Interface (Wbm)

    Web interface (WBM) Web interface (WBM) General You can configure a number of settings for your phone via the Web inter- face. Communication is via a secure HTTPS connection. Access to the Web interface must be activated by administrator. Calling up the Web interface For more information on the IP address, the Web interface address, and how to connect the telephone to the network, refer to the sec- tion entitled "Network information"...
  • Page 185: User Pages

    Web interface (WBM) User pages The Web interface homepage opens once you have entered and confirmed the phone’s IP address. 1. Click a menu heading to display the individual menu entries. Click the menu heading again to close the menu. 2.
  • Page 186: User Menu

    Web interface (WBM) User menu All settings that you can make via the Web interface’s user menu can also be made via the phone’s user menu page 38. User Pages User login V page 118 Date and Time – Local time V page 153 –...
  • Page 187 Web interface (WBM) – Alerts – Visual alerts V page 61 – Audible alerts V page 61 – Forwarding party V page 45 – Handling – Allow call waiting V page 70 – Allow DND V page 117 – Allow busy when dialing V page 81 –...
  • Page 188 Web interface (WBM) Phone – Display settings – Display brightness – -3 – -2 – -1 – Default – +1 – +2 – +3 – Contrast V page 149 – Key module contrast V page 152 – Program keys – Normal –...
  • Page 189 Web interface (WBM) Phone book – Contact list V page 87 – New contact V page 87 – Delete all contacts V page 88 Diagnostic information V page 182...
  • Page 190: Fixing Problems

    Fixing problems Fixing problems Caring for your telephone • Never allow the telephone to come into contact with coloring, oily or aggressive agents. • Always use a damp or antistatic cloth to clean the telephone. Never use a dry cloth. •...
  • Page 191: Contact Partner In The Case Of Problems

    • With a computer via the Internet: You can find the "online labeling tool" together with the user interface at http://wiki.siemens-enterprise.com/index.php/Key_Labelling_Tool. • Select the appropriate key labeling tool in your language. You can use the tool online via the browser or you can download it for local use.
  • Page 192: Local User Menu

    Local user menu Local user menu Opening the user menu on the phone Press the N key to open the telephone menu. On the Settings menu, open the User menu. You are prompted to enter page 118. Confirm this with OK. The options of the the User password user menu are available.
  • Page 193 Local user menu – Ringer2.wav – Ringer3.wav – Ringer4.wav – Ringer5.wav – Ringer6.wav – Ringer melody: 2 page 159 – 1 – 2 – 3 – 4 – 5 – 6 – 7 – 8 – Ringer tone sequence: 1 page 160 –...
  • Page 194 Local user menu – Yes – No – Transfer on ring: Yes page 74 – Yes – No – Immediate dialling: Yes page 30 – Yes – No – Incoming calls? – Deflecting? – Option: Save & Exit – Exit (Discard Changes) –...
  • Page 195 Local user menu – Enter destination (context menu) page 41 – List of saved numbers (context menu), if applicable – Edit favourites (Context menu) page 41 – Option: Save & Exit – Exit (Discard Changes) – Destination 1 – Destination 2 –...
  • Page 196 Local user menu – Yes – No – Connected calls? – Option: Save & Exit – Exit (Discard Changes) – Allow call transfer: Yes page 73 – No? – Return? – Allow call joining: Yes page 38 – Yes – No –...
  • Page 197 Local user menu – Context menu – Automatic display menu Yes page 168 – Yes – No – Display time page 168 – 5 – 10 – 20 – 30 – 60 – 120 – Unlimited no. – Keyset? – Lines? –...
  • Page 198 Local user menu – Exit (Discard Changes) – Brightness page 151 – Contrast: page 149 – Key mod. contrast: page 152 – Program keys Press the key to be programmed – Option: Save & Exit – Exit (Discard Changes) – Normal: Unallocated page 51 –...
  • Page 199 Local user menu – Deutsch – Further languages, see page 166 – Date format: dd/mm/yyy page 156 – dd/mm/yyy – yyyy/mm/dd – mm/dd/yyyy – Time format: 24 hour page 156 – 24 hour – 12 Hour (AM/PM) Security? – Change user password page 118 –...
  • Page 200: Key Functions

    Local user menu Key functions Normal You can program the following functions on the Normal of the function keys: • Selected dialling • Repeat dialling • Forward all calls • Forward no reply • Forward busy • Mute • Ringer off •...
  • Page 201 Local user menu Shifted You can program the following functions on the Shifted of the function keys: • Selected dialling • Repeat dialling • Alternate • Blind transfer call • Transfer call • Deflecting • Conference • Repertory dial • Release •...
  • Page 202: Index

    Index ......41 Index Call forwarding favourites ...... 97 Call forwarding information ............90 Call lists Call recording Numerics ..........178 alternating ............26 2nd alert ..........174 automatic ..........175 AutoStart ..........172 call types ..........179 conference Accepting calls ...........
  • Page 203 Index ............153 ......... 30, 79 Date Immediate dialing ....... 40 ........... 56 Destination phone number Immediate ring ........79, 121, 122 ........3 Dial plan Important information Display settings Incoming calls ..........150 ..........95 brightness multi-line ..........149 ............
  • Page 204 Index ........143 ..........137 One-way Intercom Reachability ..........20 ............32 Open listening Redial ........128 ..........97 OpenScape Voice multi-line ..... 32 ..........77 "last caller redial" function Repdial keys ......57 abbreviated dialing Resetting sensor keys .... 134 ...........
  • Page 205 Hofmannstr. 51 80200 München Deutschland Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG Reference No: A31003-S2030-U106-1-7619 The information provided in this document contains merely general descriptions or char- acteristics of performance which in case of...

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