Disabling A Mailbox; Setting E-Mail Options - Altigen AltiWare ACC 5.2 Administration Manual

Figure 4. Workgroup Configuration, Mail Management tab
You can use Apply to to apply mailbox settings to one, some, or all workgroup.
Note:

Disabling a Mailbox

When you disable a mailbox, the normal greeting is played but callers cannot leave
messages.

Setting E-mail Options

On the Mail Management tab, you can set the e-mail options for the workgroup:
E-mail Name—the workgroup's e-mail name without the @domain. The default e-
•
mail name is ext<workgroup number>, that is, the letters "ext" followed by the
workgroup number. For example, the default e-mail name for workgroup 500 would
be ext500.
Retrieve Voice Mail by E-mail Client—selected, this sends voice mail to the user
•
extension as an e-mail attachment. Deselected, voice mail is retrieved as voice mail.
Enable Mail Forwarding—selected, the workgroup's e-mail will be forwarded to
•
the e-mail address you specify in the Forward E-mail Address box. The address
should be a full address, including the domain (for example,
jsmith@thecompany.com).
If you enable mail forwarding, you also specify what you want done with the original
messages after they have been forwarded. In the drop-down list you can choose to:
Delete Messages after Forward
–
Keep the Messages as New
–
Keep Messages as Saved
–
Chapter 22: Workgroup Configuration
AltiWare ACC 5.2 Administration Manual 269