Basic functions
Step by step
Directed pickup?
f
Directed pickup?
f
18
Picking up the held call
Prerequisite: Your colleague has placed a call on hold
on their multiline phone
worker's internal phone number and the function is con-
figured for you in OpenScape Voice.
Select and confirm the option shown in the idle phone's
context menu.
or
^
Lift the handset.
or
n
Press the key shown.
Select and confirm the option shown.
j
Enter and confirm the relevant phone's internal number.
You are connected to your colleague's held call either via
the handset or in speakerphone mode.
page 99. You know the co-