The Administrator/Attendant Console; Using The Console - AT&T MERLIN 3070 Administration Manual

THE ADMINISTRATOR/ATTENDANT CONSOLE

The administrator/attendant console is the voice terminal connected to the intercom
10 Voice Terminal Module jack in the control unit. The console operates in either of
two ways:
It functions as your primary attendant console under ordinary day-to-day
conditions.
It functions as your administrator console when it is used to perform many of
the system administration procedures explained later in this document.
To change the administrator/attendant console from one mode of operation to the
other, you simply set a switch on the control unit and then set another switch on the
console itself. When the console is in administration mode, some of its buttons take
on different functions than they do when the console is in the regular call-handling
mode. Therefore, you insert a special set of administration mode button labels in the
console so that you know which buttons to touch when you administer the system.
Two sets of button labels, one for a small console and another for a large console,
are in the back of this manual.
The type of administrator/attendant console you have depends on the size of your
system. In systems with 30 or fewer voice terminals or 30 or fewer lines, the ad-
ministrator/attendant console is a 34-button deluxe voice terminal. Only a 34-button
deluxe model is suitable for system administration, because it has lights next to each
programmable button. You use the lights to keep track of what is happening on the
lines and voice terminals you are working with. In systems with more than 30 lines
or more than 30 voice terminals, the administrator/attendant console is a 34-button
deluxe voice terminal with an attached Attendant Intercom Selector. Only this type
of console is suitable for system administration because some aspects of administra-
tion require the use of the Attendant Intercom Selector. Illustrations of small and large
consoles with administration mode button labels are on pages 12 and 13.

Using the Console

When you administer your system, you frequently use the Auto Intercom buttons and
Shift buttons (large consoles only) on the administrator/attendant console.
Auto Intercom Buttons. Each person's voice terminal has a unique 2-digit intercom
number similiar to an extension number. These numbers (10 through 39 for a system
with 30 voice terminals, or 10 through 59 for a system with 50 voice terminals) are
automatically assigned to Auto intercom buttons on the console. During system ad-
ministration, you use the lights next to each Auto Intercom button to find out which
call restrictions and other options are assigned to each voice terminal in your system.
Shift Buttons (large console only). The large console has three Shift buttons that
enable you to administer as many as 50 voice terminals by using only the 30 Auto
Intercom buttons on the Attendant Intercom Selector. When you touch one of the Shift
buttons, you change the intercom numbers assigned to the Auto Intercom buttons.
Use the left Shift button labeled 10-20-30 to select intercom numbers 10 through 39
in the blue band, the center Shift button labeled 40-50-60 to select intercom numbers
40 through 59 and 10 programmable buttons in the white band, and the right Shift
button labeled 70-80-90 to select 30 additional programmable buttons. If you want
to dial a particular intercom number, you must first touch the Shift button that pro-
vides access to the group of intercom numbers that includes the one you want. For
example, if you want to assign lines to the voice terminal represented by intercom
31, touch the left Shift button. The light next to the Shift button comes on, and the
Auto Intercom buttons now represent intercom numbers 10 through 39.
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