Listening To Messages - Altigen AltiServ User Manual

For altiware acc release 5.1 and altiware acm release 5.1
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5.
Access Private Messaging Options
6.
Phrase Management (system manager extension only)
7.
Review Mixed-Media Messages
8.
Transfer Out of Voice Mail (for remote access AltiGen Voice Mail
System only)
9.
Make a Call

Listening to Messages

If there are new messages in your voice mail box, the dial tone changes
from a constant tone to a broken tone. At the Main Menu, the AltiGen
Voice Mail System announces the presence of new and saved messages.
To check voice mail messages, press...
• 1 for new messages
• 2 for saved messages
To listen to Mixed-Media messages (see page 39), press 8 and then...
• 1 for new messages
• 2 for saved messages
The Main Menu options 1, 2, and 8 are not available and are not announced
if there are no new or saved messages.
Disposing of the Messages
After or while listening to a new or saved message, you have the following
options. Press...
• 1 to delete
• 2 to replay
• 3 to save
• 4 to forward a copy of the message with an introduction
• 5 to call the sender
This is the Zoomerang feature described on page 37. Press *** to
disconnect from the call and return to the AltiGen Voice Mail System.
The sender's caller ID information is automatically captured by the
AltiWare system if the caller is an internal user or an outside caller
who has either a publicly listed number or has entered their callback
26 AltiServ User Guide

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