Index - Altigen AltiWare ACC 5.2 Administration Manual

Index

Symbols
#12, enabling, for language setting
96
#27 to relocate global extension
328
Numerics
10 digit dialing area codes 56
A
ACC Administrator
installation 24
access
system 27
access code 138
account code
forcing 185
actions
auto attendant 84
activity
configuration 62
adding a huntgroup 239
adding a workgroup 263
admin defined # 225
administration
AltiContact Center 39
admins, number connected to sys-
tem 340
agent check box 185
allow call redirect/priority change
279
alternate mark inversion (AMI) 120
AltiContact Center
administration 39
AltiEnterprise Manager 299
changing the password 303
fixed IP address 301
how to log in 301
login failed 301
user interface 302
AltiGateway Configuration Tool 336
AltiGateways 67
managing 68
AltiGen board test tool 335
AltiGen Communications
contact information ii
AltiGen IP phone configuration 221
AltiGen servers, using multiple 67
AltiGen services
stop & start 343
Alti-Mobile Extension
limitations 235
AltiServ behind NAT
configuring 311
forwarding ports 312
AltiWare
main window
hardware status 31
AltiWare Admin
main window 28
AltiWare Admin & Extension Securi-
ty Checker 340
AltiWare Admin default password
27
AltiWare Admins, disconnecting
from system 340
AM schedule 50
AMI (Alternate Mark Inversion) 120
Analog board 114
announcement
time stamp 197 , 243
answer options 206
answering
huntgroup call handling 248
workgroup call handling 275
application extension
definition & uses 107
failover plan 108
setup 107
application extension configuration
107
application failover plan 108
Apply To, multiple extensions 182
263
area code, on trunk 138
area codes
system home 41
attaching a gateway 70
attributes
setting trunk 138
trunk 140
audio peripheral 60
audio peripheral options
for huntgroups 249
auto attendant
actions 84
adding 82
collecting digits 86
configuring 81
editing 83
making assignments 87
menu items, configuring 84
prompts, phrase management
87
recording custom phrases 88
auto record
personal extension calls 186
average jitter 36
B
B8ZS (Binary 8 Zero Substitution)
120
back up system data 337
backing up
files 338
Backup & Restore Utility 337
bandwidth
and public pipe 311
WAN 291
basic queuing control 277
Bell 120
binary 8 zero substitution (B8Z8)
120
BLF programmable key 225
blocking all outgoing calls 56
blocking calls 55
board
H323SP, configuring 131
, 270 MAX, configuring 132
mobile extension, configuring
228
Quantum 113
Quantum, configuring 113
SIPSP & H323, configuring 130
SISP, configuring 130
Triton Analog Station 114
Triton Analog Station, configur-
ing 114
Triton Analog Trunk LS/GS & LS,
configuring 115
, Triton MeetMe 113
Triton Resource 113
Triton T1/E1, configuring 116
Triton T1/E1, setting up channels
121
Triton T1/PRI 116
Triton VoIP, configuring 115
virtual, purpose 130
board configuration 111
Boards view window 31
bridge
conference 41
business hours 48
24-hour business hour setup 50
business hours profile
caller ID routing 165
DNIS routing 167
busy call handling 204
273 274
,
huntgroups 247
bytes received 35
bytes sent 35
C
call
accounting report 59
call blocking, outgoing 160
Call Center menu 29
call control 56
AltiWare ACC 5.2 Administration Manual
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