Private Messaging - Altigen AltiServ User Manual

3. Press *** to disconnect from the call and return to the AltiGen Voice
Mail System.
The Caller's Options
After leaving a message, the caller can simply hang up or press # for the
following options.
• * to re-record the message
• 1 to specify delivery options
• 2 to attach a call back number
(If the callback number is outside of your outcall accessibility, the
system cannot return the call. Please check with your system adminis-
trator for your toll restrictions.)
• # to send the message
After pressing 2, the caller is asked to leave a call back number beginning
with the area code. To notify your callers of this option, you may want to
mention the option to leave a call back number in your personal greeting.
If the caller's number is a publicly listed number, there is no need to enter
their callback number since the AltiWare system automatically captures
their caller ID information.

Private Messaging

You have the ability to leave a private, detailed message in the AltiGen
Voice Mail System for a caller in case you are not at your desk or in the
office to take the call. This feature is perfect for those who are difficult to
reach and want to leave information for callers to pick up. When you leave
a private message, the system asks callers to enter the letters of their names
(last name followed by first name) to check if they have a private message.
To Leave A Private Message:
At the Main Menu, press 5 to access the Private Messaging menu and then
proceed as follows:
1. Press 2 to record a new message.
2. At the tone, record message and press #.
3. Using the number pad, enter the recipient's last name followed by the
first name. Use 1 for "Q" and "Z".
4. When you have finished, press #.
38 AltiServ User Guide