Assigning Lines And Call Restrictions To Voiceterminals; Assigning Primary Lines; Assigning Secondary Lines And Call Restrictions - AT&T MERLIN 3070 Administration Manual

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ASSIGNING LINES AND CALL RESTRICTIONS TO VOICE TERMINALS
Each voice terminal in the MERLIN system has it's own outside line for receiving
incoming calls. This line is the voice terminal's primary line, although the voice ter-
minal may also have access to additional lines. The system automatically assigns
a voice terminal's primary line to the button above Intercom-Voice, and this is the
line that the system selects when you lift your handset to place a call.

Assigning Primary Lines

You may need to change primary line assignments at the control unit to meet your
business needs. Before you unplug any of the primary lines from their jacks, you must
first determine where a voice terminal's primary line is plugged into the control unit.
Each Line Module slot in the contol unit is labeled with a letter. Each Line Module
has jacks labeled 0 through 4. Both the module and the jack to which a line connects
determine the line designation. For example, the Line Module in slot 7 is lettered A,
so the jacks in that Line Module are called A0, A1, A2, A3, and A4, and correspond
to intercom numbers 10, 11, 12, 13, and 14, respectively. For a complete list of the
jack-to-intercom correspondence, see the System Configuration Form on pages
61-62.

Assigning Secondary Lines and Call Restrictions

If you want a voice terminal to have any lines in addition to the line, you must
specifically assign them. These lines, called secondary lines, are automatically set
to ring only after a delay. Several people may share the same secondary line, giving
them access to more than one line and making it easy to answer someone else's
calls, if necessary. You can assign up to 12 secondary lines to a single voice terminal,
depending on how many buttons with lights are avaiiable. For example, you can
assign a 5-button voice terminal a maximum of two secondary lines and a 10-button
voice terminal a maximum of seven secondary lines.
When your system is first installed, all voice terminals can make intercom,
PBX/Centrex extension, and outside calls; however, you can restrict them if
necessary You use your MERLIN system to restirct voice terminals to only inter-
com and PBX/Centrex extension calls. You use your PBX/Centrex system to assign
any other calling restrictions.
If you are assigning secondary lines or call restrictions for the first time, please read
the following information.
Your voice terminal buttons may not have been labled at the time your system
was installed. You have to label the voice terminal buttons with any lines you
assign, such as WATS lines, or any initial features.
To assign lines, you need a completed Voice Terminal Configuration Form for
each voice terminal you intend to administer (see the Appendix).
When your system is first installed, attendant consoles have green lights next
to as manyline buttons as you have Line Module jacks. If, for example, your
business only uses three of the five line jacks in a particular Line Module, the
remaining two lines still appear on the attendant consoles, but have no dial tone.
These unused lines have to be removed at the administrator/attendant console
in administration mode before you can program the line buttons for other uses.
If someone regularly cover
ample, a secretary who answers a manager's line), try to assign that line to both
people. (If you cannot, use a Cover button, page 32.)
5-Button voice terminals are limited to three line buttons because of the two fixed
intercom buttons. If anyone using a 5-button voice terminal must access a
special line such as a WATS line, be sure that it is assigned to one of the three
line buttons.
Initially, in systems with 30 lines or less, all attendant consoles display exactly
the same lines. If you want certain lines to be answered on your primary atten-
dant console, and certain lines to be answered on your secondary attendant
console, you have to administer your consoles to appear this way. In systems
with more than 30 lines, all attendant consoles display only the first 30 lines.
You can change the line assignments on any attendant console so only the ad-
ditional lines appear (see "Special information about Attendant Consoles," page
43).
calls that come in on another person's line(for ex-
S